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Reviews of Embassy Suites Portland/Hillsboro 4 stars

9355 NE Tanasbourne Drive, Hillsboro, OR 97124, United States

#7 of 17 hotels in Hillsboro

Guests' Choice

Review score

Based on 114 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.7

  • Location

    8.9

  • Facilities

    8.4

  • Staff

    8.8

  • Value for money

    8.2

  • Free WiFi

    6.5

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Showing 1 – 25

  • Reviewed: 11 August 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The swimming pool was very cold. Having to pay for parking. The lot obviously belongs to the property.

    Stayed in August 2025

  • Reviewed: 28 April 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Loved the "reception hour" and the modern, clean rooms. The breakfast buffet is top notch. Everything was great, this is by far our favorite hotel.

    Stayed in April 2025

  • Reviewed: 30 March 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    We wanted more hooks in the bathroom and better ventilation as well. Also, we were bummed about the problem with the pool not being heated.

    The breakfast was incredible. The rooms were nice and clean. The staff was amazing. My wife and I used the pool table and the exercise facility.

    Stayed in March 2025

  • Reviewed: 26 March 2025

    9.0
    Other than the maid. Everything was great.
    • Leisure trip
    • Couple
    • Two-Room King Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Every thing was great except for when I asked to have the room cleaned every day. The person I told at check in marked us down for no maid. So on Sunday, we went to the front desk and got towels and Monday was the only day the maid came in.

    Stayed in March 2025

  • Reviewed: 12 February 2025

    7.0
    Below avarge
    • Business trip
    • Group
    • King Suite - Disability Access/Non-Smoking
    • Stayed 7 nights

    The hotel have had some serious issues.. First, I didn't have hot water in my room for 3 days in the coldest days in Oregon! Instead of getting some understanding and offering to upgrade me to a better room I was told that the issue is fixed while it DID NOT. Then instead of offering me a compensation, the manager told me I was not telling the truth until I got out with all my things and went down to the lobby and made her change my room. Elevators were not working in some hours and days during my stay. Wi-Fi was not working in some hours and days which didn't allow me to work from the hotel.

    Overall I was happy with my stay

    Stayed in February 2025

  • Reviewed: 16 January 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Mobility Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was amazing. Only wish there was a hot tub in the pool area.

    Stayed in January 2025

  • Reviewed: 2 August 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Queen Suite with Two Queen Beds - Mobility Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Pool was too cold.

    Clean and good location. Breakfast was awesome and enjoyed the fresh water in lobby.

    Stayed in June 2024

  • Reviewed: 15 June 2024

    7.0
    Pleasent stay with a few disappointements.
    • Leisure trip
    • Family with young children
    • Two-Room King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Room was very hot upon arrival. Air conditioning to several hours to cool room down. No fan in the bathroom to dissipate smells. Toilet paper dispenser was broken.

    Close to Airport. Good Breakfast.

    Stayed in May 2024

  • Reviewed: 29 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room - Disability Access/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The safe box was out of order, one day they didn't clean the room.

    Good place with great facility, very good room, modern and elegant

    Stayed in December 2023

  • Reviewed: 23 November 2023

    8.0
    Very good
    • Business trip
    • Couple
    • Two-Room King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Very clean and modern.

    Stayed in October 2023

  • Reviewed: 2 October 2023

    7.0
    Good
    • Business trip
    • Family with young children
    • Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No fan in the bathroom.

    Breakfast was great!!

    Stayed in October 2023

  • Reviewed: 26 September 2023

    9.0
    All in all, it was a nice hotel located in a safe place.
    • Leisure trip
    • Solo traveller
    • Two-Room King Suite - Non-Smoking
    • Stayed 2 nights

    The toilet could use a deep cleaning. The windows need to be washed on the outside. There were no menus in the room.

    Breakfast was very good. Location was a little corporate oriented, but very safe. Very comfortable bed, and good room service. Front desk help was excellent.

    Stayed in September 2023

  • Reviewed: 26 September 2023

    9.0
    Great place to stay and staff was amazing.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Mobility Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No complaints!

    Loved it! Second time In going there and we plan on going back next year!!

    Stayed in September 2023

  • Reviewed: 5 July 2023

    9.0
    Great place to stay!
    • Leisure trip
    • Family with young children
    • Two-Room King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The only downside was we had difficulty in the bathroom because the toilet was so low to the ground and had a tub/shower we had to step into but no tub anti slip mat, makes it difficult for older travelers.

    First time we’ve stayed at an Embassy Suites and it was great for what we needed. The breakfast was great and the serving staff very attentive to the buffet keeping it full and clean.

    Stayed in July 2023

  • Reviewed: 20 June 2023

    9.0
    Comfortable, 4 star hotel, nice amenities and staff. Should provide free parking.
    • Leisure trip
    • Couple
    • Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Paying to park

    Comfy beds, sitting room, kitchen. Nice pool

    Stayed in May 2023

  • Reviewed: 12 June 2023

    8.0
    Spacious suite
    • Leisure trip
    • Couple
    • Two-Room King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Missed having regular room service, but I get why.

    Roomy room.

    Stayed in June 2023

  • Reviewed: 5 June 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Suite - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No microwave in the room and someone used the toilet cuz it wasn’t flushed.

    location was perfect for what I needed. breakfast was good more than expected, room was clean.

    Stayed in June 2023

  • Reviewed: 31 May 2023

    8.0
    the Elevators were out of order the final day making checking out very difficult.
    • Leisure trip
    • Family with young children
    • Two-Room King Suite - Non-Smoking
    • Stayed 3 nights

    Breakfast was excellent. There was an excellent variety of foods and drinks.

    Stayed in May 2023

  • Reviewed: 25 May 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Queen Suite with Two Queen Beds - Mobility Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Super great room. Great breakfast

    Stayed in May 2023

  • Reviewed: 17 April 2023

    8.0
    For the most part everything was great. Liked the location. Quiet area. Near shopping/restaurants. The breakfast wa
    • Family with young children
    • Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The only complaint is our room seemed a little dirty. The counter in the wet bar area was dirty and seemed like it hadn’t been wiped down well. There was also some spills on the wall next to the couch that was never cleaned up/wiped off the walls. The couch cushions weren’t placed on properly. And the shower floor seemed a little mildewy.

    I liked the location. Quiet area close to shopping and restaurants. The lobby was nice and modern with some elegance. The rooms looked updated and modern as well.

    Stayed in April 2023

  • Reviewed: 20 February 2023

    8.0
    Comforts of home
    • Leisure trip
    • Family with young children
    • Two-Room King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There was no blanket and sheets for the pullout bed. Went to the desk with PJs with my kid who wasn't feeling well. It wasn't clear that there would be a $10 parking fee.

    My tween kid was sick and the young woman from up front brought a thermometer, Tylenol and cold water to help. She made me feel like I was at home. The lobby had a relaxing waterfall and some cozy seats. The room was spacious and had two tvs. The breakfast was amazing!! There was a huge variety and cooked just right.

    Stayed in February 2023

  • Reviewed: 7 February 2023

    9.0
    everything good
    • Business trip
    • Solo traveller
    • Suite with Two Queen Beds - Non-Smoking
    • Stayed 5 nights

    Have issue connecting with the internet in room 406.

    Almost everything was good

    Stayed in February 2023

  • Reviewed: 9 October 2022

    8.0
    A great hotel - close to restaurants & shopping!
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    The evening cocktail hour could have better snack options. The refrigerator wasn't very cold, but that was the only issue with the room - it was great!

    This is the 2nd time we've stayed here, but first time since Covid - much improved experience without mandatory masks! The breakfast was good and friendly staff. HUGE bathroom!

    Stayed in September 2022

  • Reviewed: 25 August 2025

    10
    100% satisfactory
    • Leisure trip
    • Couple
    • Two-Room King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    All over the property was excellent and wonderful breakfast served.

    Stayed in August 2025

Showing 1 – 25

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