There was a loud noise in the room that happened that was either a vent or plumbing? It happened several times an hour and was very loud and distracting. Internet was not great.

The free breakfast was good. The staff was excellent. When I had an issue with the tv and phone in my room it was fixed right away.

Stayed in September 2025

Staff want the nice when we arrived, didn’t ever have to see them again after that

Love the property and happy hour (4-7p)

Stayed in July 2025

Salt water pool was horrible

The staff was amazing

Stayed in August 2025

Parking charge for $16. There are plenty of spots, not sure why they have to charge, but most places like to get extra money in somehow now. Also, lady working the front counter initial greeting was a hand as if to tell me to wait. I hadn’t said anything at that point except hello. Pretty rare to be greeted that rudely.

Breakfast. Room was pretty nice.

Stayed in June 2025

It’s old

Location

Stayed in May 2025

The elevator broke down .

It’s was clean

Stayed in April 2025

The breakfast was amazing. There was not hot tub. The pool was very dirty. The food in the resturant was okay. It was not as good as I hoped considering the price we paid. The room was very nice. There as a long wait for checkin because the computer system was down.

The breakfast was amazing. The room was very nice. The staff was nice.

Stayed in April 2025

The female bartender was rude and unprofessional. We didn’t have the usual complimentary water bottles or our happy hour cards. Last thing, room service walked in our room at 0930 in the morning while my wife and I were having “personal time”!!

We stay here quite often and love it!

Stayed in April 2025

Some of the breakfast staff weren’t very helpful and didn’t seem to care about customer satisfaction.

Stayed in March 2025

Elevator by our room out of service and the front doors.

Stay was comfortable for one night. Hotel needs updating and the elevator by our room was out of service. Breakfast is good and friendly staff at breakfast

Stayed in March 2025

It appears to be a bit run down. A lack of staff at breakfast was clearly evident, as no one was cleaning off tables, etc.. The cook seemed to be overworked, with no help.

Always have liked Embassy’s.

Stayed in December 2024

Staff did not greet me nor look happy - except for the airport shuttle driver. He was nice.

I loved the manager reception and lots of seating.

Stayed in December 2024

The surprise parking fees??? The doors not closing properly. I found the emergency exit door was not securely closed a few times and the door to the pool might want to be checked too. Bathroom fan not working. There clearly wasn’t enough seating for breakfast on Saturday morning. Maybe could have put some more tables out.

I love the fountain and was disappointed it was off but they were clearly maintaining it. It was back on before our stay was over. Also the breakfast was pretty good.

Stayed in November 2024

Break fast was so so. Ended too early

Stayed in November 2024

They gave us drink coupons but they were only good from 5-7 and I didn’t get back to the hotel until later

Stayed in September 2024

All was we1l besides asking for linen change the next day and didn't happen

Location

Stayed in September 2024

Room was not cleaned properly.

Stayed in August 2024

I ordered foor through the qr code just after 10 pm since we arrived late. The orer was confirmed but never arrived. I called the front desk at about 10:45 and was told that the kitchn had closed at 10 pm. This system should be fixed!

Breakfast was great! The cheff worked extrememly hard to keep up witht he demand -

Stayed in July 2024

It was a family road trip. We enjoyed ourselves

Stayed in July 2024

We went to happy hour around 6:15pm and the food was gone and was not replaced.

Clean and happy hour was nice

Stayed in July 2024

The place is dated. Rooms are okay, ceilings are low, and the bathrooms are small. Our daughter hit her hand on the sprinkler head while getting ready. We stayed at 5 different hotels on our recent trip, and this was not the best one. It is unfortunate because we used to love going to Embassy Suites, but they just aren't what they used to be.

The bartender, Dom, was great. The manager's reception every night made this place an 8. The location is close to the airport, and the shuttle was nice. The free breakfast was better than the last time we stayed.

Stayed in June 2024

Put handles in shower in each room. Make sure paper products are refilled, ran out of tissues. Secure front door of hotel. Maybe this is already done, thank you.

Location. Lot of space.

Stayed in June 2024

If it wasn't for the bartenders and the food at the restaurant, I would have given it a 6. The staff didn't seem all that interested in being there or helping. When I booked, I asked for towels for the 3 of us, and there were only enough for 2. They also didn't have the sofa bed ready for our child to sleep on. The breakfast was not up to normal Embassy Suites standards, very disappointing. This is our 4th Embassy Suites to stay in, but it wasn't in the top 3. It's still a good value and location.

The room was clean. The bed was comfortable. The atrium is always pleasant at Embassy Suites. The nightly reception with free drinks was great. The bartenders were wonderful. We even ate at the hotel bar/restaurant and were surprised at how delicious the food was there. The shuttle to/from the airport was great.

Stayed in May 2024

I'm a big Coffee fan & the coffee at breakfast was really bad. The pods in the room were really good. Beds were a little too firm for my liking

The room set-up was really nice. Breakfast was really good.

Stayed in May 2024