Reviews of Eagle Cap Chalets 2 stars
59879 Wallowa Lake Highway, Joseph, OR 97846, United States
Loading
Guests also reviewed these properties:
Saumur, France
Alken, Germany
Gerani Chanion, Greece
Grindelwald, Switzerland
Sintra, Portugal
Fortuna, Costa Rica
Caldera, Chile
Thekkady, India
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewStaff and rooms were nice. Pool and hot tub well maintained.
Bed frames need a little updating. Hard to get out some parking areas near 31 and 32.
We're glad that you enjoyed your stay with us!
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewAll.
N/A
Thank you! We appreciate your feedback. We're glad you enjoyed your stay.
Reviewed: 26 August 2025 · Stayed in July 2025
Verified reviewIt was comfortable and staff very pleasant!
Nothing!
Thank you! We appreciate your feedback.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewRoom very clean. Lots of towels.
Barn door style bathroom door which did not provide sound privacy. Also it was difficult to latch close.
Thank you for your feedback! We hope you can come again
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewNice touristy location. No free services such as breakfast. Lots of things to do within walking distance.
We're glad that you enjoyed your stay! Come again some time!
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewStaff was very friendly and helpful. Good location - close to lake and trailheads and an easy drive into town. Appreciate that they allowed pets and provided a little doggie welcome basket :)
We were in a room right below the stairs. It was dark and occasionally noisy
Thank you! We appreciate your feedback.
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewClean refreshing rooms, great bathrooms.Close to activities, friendly staff. Freya remembered family and names. Miniature golf exceeded recommendations. Coffee shop is a morning paradise. Loved the instant hot water.
Vacation too short.
Thank you! Please come again and stay longer.
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewVery neat and enjoyable environment 👌
Thought it was a little pricey
Thank you! We appreciate your feedback, and we're glad you enjoyed your visit.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewGreat location and very friendly and accommodating staff. Zero negative things to say.
Thank you! We really appreciate your feedback. We're glad you enjoyed your visit.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewClean ! Super clean !! Staff did a wonderful job . Locations stunning .
$500 + for 3 nights ? Idk, guess that’s the going rate nowadays ! Compared to some, was at the cheaper end of the bracket .
Thank you! We really appreciate your feedback.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in July 2025
Verified reviewEverything was clean
The bathtub was too big or the hot water heater was too small. There wasn't enough hot water to fill the tub just above the jets. So why have a tub that big if you can't use it???
Thank you for your feedback, we really appreciate it.
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe location was good, close to the town, but not in it. The room had everything we needed for a comfortable stay. I liked that there were enough towels so I had a proper size one for when I washed my hair. The little ice cream store on the property was nice to visit in the evening. All in all, a very nice two night stay.
The only thing I didn't like was soft pillows, but that's just a personal preference. I used two soft ones to replace a firm one.
Thank you! We appreciate the feedback. We try to have a mix of soft and firm pillows in each room. I'm guessing the pillows got moved during one of our deep cleans and the right mix did not get put back in. We'll look into it.
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe cabin was very roomy and clean we really enjoyed our stay!!
The only thing I suggest is to put a mirror in the bedrooms so it gives more opportunities for people to get ready for the day.
Thank you! That is a good suggestion.
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewIt's a perfect location. On one side is the Wallowa Tramway, and on the other side is the Pack Station. The mini golf course is so fun and inexpensive, and there is another mini golf course across the street from the tramway. We could have walked to Wallowa Lake, but we drove the other end (nearest to Joseph) where there is a beach.
The only thing I didn't like is the pool isn't heated, but I still got in it. The hot tub isn't too hot, so that was great.
Reviewed: 10 August 2025 · Stayed in August 2025
Verified review