Reviews of DoubleTree by Hilton Durango 4 stars
501 Camino Del Rio, Durango, CO 81301, United States

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Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewLocation
Old decor. Tough steaks.
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewRestaurants were very good with good service and great staff . Our room was by the river. It was within walking distance of downtown Durango.
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in July 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewWe loved the Hotel’s beer garden located next to Animas River away from down town traffic …
Hi Thomas, Thank you for your perfect "10" review of the hotel and Beer Garden. It is such a great location to just sit and relax. We hope to see you again.
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewEverything is in walking distance, I have stayed here for several years when working in the area.
Hi, Thank you so much for the great review. We look forward to welcoming you back for your next stay.
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewThe location was perfect. It’s right next to the downtown, river trail and super markets
It was dated and some aspects of the hotel really needed some work. The door on our fourth story room didn’t have a safety latch and was completely broken which was unnerving with three small children.
Hi Amanda, thank you for your review. I am so sorry about the latch but thank you for alerting us here. as we have fixed this.
Reviewed: 15 July 2025 · Stayed in June 2025
Verified reviewThe room was very clean and bed comfortable.
Hi Lisa, we are glad you loved the hotel's location and the amazing beds. We look forward to welcoming you back for a longer stay next time.
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewVery good dinning selection
Very satisfying
Hi, I am so pleased that you loved the food and the hotel. We look forward to welcoming you back.
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewConvenient walk to downtown. On the river.
Parking fee of $14/day Passive/aggressive staff member at check in
HI Gail, I am so sorry you were displeased with the parking fee. While explaining the fee, I am sorry if we came across as passive aggressive. That was not the intention.
Reviewed: 3 July 2025 · Stayed in April 2025
Verified reviewA charge for parking
Hi Nancy, thank you for your review.
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 8 June 2025 · Stayed in June 2025
Verified reviewBreakfast was delicious, but should have been included
Parking for $14 a day Should be included
Hi, Thank you so much for the 10 review! We are so happy you enjoyed your breakfast. We look forward to welcoming you back in the future. Kristin
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewLocation on the river was fantastic Beds very comfortable and pillows too
The breakfast included part was a bit confusing when you had to pay extra
Hi, Neil! We apologize for any confusion with breakfast. We're happy to hear that you had a comfortable night's sleep, and hope to welcome you back in the future.
Reviewed: 27 May 2025 · Stayed in April 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 21 May 2025 · Stayed in April 2025
Verified review