86 Congress St , Saratoga Springs, NY 12866, United States
#5 of 33 hotels in Saratoga Springs
Guests' ChoiceBased on 616 hotel reviews
9.1Cleanliness
9.3
Comfort
9.3
Location
9.5
Facilities
9.2
Staff
9.3
Value for money
8.8
Free WiFi
9.1
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End of dialog contentReviewed: 2 September 2025
Steve
United StatesAll around a fantastic place
Stayed in August 2025
Reviewed: 28 August 2025
Joseph
United StatesNothing
Everything was excellent..the breakfast amazing as well as the evening reception..I would definitely recommend this hotel to anyone and planning to return next year..
Stayed in August 2025
Reviewed: 28 August 2025
Pai
United StatesNothing
Spacious and clean. Loved the full size body wash, lotion, and shampoo and conditioner
Stayed in July 2025
Reviewed: 25 August 2025
Cathy
United Statespillows
breakfast
Stayed in August 2025
Reviewed: 22 August 2025
Margaret
United StatesNo makeup mirror Not enough coffee or creamers Very challenging temperature gauge
Clean, large rooms, great mattress and pillows TV channels were extensive
Stayed in August 2025
Reviewed: 22 August 2025
Paul
United StatesThe view of the dumpster was a disappointment
Stayed in August 2025
Reviewed: 18 August 2025
Therese
United StatesBed was a little small and bathroom floor tile was unstable
excellent breakfast. Room was very spacious and clean. Bar and entertainment very good
Stayed in August 2025
Reviewed: 15 August 2025
Jennifer
United StatesNeeded bell captain to take bags up. I have a disability
Friendly
Stayed in August 2025
Reviewed: 15 August 2025
Debra
United StatesLocation is great
Stayed in August 2025
Reviewed: 11 August 2025
Lucia
United StatesNothing
Good
Stayed in August 2025
Reviewed: 8 August 2025
Karen
United StatesThe price? The refrigerator was really a freezer!
Location was excellent. The complimentary evening cocktails and snacks were great, as was the breakfast offerings.
Stayed in August 2025
Reviewed: 22 July 2025
Watson
United StatesWonderful place
Stayed in June 2025
Reviewed: 22 July 2025
Crystal
United StatesThe bed was very firm (8/10) and uncomfortable for our taste and needs. The music being played in the hallways was too loud for the setting and should be adjusted to a lower volume as well as the type being played.
Every staff member was a pleasure to encounter and address any of our needs. The hotel was very clean and welcoming. Our first assigned room was overlooking a large dumpster in the back of the building, so we asked for a change for a room with a front view, and it was quickly addressed. The free breakfast had a wide variety of choices, and the welcome drinks were a nice touch to begin our stay.
Stayed in July 2025
Reviewed: 8 July 2025
Delaney
United StatesThe Happy Hour wine options are very limited -- only Chardonnay!
Breakfast buffet is wonderful -- great variety
Stayed in July 2025
Reviewed: 7 July 2025
Mark
United StatesI would prefer a firmer mattress
Breakfast & afternoon drink & snacks were great and included in our stay
Stayed in July 2025
Reviewed: 6 July 2025
Maksim
United StatesNothing We only stayed for two nights — we should’ve booked a longer stay. Everything else was perfect.
We had a wonderful stay at this hotel during our vacation in Saratoga Springs. Our room was incredibly comfortable — we were lucky to get a corner room on the top floor, and the view through the huge window was absolutely beautiful. The breakfast was outstanding, with a great selection and everything delicious. The staff were all very friendly and welcoming. They even let us check in early and gave us a late check-out for free, which made our stay even more relaxing. Would absolutely stay here again and recommend it to anyone visiting Saratoga Springs! THANK YOU 😊
Stayed in July 2025
Reviewed: 28 June 2025
William
United StatesI didn't like that I had to leave, I wanted to stay forever.
Best breakfast in the world! There was even whipped cream with French Toast! Everything else from custom ordered omelets, scrambled eggs, sunny side up eggs, sausages, bacon, many types of bread and muffins, cereals, potatoes, etc. Also, there were my favorite fruit slice candies that were included in the evening snacks. We requested a quiet room and got a room at the end of the hall which was very quiet. Excellent. The hotel is a short walk to a very beautiful park with mineral water springs fountains and also a short walk to the main street, Broadway, where there are lots of shops and restaurants. The beautiful Yaddo Park and Garden (full of fantastic flowers), the horse racetrack, and well-stocked supermarkets, are all a short drive away. There was plenty parking, never a problem. The staff were exceptionally friendly and helpful. The swimming pool and weightlifting gym were adequate for my needs. It was Heaven and Paradise!
Stayed in June 2025
Reviewed: 26 June 2025
Rebecca
United StatesPet area not groomed for pet use, not mowed, insufficient
Complimentary happy hour and huge breakfast with omelet station
Stayed in June 2025
Reviewed: 24 June 2025
Rebecca
United StatesFront desk staff at check in didn’t greet me. I had to stand in front of them while they conversed before they acknowledged me. I was charged twice at check out even though I had prepaid the property. So now I have to wait 2 business days before I can get refunded. The person I spoke with didn’t even apologize for the mistake.
Close to where we needed to go. Wonderful breakfast and hostess at the breakfast, Amber, was professional, courteous and friendly. Really enjoyed meeting her.
Stayed in June 2025
Reviewed: 19 June 2025
David
United StatesNoise from lobby a bit excessive and carries into restaurant
Great location. Nice sized suite
Stayed in June 2025
Reviewed: 16 June 2025
Gemma
United KingdomEverything was excellent... wonderful facility, lovely staff and convenient location
Stayed in June 2025
Reviewed: 5 June 2025
Albert
United StatesThe breakfast was excellent. Had a very nice variety of food. The restaurant food was very good as well.
Stayed in June 2025
Reviewed: 5 June 2025
Noreen
United StatesIts location in the heart of Saratoga Springs and the building is absolutely beautiful
Stayed in June 2025
Reviewed: 31 May 2025
Roberta
United StatesBeautiful, clean and evening cocktails Close to everything
Stayed in May 2025
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