Too crowded

The property was very nice but there were too many people. It was very crowded

Stayed in July 2025

Lots of pools, drinks, the places to eat there were good. Right at the beach.

Stayed in August 2025

It was packed so you have to wait for the elevators and there was no were to seat at breakfast or at the pool so that was frustrating

The place is big, it has private beach and it has slides so it is very good for children, breakfast was very good.

Stayed in July 2025

Nothing I didn’t like

Excellent location

Stayed in July 2025

First they cancelled our ocean front room without notifying us. We were about to arrive and called to notify them that we were going to check in late and they told us our room was cancelled months ago AND they were sold out for the night! Our room was very outdated. Inside the bathroom paint was coming off the tub in big chips as well as the light fixture inside the shower. Not good at all and I dont think it’s safe with paint chips. My tub was stopped up to the point that when my family took a shower the water filled up like you were taking a bath!

Good view

Stayed in July 2025

Shower liner leaked causing the floor to get wet and slipper. Almost slipped getting out of the shower the first time. The lack of a smart TV, we had a raining even and decided to order room service and watch a movie but there wasn’t anything in nor an ability to stream a movie from my phone. The light switches didn’t turn on lights. Reported it but nothing was done. The lack of pool guards, there was a lot of unruly kids running and jumping and tossing hard balls in the pool. Made it hard to relax when you were getting hit in the face with a football. Along with kids playing in the hot tub. The water slide was great for kids but wasn’t an adult only section just to relax.

The size and space of the room. Breakfast was really expseptinal especially the omelet station.

Stayed in June 2025

Water pressure. When you spend all day in the sun and sand, not being able to wash your hair properly might be one of the most frustrating things for women. Myself and two teenage girls. It was impossible. 😞 Elevators were not working, so a huge traffic jam, during peek times. Limited seating (for how busy it was) for breakfast and happy hour.

Options for kids. Location to multiple activities and restaurants l. Happy Hour was wonderful

Stayed in June 2025

The elevators could use some updates

Staff, service and location were excellent. The area and resort was amazing!

Stayed in May 2025

Our room was not ready at check in time. We prepaid so there should not have been an issue with our room being ready.

Suite had full ocean view, clean and decorated nicely. We spent most of our time in the suite due to poor weather but the room and the entire facility conditions, staff and breakfast made staying indoors much better.

Stayed in May 2025

Everything looked outdated

The view from our room was amazing!

Stayed in May 2025

2 bottles of water shoulda been complimentary with the price we paid!

everything in the hotel was great!

Stayed in May 2025

My wife liked it she was in the wheelchair love seeing the ocean can't swim cuz she's handicapped she had strokes

My wife is in the wheelchair had to push her back to the motel back and forth waiting on place to harden Park

Stayed in May 2025

We stayed on the 19th floor and the ice machine didn’t work and the railing on our balcony was loose.

Everything was clean and easy access to everything. Rooms were cleaned and the view was amazing. My significant other and I will return. Thanks for having us.

Stayed in May 2025

No complaints about the property. I wished they had turkey, beef and chicken for breakfast.

Stayed in April 2025

Great location, room was very comfortable. Staff was great. The only disadvantage is that pool is used by multiple hotels and all staying in Kingston plantation (we were not aware of this), so it gets very crowded. People line up at 8:30 am to hold chairs at the pool. I tried to sit at a chair that was empty, and got yelled at by person sitting next to it that she was holding it for her daughter. The buffet breakfast included wasn’t bad? but it’s same thing every day so after 3 days we stopped going.

Stayed in April 2025

Hotel was great room was excellent staff is amazing , but ya think the hotel bar would stay open past 10pm especially in a resort there was a wedding and 2 conversations 75 people at least in the bar nope closed her up new hotel rules

Stayed in March 2025

the resort charges of $40 per day ?after we booked it, and valet charges for us being handicapped ? usually is free.!

Location, food, beach ,shelling,

Stayed in March 2025

Felt safe

Stayed in March 2025

I enjoyed everything

I loved the cleanliness and location. In addition, the staff was friendly. The rooms were well designed and it was the perfect weekend getaway trip.

Stayed in February 2025

Free manager’s reception was crowded and snacks were a joke. Convention people there made it less family friendly.

Location on the beach. View from balcony! Decent value.

Stayed in December 2024

The matteress, horrible.

Perfect, services great, friendly

Stayed in January 2025

Breakfast Drinks Views

Stayed in December 2024

Great property

Stayed in January 2025

No complaints.

I loved the ambience of the property. We traveled for New Years and the lights that were out for Christmas really set the mood for a holiday vacation.

Stayed in January 2025