Staff were non existent, no turn down service, roof terrace unfinished, beds uncomfortable

Location was good

Stayed in August 2025

Stayed on a Friday night and the noise from the street below and other guests closing doors at 2am wasn’t great.

Cheap and cheerful

Stayed in August 2025

Ground floor room was a bit noisy.

Good location and easy check in.

Stayed in August 2025

The windows didn’t open. No room service

The are very kind and friendly

Stayed in August 2025

Wifi sometimes off at night.

Entrance/exit Subway F around the corner. Friendly staff. Small but clean room. Many facilities: coffee, hair dryer, iron. Good size bathroom

Stayed in August 2025

The fact that there was some dust behind the bed

Perfect location, it has all the facilities you need, great the fact that downstairs there’s free drinkable water. The bathroom was comfortable, big shower and clean.

Stayed in August 2025

I didn’t like that during our stay the rooftop was closed and we weren’t given any prior notice. It’s one of the main reasons I picked this hotel. I also didn’t like the amount of noise you can hear from outside in the rooms. Not that this is the hotels fault, but is something to be mindful of.

I like that this property is very hassle free. Super easy check in and out, don’t have to wait forever with front desk, and no need to worry about losing a hotel key. I also really like the location. Good walking distance to a lot of places but also a lot of train stations nearby for farther travel throughout the city.

Stayed in August 2025

Water pressure could have been better

The staff was wonder, free coffee in the lobby, and the room was big!

Stayed in July 2025

The roof was closed for renovation. It's one of the assets of this hotel. I wish we were told in advance.

Staff are very friendly, location is great.

Stayed in July 2025

On the site there’s no message about having to pay xtra for housekeeping

Good location Modern amenities

Stayed in July 2025

They only hold your bags until 3 p.m. so if you have a late train or flight you're kind of out of luck The rooftop, which was the main reason we booked, was closed for renovations for the month (in the middle of the summer?). The basement was also "under construction" and the rooms were too small to really hang out in. All common areas in general were in rough shape - for example, there was a coffee pot and coffee, but no stirrers or napkins or lids or place to sit and drink said coffee! The gentleman who manned the front seemed like he wanted to be anywhere but there and was not helpful. (The lady from the first day was great)

Location was pretty great The sheets were nice / bed really soft but comfortable The rooms were clean Shower was hot

Stayed in July 2025

They are charging for extra cleaning during your stay, but when we came it looked like they didnt really clean it upon arrival😕 it was dusty and not vacuum (hair on floor everywhere). Not quite nice welcoming 😕 What was really, really dissapointing that we had chosen this particular hotel because it has roof top terasse, but we came and it was closed for one month. Feel not fair to us to not to be informed or offered any compensation

Location, fridge in room

Stayed in July 2025

The walls in the hotel are quite thin which can be problematic sometimes

It has a great location, very accessibile (metro, bus stop nearby) with adorable rooftop, nice staff and comfortable self check in.

Stayed in July 2025

Locks on doors feel a bit flimsy / safe didn’t work

I choose this hotel because of the street art. Mainly the Bonk Art pieces.

Stayed in June 2025

The noise from the street was too much in the room. The tables on the rooftop was not kept clean and the floor and plants needed attention and maintenance

The hotel was clean and easy to access. The view from rooftop terrace was nice.

Stayed in June 2025

Street noise

Great location

Stayed in June 2025

Very good

Stayed in June 2025

The hotel was minimally staffed. The common area was not stocked, and the bathroom was in dire need of a deep clean. Especially the shower.

The location and the rooftop were great.

Stayed in June 2025

The location was fantastic, and the room was generally nice, although it could use some renovations. There was rust around the bathtub faucet, and while the beds were adequate for resting, they weren't very comfortable. Additionally, some areas of the wall had been plastered but not repainted, and the top cover on our bed had a couple of dime-sized stains.

This boutique hotel is mostly self-service, but two employees stood out with their excellent customer service. Jasmine at the front desk and Gabína the housekeeper promptly provided washcloths when I needed them. Jasmine was also very helpful with any questions we had. A major shout out to her! The rooftop is definitely the highlight of the hotel!

Stayed in June 2025

No room service, room was small, no breakfast.

Good location, nice view, helpful staff, clean, complimentary coffee, good deal for the price.

Stayed in May 2025

Jasmine was super nice and very helpful with confusion surrounding the reservation. Jasmine provided 5- star customer service!

Stayed in June 2025

My room was on the first floor, right next to the lobby, directly across from the elevators, coffee stand, and near the entrance. It was very noisy, with constant foot traffic and conversations, and I had little to no privacy. I asked to switch rooms, but the hotel was fully booked and couldn’t accommodate the request, which was a major downside for me.

The location is amazing — right in Midtown and just a 2-minute walk from the Subway, which made getting around the city super easy. Although the room was very small (typical for NYC), it had everything I needed. The hotel also offers nice perks like free snacks, coffee, and ice. One of the highlights was the rooftop patio with great views.

Stayed in April 2025

It is incredibly loud in the room due to the street noise. Also, their model is so light touch that lacks essential services, like luggage storage

The staff was great

Stayed in May 2025

The room was dirty.

It was equiped with all the necessary appliances. Bed was comfortable, location is perfect.

Stayed in April 2025