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Reviews of Element Dallas Fort Worth Airport North 3 stars

3550 West IH 635, Irving, TX 75063, United States

#25 of 89 hotels in Irving

Guests' Choice

Review score

Based on 89 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    8.4

  • Facilities

    8.2

  • Staff

    8.3

  • Value for money

    7.8

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 12 July 2025

    7.0
    24 Hour Shuttle is not true!
    • Business trip
    • Solo traveller
    • Guest Room, 1 King
    • Stayed 1 night
    • Submitted via mobile

    It is advertised as having a 24 hour shuttle service which is why i specifically chose this hotel but it doesn’t. The shuttle doesn’t start until 6 AM so if you have an early flight you have to take a $30 uber to the airport. Not happy about the advertisement being wrong.

    It was clean and comfortable and had all the amenities.

    Stayed in July 2025

  • Reviewed: 7 January 2025

    8.0
    Great for long layovers
    • Leisure trip
    • Solo traveller
    • Studio, 2 Queen
    • Stayed 1 night
    • Submitted via mobile

    Had some structural damage

    Amenities

    Stayed in January 2025

  • Reviewed: 17 November 2024

    8.0
    Great value and location
    • Leisure trip
    • Couple
    • Studio, 1 King, Sofa bed
    • Stayed 3 nights
    • Submitted via mobile

    Having a kitchen area in our room was great; close to DFW airport; large selection of restaurants within a 10 minute drive; & the staff were very friendly and helpful.

    Stayed in November 2024

  • Reviewed: 23 September 2024

    9.0
    Great stay.
    • Leisure trip
    • Solo traveller
    • Guest Room, 1 King
    • Stayed 1 night
    • Submitted via mobile

    The wifi didn’t work in my first room so had to move. The staff were very helpful facilitating this.

    Great staff helped when the wifi didn’t work. Room was large and comfortable.

    Stayed in September 2024

  • Reviewed: 14 June 2024

    7.0
    nice but
    • Business trip
    • Couple
    • Guest Room, 1 King
    • Stayed 1 night
    • Submitted via mobile

    Upon check in the shift supervisor charged me 2 times more than he should’ve. He then lied and said he couldn’t see what I could see in my banking application and I would have to wait until a member of management was there to assist. I later found out that he was the shift manager by someone who worked under him and was able to see the charges. The gaslighting, not taking responsibility, lying and tying my funds was enough to ruin my travel which is unfortunate because I travel there to work monthly.

    Beautiful and clean.

    Stayed in May 2024

  • Reviewed: 5 June 2024

    7.0
    Good
    • Business trip
    • Couple
    • Studio, 1 King, Sofa bed
    • Stayed 2 nights

    Bad breakfast. Very noisy AC and fridge

    Bed. bathroom.

    Stayed in June 2024

  • Reviewed: 31 May 2024

    8.0
    Very nice and affordable hotel with better than average complementary breakfast
    • Leisure trip
    • Couple
    • Guest Room, 1 King
    • Stayed 1 night
    • Submitted via mobile

    I can’t think of a thing.

    Snazzy, updated appearance, clean, lots of space inside and out to sit and relax, happy hour from 5-6:30 pm, nice breakfast, staff helpful and friendly. Shuttle to DFW.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    9.0
    Great value
    • Leisure trip
    • People with friends
    • Guest Room, 1 King
    • Stayed 1 night
    • Submitted via mobile

    It’s a little noisy being that it’s right along the interstate.

    Really friendly staff and great facilities. The bed was comfy and we loved having a kitchenette.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    9.0
    Superb
    • Business trip
    • Couple
    • Guest Room, 1 King
    • Stayed 1 night
    • Submitted via mobile

    Walls are kind of thin, and I can hear everything in the other room 😳

    Closer to international airport

    Stayed in April 2024

  • Reviewed: 23 March 2024

    9.0
    Friendly front desk staff, excellent choice for an overnight stay.
    • Leisure trip
    • Couple
    • Guest Room, 1 King
    • Stayed 1 night
    • Submitted via mobile

    It appeared clean but a little worn in spots. Only stayed overnight so we didn’t explore the property

    Easy checkin process with friendly front desk staff. Room was large and well equipped. Bed was very comfortable and good water pressure in the shower.

    Stayed in March 2024

  • Reviewed: 12 February 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Guest Room, 1 King
    • Stayed 1 night

    Did not have time to eat breakfast

    Stayed in January 2024

  • Reviewed: 13 December 2023

    7.0
    • Leisure trip
    • Solo traveller
    • Studio, 1 King, Sofa bed
    • Stayed 2 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 14 November 2023

    9.0
    Love this place!
    • Leisure trip
    • Family with young children
    • Guest Room, 1 King
    • Stayed 1 night
    • Submitted via mobile

    Had everything I needed in kitchen. Nice soaps and lotions. Great view. Easy to operate big window shades. 6 or 7 min from Parking Spot North DFW

    Stayed in November 2023

  • Reviewed: 12 June 2023

    9.0
    Staff improvement
    • Leisure trip
    • People with friends
    • Guest Room, 1 King
    • Stayed 2 nights
    • Submitted via mobile

    The only thing that I didn't like was that we couldn't get our remote to work with our TV but the staff did give us a second control but we didn't want to move to amother room. I think in future the staff needs to make sure everything is working properly.

    I loved how the staff was friendly and this hotel has everything you need but staff need to provide more help because our remote wasn't working. We didn't bother going downstairs and complain again. We didn't need the TV but it's a nice option to have a working remote with the TV because the second night it wasn't working at all. My only suggestion just make sure everything is working properly. But I loved everything you guys provide. I'm definitely coming again to stay at this location .

    Stayed in June 2023

  • Reviewed: 11 May 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Studio, 1 King, Sofa bed
    • Stayed 1 night

    connivence, location

    Stayed in May 2023

  • Reviewed: 4 May 2023

    8.0
    Would definitely come back perfect location
    • Leisure trip
    • Solo traveller
    • Guest Room, 1 King
    • Stayed 3 nights
    • Submitted via mobile

    Really not much that I didn't like except for the shower door didn't close all the way and there will not any different options really with meat at breakfast would have liked to have a choice between Turkey and sausage and different fruit for the yogurt bar pineapple would have been great

    The locations great really loved how the room was set up and the free breakfast

    Stayed in April 2023

  • Reviewed: 15 December 2022

    9.0
    Family trip
    • Leisure trip
    • Family with young children
    • Studio, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted via mobile

    You have to ask the front desk to switch from heat to air in your room. Very inconvenient.

    Staff was wonderful! Very friendly and helpful!

    Stayed in December 2022

  • Reviewed: 5 September 2025

    10
    Very good experience.
    • Leisure trip
    • Solo traveller
    • Guest Room, 1 King
    • Stayed 1 night
    • Submitted via mobile

    Very nice clean hotel. Good location. Shuttle to the airport- got me there on time.

    Stayed in September 2025

  • Reviewed: 24 June 2025

    5.0
    Didn’t get to stay due the other guests next to us were extremely loud in there room and hallway
    • Leisure trip
    • Couple
    • Guest Room, 1 King
    • Stayed 1 night
    • Submitted via mobile

    The room

    Didn’t end up staying

    Stayed in June 2025

  • Reviewed: 11 June 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Guest Room, 1 King
    • Stayed 1 night

    I only booked the hotel because my daughter and I were flying out of DFW the next morning and needed shuttle service. The rooms were clean and the staff at check in were AMAZING. Be careful of the breakfast. I drank the milk and it was soured. I did tell the staff and a manager came and apologized immediately to me. She told me it had "sat out" the night before.

    Stayed in June 2025

  • Reviewed: 28 May 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Guest Room, 1 King
    • Stayed 1 night
    • Submitted via mobile

    Rooms and breakfast

    Stayed in May 2025

  • Reviewed: 2 May 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Studio, 2 Queen
    • Stayed 1 night
    • Submitted via mobile

    I was double charged, and the room was outdated and overpriced.

    He let me check in early.

    Stayed in April 2025

  • Reviewed: 8 January 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio, 2 Queen
    • Stayed 1 night

    Could have been a bit more clean.

    Nice and updated, full kitchen in the rooms, free breakfast.

    Stayed in January 2025

  • Reviewed: 17 October 2024

    10
    Wonderful experience.
    • Solo traveller
    • Guest Room, 1 King
    • Stayed 1 night
    • Submitted via mobile

    Staff behind counter could have been more approachable. Staff at breakfast were wonderful.

    Close to airport, clean, had shuttle, very nice room.

    Stayed in October 2024

Showing 1 – 25

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