Nothing

It’s location and value

Stayed in September 2025

The hotel has no charm, just another chain hotel but ok for one night's stopover.

It's clean, in a good location. The decor in the lobby is quite cool.

Stayed in August 2025

Location, and clean

Stayed in September 2025

The laundry 😀. QR code didn’t work and who carries that many coins with them these days? 3 or 4 trips to reception to try and get some was just very frustrating.

Really good Santa Monica location, super close to the beach and pier. Great pool - bit of a lack of seats given the time of year we visited.

Stayed in July 2025

To have more food options for berakfast

Everything was perfect

Stayed in August 2025

Breakfast did not cater for the numbers of guests. There were queues and waitlist. There wasn’t much left at the buffet.

Location.

Stayed in August 2025

No on-site parking, just Valey

Good swimming pool, although some foliage around the pool, especially the part facing the car park would have been nice

Stayed in August 2025

I was travelling with my family and the room was definitely small for 2 adults and three teenage kids

Good position, great gym and facilities.

Stayed in August 2025

I forgot the necklace on the table by the bed, we called hotel and reception several times, and left a voice note, but no one has replied, we never got a feedback. So we were disappointed by this lack of communication from the staff.

It was always clean and good looking.

Stayed in August 2025

Parking charge seemed unnecessarily high. We later noticed that it is possible to park in the public car park across the street for less.

Good location, walking distance to the beach and pier. Large room with a separate lounge with sofa bed. Nice pool and gym. We loved the light, airy feel of the hotel. Food was very good at breakfast and dinner, although quite expensive.

Stayed in August 2025

Room too small, expensive parking

Breakfast, location

Stayed in August 2025

Great location, very close to the beach. Good breakfast

Stayed in July 2025

The neighbourhood was not what we excepted, there were some high traffic streets around and a big parking in front of the hotel. We needed to walk 10-15min to the beach or to the center with some shops and restaurants. We had breakfast included which was ok but if you are staying several nights it’s all the same every day. It would be good to include some healthier options to have some vegetable options and also propose water next to juice self service. The personnel of the restaurant was just ok.

The hotel is modern and clean, we had a room with two double beds and a sofa bed and it was spacious, clean and very confortable. The sofa bed was a bit difficult to do and undo. It would also be useful to have a microwave. The swimming pool was nice as well.

Stayed in August 2025

Modern, clean, great place, great gym, great pool, super location, super hosekeeping service.

Stayed in August 2025

Not great being expected to tip for the breakfast when it included 20% gratuity automatically and we served ourselves. Quite a small room for the price.

Great location. The included breakfast was very good. It was no problem for the staff to rebook us an extra night and have a late 1pm checkout when our flight home got cancelled.

Stayed in July 2025

-Pillows offered no support whatsoever. -only option for parking is valet which is super annoying and expensive. It all adds up spending $55 per night on parking then additionally tipping them each you need your car so we opted for cheaper parking over the road which led to us struggling with getting our bags over to the rooms from over a busy road. -fridge was not cool enough and I had to throw out food. No mini freezer compartment in the fridge either. -no wine glasses or bottle opener. -paper cups for coffee in the room is also not what I would expect from Hilton. -no plug so couldn’t use our bath for the kids. -buffet breakfast was not what I would expect from Hilton. Variety changed day to day but not a large amount of options available. Very limited and dissapointment if you were paying for $30 per person. Ours was included thankfully otherwise I wouldn’t have gone back the next 2 mornings. The Scrambled eggs were like a a hard pudding and weren’t seasoned, the Sausages were too sweet and smelt like fish, and the potatoes while perfectly seasoned were every day super soggy. The breakfast was a bit better on our last day particularly with the waffles. Service otherwise was good and breakfast staff were very pleasant and attentive.

Great location, comfy bed and handy having the sofa bed available for a third child. Staff were very pleasant and attentive.

Stayed in July 2025

Breakfast had a good choice, but the quality was average.

Valet parking was good, hotel was nice.

Stayed in June 2025

Location

Stayed in July 2025

N/A

Close enough to everything

Stayed in July 2025

No view from the rooms - ours was of the highway. Aircon was a bit loud. It’s slightly out of main Santa Monica areas but it was fine for us and we didn’t mind the walk. A few blocks from the pier.

The bedroom suite (& communal hotel areas) was modern and well decorated. Having the separate seating area made suite spacious. Swimming pool was a good size and great space after day exploring. Buffet breakfast which was included in room price was great. Staff friendly & helpful.

Stayed in July 2025

There were some serving pieces and containers at the breakfast buffet that were not clean

The bed was amazing, and the shower had excellent water pressure

Stayed in July 2025

The rooms were very nice and had great decor but they were a bit smaller than expected and a bit cramped for 3 people to share.

The location was fantastic and the hotel lobby was bright, modern, and welcoming.

Stayed in April 2025

Nothing!

The hotel was great. The check-in process was easy. Once we reached our room we received a text to see if we needed anything. I thought the personal touch was excelllent. The included breakfast was very good.

Stayed in July 2025

Mojito at the downstairs bar was not good!

We loved the location of the room! High floor with views. Clean and comfortable room with fabulous large tv.

Stayed in June 2025