The staff and location were great. The breakfast is a real draw for us to stay at Embassy Suites.

Stayed in August 2025

N/A

The Happy hour complimentary drinks and snacks for the kids were much needed! The breakfast was delicious and loved by all the members of my troop.

Stayed in June 2025

We had a sleeper sofa in the room. In the closet was an empty comforter bag so I went down to the front desk but they said they were out. I did receive 2 blankets which was adequate but the comforter would have been better. Also we found a Tshirt from a previous guest behind the chair in the living room. Not a big deal because if we didn't have 3 kids getting into everything we probably wouldn't have found it either.

Top Tier breakfast. Having hot options with a variety was excellent. It isn't often I find a place that offers breakfast potatoes. The seating was ample and comfortable with a variety of types. When they ran out of 2% milk and sausage links, they were refilled with 5 minutes which was pleasantly surprising. Also we arrived an hour early and they were able to accommodate us getting checked in early and I sincerely appreciate that.

Stayed in March 2025

really didn’t have anything we didn’t like.

great location for our event!

Stayed in March 2025

The ability to check in earlier.

Stayed in February 2025

Nothing

Excellent

Stayed in November 2024

The room needs some serious updating. Lots of dings & scuff marks on the walls & furniture. The “happy hour” snacks should be rotated with different stuff. We stayed 3 nights & had the same thing each night.

The staff, from check in to check out were kind & friendly. Their breakfast was terrific. Clean & comfortable.

Stayed in October 2024

Hotel free WiFi stank so bad that I just used my cellular to access internet - hard to believe that in 2024 hotels are still charging for decent WiFi. This hotel - like most others - has gone to large bottles of soap, shampoo, conditioner, etc (I'm sure it saves them money) so it was SUPER ANNOYING to find in the shower an empty bottle of body soap. If you are going to penny-pinch and go this route you should read your staff the riot act about REFILLING THOSE BOTTLES EVERY FREAKING TIME THEY SERVICE THE ROOM. No printed channel guide in the room - the TV had an online channel guide that was INACCESSIBLE because the remote that came with the TV was not available - hotel provided some oddball TV 'clean' remote that probably is provided only because it lasts longer (read: cheaper for the hotel) but lacked the buttons to access the online TV channel guide provided by the TV. The hotel is in a run-down section of town surrounded by boarded-up anchor stores (think JCPenney and Sears) and the occasional restaurant in the same strip shopping centers - we walked to one that was open but had ZERO customers so we went back to the hotel restaurant for our dinner.

We love Embassy Suites for (a) the nice breakfast (b) the evening complementary drink (c) separate bedroom so that one of us can stay up while the other goes to bed (d) usually some architecture that is way better than the standard hotel (e.g. soaring lobby, exposed elevators, etc). This ES provided all of that - except the architecture. The b'fast was exceptional as usual, as was the evening complementary drink. The room was fine.

Stayed in June 2024

Main doors were annoying that they required a key card.

Great breakfast, quality soaps, friendly staff

Stayed in June 2024

A bit pricey. Room a bit tight.

Great breakfast. Had option for free cocktails and snack in the evening but we never used, looked good though. Room service was good. Was nice and quiet.

Stayed in September 2023

Front desk was unhelpful. Room was run down and several things didn't work.

Food and location were great. Bed and seats were comfortable

Stayed in September 2022

Some of the housekeeper were mad.

The view and location. Food was great

Stayed in August 2022

Toilet didn't work and was told maintenance would be in, but never came in before we had to leave for the funeral.

Was close to our funeral

Stayed in August 2025

No 4.5 star bath PRODUCTS Shower products nailed to the wall substandard. No slippers for the room rate I paid for. Agent couldn't adjust my room rate.undee $4. I was flabbergasted 😱😱😱. I've stayed at Hilton brand it's one the best. Open your room door and you received SUPER 8 EVERYTHING.. I WILL BE RETURNING TO TALK WITH HOPEFULLY MOD

I ENJOYED THE STAFF THEY WERE EXCELLENT I WAS THERE THE JULY 4TH WEEKEND. WOULD YOU BELIEVE THERE WAS NO SECURITY WHAT'S SO EVER. THE PATIO ON THE SIDE WAS NEVER CLEANED OFF OR UP KEPT FOR OUTDOOR Viewing AND SMOKING.I was appalled I asked about the Manager Duty. Found out after breakfast NO MANAGER NO SUPERVISOR NO SECURITY. BATH SOAP PRODUCTS SUBSTANDARD FOR A HILTON. SOAPS AND HAIR PRODUCTS NAILED TO The SHOWER WALL. LIKE A 2 STAR MOTEL. 😨😨 THERE'S A LOT THAT GO WITHE HILTON BRAND. MY GRUBHUB POPEYES ORDER WAS AT THE AGENT'S FRONT DESK LONG CHECK IN LINE ON FRIDAY. ONLY ONE FRONT DESK NO SUPERVISOR NO SECURITY. DRIVER LEFT MY FOOD AT 5HE AGENT DESK. 😱. I TIPPED $20TO HAVE IT BOUGHT TO MY DOOR. I CHOSE THAT HOTEL BECAUSE OF THE HILTON BRAND. I ENJOYED MY PACKAGE HOWEVER. ROOM BATH PRODUCTS WERE 2 STAR BATH PRODUCKS 🤮🤮🤮 I MET A MANAGER FROM DULUTH WHO WAS THERE TO HANDLE THE ABSENT GENERAL MGR DUTIES. I'M RETURNING TO TALK WITH A MOD ABOUT SOME ADJUSTMENTS ON MY BILL

Stayed in July 2025

The hotel, in general, is looking a little worn out. That didn't bother me too much. What did bother me is that we arrived at 5:30 pm. Outside our door were two bowls stacked and sitting on the floor. The room next to ours had a plate, sitting on the floor. Two doors down there was a room full of dirty linens, again, on the floor. When we went down for dinner I informed the desk. The linens were removed, but the bowls and plate were still there when we left this morning!

The room was clean. The beds were comfortable. The bathroom was very roomy, as was the whole room. Embassy Suites always has a happy hour and a restaurant in case you don't want to go looking for a place to eat after driving all day long.

Stayed in July 2025

One of the chairs was broken when we arrived to our room, which we promptly reported to staff upon leaving the room for a little bit. I thought that once we arrived back to our room, the chair would be replaced. But unfortunately it wasn't. 😕

Rooms were nice and clean, the full breakfast was phenomenal 😋. Staff was attentive

Stayed in July 2025

I used the text feature 2x to see if I could get an extra blanket for our room.. never came or acknowledged, the breakfast was waaayyyy overpriced but I'm sure that's a company thing not a building specific thing, the orange juice tasted like someone squeezed 2 oranges into a tub full of water

Was a beautiful building and accepted pets with cozy rooms.

Stayed in July 2025

Access keys. Cold Ac even when placed on 80 or turned off. It keeps blowing cold air. Family unfriendly. Tv with no signal

Stayed in June 2025

The TVs did not work there was no juice at breakfast the sausage was cold and undercooked the hot tub was lukewarm and the bubbles were very weak overall I probably won't ever stay at this Embassy Suite again

The omelettes were good.

Stayed in June 2025

Nothing that I can think of

Fantastic

Stayed in May 2025

Breakfast was wonderful! Everything was fresh and there were many choices! Also front desk staff was awesome to communicate with.

Stayed in May 2025

Room key wasn’t working, went to desk several times to get reset. They didn’t believe it wasn’t working so they tried and it wasn’t working. Only stayed one night because couldn’t enter my room the 2nd night. Room was $122.00, paid over 400 for 2 nights. Will never stay there again.

Okay

Stayed in January 2025

It was clean and the staff was very nice

Stayed in January 2025

Breakfast only goes until 9am, that’s the only thing I can think of that wasn’t great!

Clean, spacious rooms, great breakfast, and comfortable beds!

Stayed in December 2024