A few items in the bathroom were not completely clean when we arrived. Nothing major.

Friendly staff

Stayed in August 2025

It’s not the “usual “ holiday inn express & suites I’m use to. Staff was fine but housekeeping lack thereof was a joke

Location

Stayed in July 2025

On check in young lady was having private conversation on her phone with a male Pool was closed for some reason

Convenient

Stayed in May 2025

The only issue we had was when we paid the room deposit with cash, although the lady that checked us in was nice she had troubles doing the cash. Stood there an extra 10 min for her to figure it out, then she finally said she got it. I think she knew we was taking awhile because she accommodated us with 2 free snacks from the snack area, which was GREAT customer service. However, We got checked in but the next morning they charged the card we paid for the room with for the amount of the room plus the $100 deposit that we initially paid for in cash. Anywho, when we saw the charge that morning, it was another lady at the desk name Jasmine, came through and helped us out. She was really good and patient. She even gave us a few more hours to stay in the room before check out, which was also GREAT customer service. Everything is taken care of now. Thank you both!

The staff was nice, bed was comfy & breakfast was ok.

Stayed in April 2025

No Jacuzzi /:

Very clean! Easy check in Breakfast was Great,

Stayed in March 2025

No hot tub and fridge was t keeping cold and extra room in the suite was stuffy and hot. No air was getting in there.

Location and breakfast was great!

Stayed in December 2024

The front desk added an additional $100.00 for incidentals and property damage. As of this date, the $100.00 has NOT been credited to my account.

Breakfast was good. The usual breakfast food.

Stayed in November 2024

I was breakfast would have been served at 6:00 instead of 7:00. We had to be at a sporting event at 6:30.

Very friendly staff.

Stayed in November 2024

Breakfast was good. Pool was warm but dirty.

Stayed in October 2024

Upgrade your TV. Show selections. Pretty bad!

Stayed in September 2024

Our first room had toilet paper in the toilet, and it wouldn't flush. Nobody who has traveled all day and drug their stuff to one room wants to change rooms. 2nd room we had a light out. The maintenance man came in with a light bulb. Our rooms walks had something splashed on them. The room needs a top to bottom deep clean. Later that night, our toilet seat became very, very loose. We didn't bug the gal at the counter, who seemed inconvenienced by us already, so we just dealt with it being loose the whole night. We came out of our room for breakfast around 6:45am, and the guy "working" at the desk whipped his head off the desk like we woke him from a slumber. The elevator wouldn't come down from the 3rd floor. There were fans on the floors in the lobby, and there were chunks missing out of front of the hotel. Also, it was hard to find. We've been traveling for a week, and this was one of the worst places we stayed in. We have had good luck with Holiday Inn Express hotels before, but this one was sub par.

The bed was comfortable. The maintenance man was nice and professional. The breakfast was great, and the woman filling the food was polite.

Stayed in July 2024

The staff wasn't too helpful. There wasn't any information in the room about restaurants and attractions.

The spacious room was wonderful!

Stayed in June 2024

The water came out green and yellow and water lines were full of air. The toilet was awful. When you sit down your male private parts were hanging in the water. The water level in the toilet was way too high. Very gross when you sit down and you’re hanging in the water. The room needs darling drapes. The blinds do not keep the light out.

Good

Stayed in May 2024

TV remote was defective.

Clean, comfortable.

Stayed in April 2024

Mattresses seemed old and not real comfortable. The pool was not available....one of the reasons we chose this location was the pool. The entrance was hard to find for the property. We had difficulty connecting to the internet...needed to go down to the front desk for help....not much explanation given other than to say the internet is sporadic. Had to go down to the front desk because our room phone would not call down....did not work.

The breakfast was above average with a variety of items. Area was clean and well stocked. Staff was friendly and helpful. I did end up using the exercise room and appreciated the tread mill

Stayed in April 2024

no pool

Stayed in February 2024

The clean workers were really nice but they didn’t clean our room , when we got there we opened the sofa bed and it was full of doritos. The cleanliness could of been better.

I loved how spacious it was and the huge parking lot

Stayed in January 2024

Heard A lot of noise from other rooms.

Stayed in December 2023

Multiple stink bugs in room, long dark hairs on bedding and pillow of one bed when arrived. Pull out sofa bed did not have bedding available in room, had to go to front desk where it wasn’t ready. However staff did promptly bring to room which was great.

Very friendly staff.

Stayed in October 2023

Terrible milk was shared out of gallon jug with other people machine don’t work and only one bottle of syrup for all guests

Stayed in July 2023

Nothing

The breakfast

Stayed in July 2023

Pool was closed for cleaning and they didn’t have a test strip available for the pool.

Stayed in June 2023

elevator doors shut too quickly. hit my husbands shoulder spilling his orange juice and broke his glasses

the pool was so warm. we loved swimming there. room very clean and comfortable. staff friendly and accommodating

Stayed in March 2023

right off highway. quiet

Stayed in March 2023