Service at front desk was terrible. No one ever answered the phone at the front desk. Our coffee pot was filthy at time of checkin and we asked for a replacement which never came even though we asked several times each day we were there. We had to have our key cards reset twice.

The room was large and furniture was comfortable. CrabTree and Evelyn products were a nice touch. The restaurant/bar staff were very friendly.

Stayed in June 2025

Property was under renovations for the winter which is weird because the room I was in had no lights in the bathroom area and no mirror. The front desk was no help however when the renovations are complete it will be a nice hotel.

The bed was extremely comfortable and the setting was well done better than most hotels in that price range.

Stayed in December 2024

See above

Property in the middle of remodel Property is tired ( mature

Stayed in October 2024

Room wasn’t very clean. Pool was filthy . There was a broken window with pillows sticking out of it! Creepy

Didn’t have it

Stayed in August 2024

It was dirty. Yes, they were doing renovations but they do not vacume the hallways. They have a policy where they only come to your room to clean unless you request it or on the 5th day of your stay! So I pulled out my trash bins in the morning, without requesting for them to come clean my room. The bins were still sitting outside my room in the evening along with all the particles of dust from the renovation all over the carpet in the hallway and indoor stairs.

Location and front desk always had someone available.

Stayed in July 2024

The hotel is in need of repair and the cleaning staff does a poor job of cleaning the rooms. I ended up havibg to request a new room because my bathtub had MULTIPLE hairs in it, light switches had visible smudges, tv had visible food-like smudges, snimsl hair on the couch-just general poorly cleaned (even after I went to front desk and asked for room to be cleaned). Moved to a new room...no hair in the tub this time...the hair is in the bed when I pulled back the cover. Also hair stuck to the bathroom counter and highly visible toothpaste smudges on the wall. I lysol-wiped the room myself and hightailed it out of there as soon as morning broke. I was in Dayton to visit my ailing father and coming back to these type of issues with a hotel room made my trip no easier. I've never stayed at a another Doubletree this poorly maintained and I won't choose them on future visits.

I liked the location of the hotel in relation to eateries, shopping and the interstate. The front desk staff was friendly.

Stayed in January 2024

The hotel looked like it was closed from the outside. No appeal whatsoever. The on site restaurant was supposed to be open but was not. Breakfast was not included but could be for an extra $15 pp. Ridiculous. Looks like the top floors of the hotel were being renovated, not sure.

The hotel room was nice, but could use some updating.

Stayed in December 2023

Mold in bathroom. Not Hilton standards

Location

Stayed in October 2023

Liqrs

Lied to about included breakfast

Stayed in October 2023

Hotel needs some updates bathroom ceiling peeling almost no hot water in shower when turned on hot water lost pressure also door latch broken remote batteries were dead unfortunately didn't seem like a property that carries the Hilton name

Good location

Stayed in October 2023

Side door was always left open with a block or cigarette stand. Terrible smell in hall and room. We were on ground floor. Just did not feel safe.

Bar seemed nice.

Stayed in September 2023

The smell on the 3rd floor,

The lobby

Stayed in September 2023

The black mold in the bathtub

There was black mold in the bathtub

Stayed in August 2023

The staff was nice, just unclear with the stay information (we are not frequent travelers) Breakfast apparently was not included in our stay because my kids were charged for a waffle. There cereal choices were unclear (not labeled & not your typical cereL) There were knats on the uncovered yogurt. I was disappointed the pool was outside. My fault though, I didn't pay more attention.

The beds were decent. The rooms clean. The shower pressure was awful The location was perfect for our needs.

Stayed in August 2023

Had to switch rooms because pull out couch for kids was broken. Beds were not comfy. Breakfast was over priced and all 4 of us thought it was not very good at all. Stale... either over cooked or sat in warmers too long.

Perfect spot for occasion. Cheap. All the staff was kind and helpful. Clean.

Stayed in January 2023

The sofa was broken. Room was dirty.

I liked the location

Stayed in October 2022

Got there late room wasn’t cleaned water bottles on table. Got moved to another room pullout couch frame was bent and armrests were worn plus no bedding went to desk second time just to return with wet bedding packed in a plastic bag girlfriend made third trip to get dry bedding but that to was damp but we made due cause it was getting late. Patio was dirty actually bought a broom and swept it off it was that bad . Couldn’t sleep after two AM people were in pool yelling nobody came out that lasted about an hour and half they were also taking the chairs off the patio to the room I rented and scared my 82 year old mother plus ants were on our bags when we were packing up . Honestly looked like the staff consisted of five or six people same girl at desk when I checked in and noon the next day I asked how long her shift was she just smiled .We also couldn’t get extra towels when we asked we had three people two hand towels two big towels and two wash clothes hate to be so negative but I call it like I see it .

Looks nice when walking in front door as well as pool in courtyard.

Stayed in July 2025

The shower floor needs an update Not enough towels

The man at the front desk The shower. Room was decent

Stayed in June 2025

Breakfast not included

Location and how big rooms were

Stayed in June 2025

Everything

Terrible. Associate hung up on me

Stayed in May 2025

The hotel was old, dirty, and not maintained. This hotel needs a renovation badly. The toilet in our room was not attached to the floor so when you sat down it moved. The walls are paper thin and you can hear the next room’s tv. The halls were dark and smelled of mold and mildew. There was a weed smell coming from the first floor back door that moved throughout the hall ways. The breakfast was over priced and gross looking, would never pay for what was offered. Breakfast should be included at the prices being asked. Everything was out of order (ice machines, coffee machines, etc.). Hotel was not easy to find and was not well lit. The staff was not very friendly especially at the front desk. The room numbers made no sense and were not in numerical order. Very disappointed for a Hilton property.

The room was a good size

Stayed in May 2025

The staff one man was rude I ask for his name he would not give it to me then said his name is bob after 5 minutes of me asking they didn’t clean our room the shower was broken it was horrible

The beds were comfortable

Stayed in April 2025

Room was dirty, smelled smoke,

Cost

Stayed in March 2025

The room wasn’t ready, staff didn’t explain anything. Card was “declined” called bank they didn’t even run my card then all of a sudden it took it. You pay for breakfast that is all microwaveable things and not good quality.

It was close to the facility we needed to go to

Stayed in March 2025