Palmer AK 918 South Colony Way, Palmer, AK 99645, United States
#8 of 16 hotels in Palmer
Guests' ChoiceBased on 264 hotel reviews
8.2Cleanliness
8.6
Comfort
8.8
Location
8.8
Facilities
8.2
Staff
7.7
Value for money
8.2
Free WiFi
8.5
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End of dialog contentReviewed: 2 September 2025
Amanda
United StatesI wish the connecting restaurant was open, but that was no fault of the hotel.
The bed was comfortable and smelled really nice. There was an onsite washer and dryer. And there was a real coffee pot in the room!
Stayed in September 2025
Reviewed: 31 August 2025
Kim
United StatesThe king bed was very uncomfortable. Sunk in on each side where tons of people have slept. We both had bad back aches.
The room was big, we liked that. The room was warm clean. It was quiet there too. The woman at the counter was very nice as well.
Stayed in August 2025
Reviewed: 31 August 2025
Deloma
United StatesNo staff at the front t greet you, but we checked in and out with no problems so it’s okay
Place was clean, easy to find, and we had a pleasant stay
Stayed in August 2025
Reviewed: 30 August 2025
Denys
United StatesClean, big room.
Stayed in August 2025
Reviewed: 28 August 2025
Brian
United StatesZero staff on site. I’m not sure there’s a level floor in the building. Looks like most of the maintenance has been done by unpaid nephews. One of the major reasons we booked was because there is a diner attached… it was temporarily closed. Staff never responded to my booking.com messages and when I called they told me I had to call booking.com. In the end we thought it was very clean, but very odd and decided there’s better options for the price point.
Property was very clean.
Stayed in August 2025
Reviewed: 15 August 2025
Heather
United StatesCouldn't turn on AC
How easy check in/out was.
Stayed in August 2025
Reviewed: 25 July 2025
Atanas
North MacedoniaSry well renovated hotel room! Excellent hotel…
Stayed in July 2025
Reviewed: 25 July 2025
Cheri
United StatesLocation and appearance of building on the outside.
Room was excellent
Stayed in July 2025
Reviewed: 22 July 2025
Andrew
United StatesHVAC was not fully connected. Sunrise Grill was closed (but Google Maps showed it as open).
Location close to central Palmer. Room was clean. Some street noise, but otherwise quiet. A temporary heating/cooling unit was setup under the window but the intake wasn't connected to the outside. We were able to open the window and run the ceiling fan, which was adequate for cooling down the room. We were disappointed that the attached Sunrise Grill was closed for the entire month of July (based on a hand-written sign taped to the entrance door) but we found other places to eat nearby.
Stayed in July 2025
Reviewed: 9 July 2025
John
United StatesNo front desk staff had to call to get someone to come and check us in and had to call to check out and no one came to check out.
Stayed in July 2025
Reviewed: 24 June 2025
Robert
United StatesHot and cold water to sink and shower were reversed.
Stayed in June 2025
Reviewed: 23 June 2025
Milly
United StatesNo person at check in. Had to call and they sent room number and entrance code. We got locked out. Housekeeping next door cleaning took care of us and got an electronic key. Didn’t like not having person to check in.
The room was very clean and big. The shower was great. Lots of hot water.
Stayed in June 2025
Reviewed: 23 June 2025
Marcia
United StatesThe plug-in air freshners. Too strong, had to remove and put in a drawer. Never met a person at the front desk. Had to call on the phone to checkin. Even at check out there was not a person at the desk. First time ever encountering this process!
Nice rooms, comfortable and spacious. The diner connecting to the hotel was awesome. Server was very nice and helpful about the area. Food was very good.
Stayed in June 2025
Reviewed: 22 June 2025
Mihaela
CroatiaNo person in live to check-in, older hotel needing an update.
Location was great, spacious room, restaurant near hotel, laundary room.
Stayed in June 2025
Reviewed: 21 June 2025
Elizabeth
United StatesNo front desk staff. Room smelled musty.
Good location. Clean.
Stayed in June 2025
Reviewed: 16 June 2025
Scott
United StatesBuilding was not staffed by a person All contact to remote answering point We had room on 3rd floor elevator only serves second floor so drag bags up stairs Security not great but no issues
Price and location in Palmer was ok Room was large and very clean/ new remodel
Stayed in June 2025
Reviewed: 9 June 2025
William
United StatesSome hooks in the shower area of bath.
Staff was exceptionally responsive to requests, and attached resteraunt was exceptional food.
Stayed in June 2025
Reviewed: 19 May 2025
Jane
United StatesCheck in was easy although you do it over a phone in the lobby. The room was very spacious and clean. A water filler in the hallway was a nice perk.
Stayed in May 2025
Reviewed: 17 May 2025
Hank
United StatesThe view from the room
Didn’t eat breakfast
Stayed in May 2025
Reviewed: 30 March 2025
Dustin
United StatesRoom was a little too warm but we were glad the window opened. Also room had kind of a weird smell but it was very nice otherwise.
Stayed in March 2025
Reviewed: 30 September 2024
Drew
United StatesVery comfortable, large room! Doors out to the roof with a balcony was very cool! Cushiest carpet ever, please no shoes as stated. Bring your slippers, it’s Alaska! Super large tv! We were very happy with the room and also great breakfast at the restaurant downstairs. (Not free)
Stayed in August 2024
Reviewed: 25 September 2024
Ann
United KingdomI would prefer a real receptionist , but understand they may be keeping costs down .
The room was very clean , the bed comfortable . The coffee in the room was the best coffee we have had on our travels . Food in restaurant was very good
Stayed in September 2024
Reviewed: 2 September 2024
Tim
United StatesElevator doesn’t go to the 3rd floor
Large room
Stayed in September 2024
Reviewed: 1 September 2024
Heather
United StatesWarm and stuffy temperature
Central location on pedestrian street with services near by
Stayed in August 2024
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