No complaints

Great location, lovely warm cookies, good breakfast, rooms large, clean and comfortable.

Stayed in June 2025

I was overcharged by booking.com you charged me up front on 5/4/2025 for room & insurance at a price of 363.09..I was confused by making me pay up front like that& insurance at that time. I immediately called my daughter & their room was way less. I called Doubletree Hotel immediately after my Daughter. They said this was not right . I requested full refund within 30 minutes of booking. I have only received partial. You owe me $234.99. I just checked with my credit card they have not received a credit from you for the difference. I want my money back or I am turning you in for fraud

Nice Hotel.. except the register fell off the wall in the middle of the night. If I had been under it, it would have hit me in the head. Obviously was not screwed in properly. I asked at the desk when I checked out about a discount since register fell off wall. I did not get one, but felt for the price I paid for the room, I was entitled to one. The man working the desk said he would notate so I wouldn’t be charged extra for register. I said it fell off all by itself..Not properly installed..

Stayed in May 2025

Perfect for a quick stopover.

Stayed in May 2025

Hotel pool was freezing cold. I was planning to swim with my grandson for a couple hours but it was too cold. It should be clear on the website it is an unheated pool.

Breakfast was great, good variety and excellent service. Nice bathroom in our room. Cookies were a nice touch.

Stayed in March 2025

Not that we didn't like it but the room we had was stated as having an accessible shower/tub. The tub/shower did have grab bars but the floor was slick and needed something on the floor for anti slip protection as there was nothing. My wife who has mobility issues was very uncomfortable showering on the slick floor.

The Hotel overall was very clean and welcoming. Staff were very friendly.

Stayed in September 2024

N/A

Updated, convenient and clean

Stayed in May 2024

Lumpy pillows, desk clerk not too friendly

Stayed in May 2024

The building is old. One elevator was out of service.

It's close to the airport. We were able to check in on our phones and access our room through our phones. There was plenty of fast food choices nearby and a WalMart across the street.

Stayed in May 2024

When we left they told us that the price was a certain price of the hotel we paid half with card and half with cash. When I get home I looked at my account and they charged me more than what they told me they was going to charge me and when I called them that lady was rude and I thought it was a long call for and told me that's how they do their business and it would be 7 days before it get credited to my account thank you

The location was good. With the price of the hotel it should be continental breakfast for gas staying in the hotel.

Stayed in April 2024

Nothing

The location to get to different locations

Stayed in December 2023

I thought the beds & pillows were too firm. They almost didn't find my reservation because my name was entered incorrectly.

The location & neighborhood. Reasonably close to the airport. The bathroom was nice & spacious.

Stayed in June 2023

show temps vacillated hot & cold.

facilities were clean and nice

Stayed in December 2022

Wasn't nothing I didn't like about it. Kind of wish there was a fridge but I will still come back.

It was a great visit, super clean. Great location, great staff.

Stayed in November 2022

noNo complimentary breakfast

na

Stayed in October 2022

We experienced no issues during our stay

The staff were friendly and went above and beyond.

Stayed in August 2025

Bed was not comfortable.

Nice and clean

Stayed in August 2025

Flight delay so airlines provided a voucher for 1 more night for hotel and the receptionist acted snobby when handed her voucher and didn’t offer anything like cookies or water or hospitality like when I first checked in and was a paying customer.

Convenient

Stayed in June 2025

The mattress was super hard.

The gentleman at the front desk was incredibly helpful and cheerful. He let us have a late check out AND gave us vouchers for breakfast. He was super upbeat and kind to everyone.

Stayed in June 2025

The highlight was Gracie’s where we had an event. The staff, especially Corey, was above perfect! They made it so much easier for us, even knowing what we needed before we did!

Stayed in June 2025

Property has been recently renovated - rooms are clean, modern, and well appointed - bed was very comfortable. Warm cookies to greet you on arrival is a lovely touch!

Stayed in May 2025

The beds need replacing, fan in the heater/air conditioner rattles, no coffe in room

The restaurant is nice

Stayed in April 2025

No Jacuzzi and Construction happening and we got an OLD ROOM that was not finished for $185.00 per night it was a rip off...

location

Stayed in January 2025

Only had one bath towel for two people, so we had to request towel, and it was bought timely. Pillows and Mattress not comfortable. It difficult to control the temperature. It was hot in the room. The bathroom tub/shower looked like the grout was moldy as did the floor. We were to have a meeting at 12:00 at the hotel. We arrived early, so I checked to see if we could check in. I was talking to a person at check in about this when another employee interrupted me to say. Check in is at 3:00. I said I know when check in is. I am checking to see if our room is ready when the other employee comes back to say if it’s a king it’s not ready. The woman I was initially talking with was very nice, and informed me the room was not ready, so we left to go eat breakfast. After returning, the room was still not ready. After our meeting concluded our room was ready.

Stayed in December 2024

Good size very welcoming

Stayed in December 2024