Reviews of Wyndham Independence 4 stars
6200 Quarry Lane, Independence, OH 44131, United States
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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewThe staff was nice
Appeared to be renovated poorly. No shower curtain in room. Beds not comfortable. Furniture was old and all marked up. Old crusty food and crumbs on floor underneath furniture.
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in July 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewClean
Couldn't play my music neighbors complaining and it wasn't even loud
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewConvient
Rude staff and I still haven't gotten my deposit back
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewLoved the location for our little getaway! The staff was very friendly and made us feel at home!
The "restaurant" and our bathroom lights barely worked.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewBeds were comfortable and shower was phenomenal.
Seen 2 dead roaches in the hallway near pool. Customer service in the evening was to be desired.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewGreat location. Nice lobby. Lots of parking. Pool seemed nice. Breakfast and supper buffet were available for a price.
Dirty carpet and floors in room. Elevator floors were filthy. NO trash pickup or new towels ever, despite management promises. Only one checkin person available at busy times. Little coffee for in room machine. Phone light stayed on for hours.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewProperty was clean and in a quiet location
Some of the furniture was worn and needs replacing
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewAbsolutely nothing.
The rooms weren’t cleaned, the linen had dog hair on them the air conditioning was dusty with old air freshener sticks on the side. I took pictures . The receptionist was rude checking us in she started complaining complaining that she has been at work since three without a break as soon as we got to the desk she walked away while on her personal phone saying she had to take a break.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThe room was clean, and the beds were comfortable. The staff were wonderful! Ms Lysa and Ms Takia were especially nice. My husband was in Cleveland Clinic, and they both asked me about him whenever they saw me. Everything was fantastic!
Nothing
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewNothing! Will never book with them again!
Was never even allowed to check in tasted awful by customer service. Not helpful at all. Tons of attitude.
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe room and location were fine.
Check in took over 2 hours. Also sign in lobby stating $100 deposit. Sign does not state that its $100 deposit per night other guests brought this up as well. Also one guest got keys to an already occupied room.
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewWhen we arrived there was only one lady at the front desk helping a line that wrapped around the lobby. She was great and helped everyone as fast as she could but because there was a concert people were flooding in. I think she deserves a raise and management needs some type of write up for the lack of preparation on their part.