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Reviews of Embassy Suites Saratoga Springs 4 stars

86 Congress St , Saratoga Springs, NY 12866, United States

#5 of 33 hotels in Saratoga Springs

Guests' Choice

Review score

Based on 616 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.5

  • Facilities

    9.2

  • Staff

    9.3

  • Value for money

    8.8

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 2 September 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Two-Room King Suite
    • Stayed 1 night
    • Submitted via mobile

    All around a fantastic place

    Stayed in August 2025

  • Reviewed: 28 August 2025

    10
    Very pleasant and enjoyable experience
    • Leisure trip
    • Couple
    • King Studio Suite
    • Stayed 2 nights

    Nothing

    Everything was excellent..the breakfast amazing as well as the evening reception..I would definitely recommend this hotel to anyone and planning to return next year..

    Stayed in August 2025

  • Reviewed: 28 August 2025

    10
    Comfortable and luxurious at the same time!
    • Leisure trip
    • People with friends
    • Two-Room Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Spacious and clean. Loved the full size body wash, lotion, and shampoo and conditioner

    Stayed in July 2025

  • Reviewed: 25 August 2025

    9.0
    Superb
    • Leisure trip
    • Group
    • Two-Room Queen Suite with Two Queen Beds
    • Stayed 3 nights

    pillows

    breakfast

    Stayed in August 2025

  • Reviewed: 22 August 2025

    8.0
    Very large clean property
    • Leisure trip
    • Couple
    • Two-Room King Suite
    • Stayed 3 nights
    • Submitted via mobile

    No makeup mirror Not enough coffee or creamers Very challenging temperature gauge

    Clean, large rooms, great mattress and pillows TV channels were extensive

    Stayed in August 2025

  • Reviewed: 22 August 2025

    9.0
    Nice practical venue
    • Leisure trip
    • Couple
    • King Studio Suite
    • Stayed 2 nights
    • Submitted via mobile

    The view of the dumpster was a disappointment

    Stayed in August 2025

  • Reviewed: 18 August 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Queen Corner Suite with Two Queen Beds
    • Stayed 4 nights

    Bed was a little small and bathroom floor tile was unstable

    excellent breakfast. Room was very spacious and clean. Bar and entertainment very good

    Stayed in August 2025

  • Reviewed: 15 August 2025

    10
    Lovely
    • Leisure trip
    • Couple
    • Two-Room King Suite
    • Stayed 4 nights
    • Submitted via mobile

    Needed bell captain to take bags up. I have a disability

    Friendly

    Stayed in August 2025

  • Reviewed: 15 August 2025

    10
    Excellent location and excellent staff
    • Leisure trip
    • Family with young children
    • Queen Corner Suite with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    Location is great

    Stayed in August 2025

  • Reviewed: 11 August 2025

    8.0
    Enjoyable
    • Leisure trip
    • Couple
    • Two-Room King Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Good

    Stayed in August 2025

  • Reviewed: 8 August 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Queen Corner Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The price? The refrigerator was really a freezer!

    Location was excellent. The complimentary evening cocktails and snacks were great, as was the breakfast offerings.

    Stayed in August 2025

  • Reviewed: 22 July 2025

    10
    Great hotel
    • Leisure trip
    • Couple
    • Two-Room King Suite
    • Stayed 1 night
    • Submitted via mobile

    Wonderful place

    Stayed in June 2025

  • Reviewed: 22 July 2025

    8.0
    Short but sweet stay
    • Leisure trip
    • Family with young children
    • Two-Room King Suite
    • Stayed 1 night
    • Submitted via mobile

    The bed was very firm (8/10) and uncomfortable for our taste and needs. The music being played in the hallways was too loud for the setting and should be adjusted to a lower volume as well as the type being played.

    Every staff member was a pleasure to encounter and address any of our needs. The hotel was very clean and welcoming. Our first assigned room was overlooking a large dumpster in the back of the building, so we asked for a change for a room with a front view, and it was quickly addressed. The free breakfast had a wide variety of choices, and the welcome drinks were a nice touch to begin our stay.

    Stayed in July 2025

  • Reviewed: 8 July 2025

    9.0
    Lovely staff, room suites are clean and spacious. Embassy Suites is our go to place!
    • Leisure trip
    • Family with young children
    • Two-Room Queen Suite with Two Queen Beds
    • Stayed 1 night

    The Happy Hour wine options are very limited -- only Chardonnay!

    Breakfast buffet is wonderful -- great variety

    Stayed in July 2025

  • Reviewed: 7 July 2025

    9.0
    Great staff, clean hotel, wonderful location. Everyone we interacted with was polite & pleasant
    • Leisure trip
    • Couple
    • Two-Room King Suite
    • Stayed 2 nights

    I would prefer a firmer mattress

    Breakfast & afternoon drink & snacks were great and included in our stay

    Stayed in July 2025

  • Reviewed: 6 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Studio Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing We only stayed for two nights — we should’ve booked a longer stay. Everything else was perfect.

    We had a wonderful stay at this hotel during our vacation in Saratoga Springs. Our room was incredibly comfortable — we were lucky to get a corner room on the top floor, and the view through the huge window was absolutely beautiful. The breakfast was outstanding, with a great selection and everything delicious. The staff were all very friendly and welcoming. They even let us check in early and gave us a late check-out for free, which made our stay even more relaxing. Would absolutely stay here again and recommend it to anyone visiting Saratoga Springs! THANK YOU 😊

    Stayed in July 2025

  • Reviewed: 28 June 2025

    10
    A wonderul place to stay!
    • Leisure trip
    • Couple
    • Two-Room Queen Suite with Two Queen Beds
    • Stayed 2 nights

    I didn't like that I had to leave, I wanted to stay forever.

    Best breakfast in the world! There was even whipped cream with French Toast! Everything else from custom ordered omelets, scrambled eggs, sunny side up eggs, sausages, bacon, many types of bread and muffins, cereals, potatoes, etc. Also, there were my favorite fruit slice candies that were included in the evening snacks. We requested a quiet room and got a room at the end of the hall which was very quiet. Excellent. The hotel is a short walk to a very beautiful park with mineral water springs fountains and also a short walk to the main street, Broadway, where there are lots of shops and restaurants. The beautiful Yaddo Park and Garden (full of fantastic flowers), the horse racetrack, and well-stocked supermarkets, are all a short drive away. There was plenty parking, never a problem. The staff were exceptionally friendly and helpful. The swimming pool and weightlifting gym were adequate for my needs. It was Heaven and Paradise!

    Stayed in June 2025

  • Reviewed: 26 June 2025

    10
    Excellent
    • Leisure trip
    • Couple
    • Two-Room King Suite
    • Stayed 3 nights
    • Submitted via mobile

    Pet area not groomed for pet use, not mowed, insufficient

    Complimentary happy hour and huge breakfast with omelet station

    Stayed in June 2025

  • Reviewed: 24 June 2025

    9.0
    Superb
    • Leisure trip
    • Group
    • Two-Room Queen Suite with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Front desk staff at check in didn’t greet me. I had to stand in front of them while they conversed before they acknowledged me. I was charged twice at check out even though I had prepaid the property. So now I have to wait 2 business days before I can get refunded. The person I spoke with didn’t even apologize for the mistake.

    Close to where we needed to go. Wonderful breakfast and hostess at the breakfast, Amber, was professional, courteous and friendly. Really enjoyed meeting her.

    Stayed in June 2025

  • Reviewed: 19 June 2025

    8.0
    Great place to stay in Saratoga Springs
    • Leisure trip
    • Couple
    • Two-Room King Suite
    • Stayed 1 night
    • Submitted via mobile

    Noise from lobby a bit excessive and carries into restaurant

    Great location. Nice sized suite

    Stayed in June 2025

  • Reviewed: 16 June 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Room King Suite
    • Stayed 1 night
    • Submitted via mobile

    Everything was excellent... wonderful facility, lovely staff and convenient location

    Stayed in June 2025

  • Reviewed: 5 June 2025

    9.0
    Would definitely stay here again.
    • Leisure trip
    • Couple
    • King Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was excellent. Had a very nice variety of food. The restaurant food was very good as well.

    Stayed in June 2025

  • Reviewed: 5 June 2025

    8.0
    Great location and fabulous staff
    • Leisure trip
    • Couple
    • King Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    Its location in the heart of Saratoga Springs and the building is absolutely beautiful

    Stayed in June 2025

  • Reviewed: 31 May 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Two-Room King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful, clean and evening cocktails Close to everything

    Stayed in May 2025

Showing 1 – 25

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