1 of the 3 elevators was not working.

Location

Stayed in July 2025

The price is a little expensive

The breakfast, room layout, and indoor pool

Stayed in June 2025

The pillow and the bed weren't as nice and comfortable for being on the premium floor. They never came to clean our bedroom the last day. I had to call the front desk to ask for clean towels. The front desk lady offered to have someone come to take the trash away but it was late at night and we were tired. That was the last night at the hotel and it wasn't great. Also, I had to ask the maid to leave a bar of soap on the second day. There were three of us in the room. She saw the used one in the shower, very small already, that should've been an indication that we needed an "extra" soap. The fruit wasn't good at all, it was smushy and had a bad flavor for three days in a row. We were glad they had oranges, those were great.

Front desk people and employees in general are very friendly and welcoming.

Stayed in May 2025

Elevator ! 2 of them wasn’t wrkn so it took a while to get up

Stayed in April 2025

They charged for parking which seemed excessive with the cost of the rooms being as high as they were

Stayed in April 2025

Mattresses need an update, especially the pull out mattress. Bathroom needs a vent. Beautiful hotel overall, but needs some updates to the furniture, fixtures, rugs, etc to bring it into this decade. Breakfast was great. Staff was friendly and made things right after a slight mixup with our room key. Thank you.

Stayed in April 2025

Not much to not like

Bed and room felt welcoming.

Stayed in March 2025

Additional parking fees and hotel taxes increased our bill 20%

Great staff, great breakfast

Stayed in March 2025

Our suite bathtub, you need to replace the plate in tub half of it is gone. This isn’t something that should be overlooked in an Embassy Suites hotel. Room 811

Breakfast was excellent. Had the made to order omelet which was perfectly cooked. The two ladies behind the counter were friendly and happy like they enjoyed being there. Nice to see THANK THEM again for us

Stayed in January 2025

There was nothing we didnt like.

This hotel was huge and really cool for my little boy and our 24 year old daughter. We walked in and he said whoa!!!! We enjoyrmed the pool for a few hours and it helped wear my son out. The breakfast is the best ive ever had, anywhere we have ever stayed. The bedriom was separate from tge livingroom/sitting area and that was great! Food and shopping was literally right out the back of the hotel! We will 100% stay here again.

Stayed in October 2024

N/A

Clean, efficient with good choices

Stayed in December 2024

I did not like that we had to pay $12 for parking. I’m not sure I can understand why they charge a fee for their guest to park? The lot was empty and we already paid to stay there, so should we have parked next door?

Comfortable, Clean, conveniently located

Stayed in December 2024

Pet(s)/dogs were highly present in the elevators making it during that time of my stay very uncomfortable.

Check in and out service was very easy, the staff was very helpful and nice, the breakfast(s) was very good

Stayed in November 2024

Our door would only shut by lifting and using your shoulder to close. A bit rundown.

Friendly staff, free breakfast including omelet station.

Stayed in November 2024

It would be helpful to have more vegetarian and vegan food in the grill bar in the atrium. It was hard to find suitable options on the menu. It was a bit noisy with a large influx of teenagers. Otherwise, excellent.

Lovely suite and good facilities on site.

Stayed in November 2024

Too loud. It’s very good for family, not for passing by. Too many kids. Long wait for the elevator. Parking not free. On the website, it’s says, “free parking on location”; $75 for a little dog…hmmm

Stayed in November 2024

Too expensive

Safe are walking distance to restaurants

Stayed in September 2024

Bed was horrible king size pillows were bad too

Nice location. Food was excellent loved the bar

Stayed in October 2024

The toilet seat in room 804 needs to be fixed. It's so loose I almost fell off the toilet every time I used it. Children playing football in the pool. There were about 20 children playing.My grandson was hit in the face causing us to leave the pool. Adults were there but not supervising. They left no room in the pool for other visitors. The pool was also freezing. Not exaggerating. Needs to be heated. Children might not mind but adults sure do.

The amenities. The free breakfast. The design. It's a beautiful hotel.

Stayed in October 2024

Hidden charge for parking

Stayed in September 2024

The rooms are somewhat outdated, as well as the hotel's interior in general. The breakfast is minimal, although they serve real good omelettes!

Location was nice, rooms were good and sound-proof. The location is about 30 mins away from the airport and can best be reached by an Uber (costs ~$ 30-40). The bar is having a happy hour every day and drinks are of good quality. Friendly staff that is always open for a chat.

Stayed in September 2024

Shower fixtures were difficult to understand and operate.

Breakfast was more than adequate and well- prepared. The room and furnishings were very comfortable.

Stayed in September 2024

N/A

Happy Hour, Good Breakfast, takes pets

Stayed in June 2024

It needs some updating as things look dated

Good location, clean and breakfast was great!

Stayed in July 2024