If you come when there is a big event, expect higher prices (same for all of South Lake Tahoe)

Cozy location close to lots of things to do

Stayed in July 2025

Location was in a sketchy area.

New and modern!

Stayed in June 2025

Fantastic place to rest and relax. We only stayed one night but we plan on going back for longer to take a reset week.

Stayed in April 2025

Pretty loud if you are below the restaurant. Outdoor tub privacy screen was broken.

Perfect location. Everything you would want to do in the area is walking distance. Ability to rent bikes. The bed is very comfortable. Outdoor bathtub. Complimentary reusable water bottles and champagne.

Stayed in May 2025

One size fits all for the bike. No coffee in the room. The location is not directly on the lake.

Beautiful small hotel with high quality amenities. Excellent bedding.

Stayed in May 2025

best experience in facilities and designs frette towls and ropes dyson slippers(thank you) the swirling flame heater and the wind way for steam to escape in shower i guess you have everything just missing a japan toilet seat

Stayed in April 2025

No

Everything is great

Stayed in November 2024

room had a blue tooth speaker, neither of us could connect and no directions for use. Coffee in a chemix is not the best for 2 people, doesn't stay hot, messy etc and no creamer. No iron or steamer in room, had to ask and first steamer didn't work. Bathrooms are really dark for make up application etc.

location was great, staff are super friendly and helpful.

Stayed in September 2024

I wish there was complimentary breakfast. We could not figure out the fireplaces at all. The tv was not easy to navigate either.

Beautiful. Modern. Asthetically pleasing

Stayed in August 2024

I think the early check in fee is unusual for this standard of property

Everything

Stayed in July 2024

It was really beautiful.

Stayed in June 2024

Our TV had a weird static noise if the volume was turned up. I wished there was extra sugar/creamer/tea in the rooms. The "lobby room" closes at 8pm, which is where this setup is. Only that area could be more convenient, which was fine because I just grabbed extras as I passed by.

The facilities were great, staff was very friendly and helpful. The space was well thought out even for a small room. I loved the kitchenette and awesome bathroom. Price was just right. Loved the free laundry room.

Stayed in June 2024

Wish they had 2 bedrooms

I really loved this place. The guy at the front desk was amazing. He was so knowledgeable and friendly.

Stayed in April 2024

Stunning property and wonderful staff, really exceeded our expectations.

Stayed in May 2024

Some amenities were non-working. Had to ask the staff to turn temperature down in gym from 83 degrees to something appropriate in the 70s. Blind in bedroom was nonworking, had to ask staff to repair. Privacy blind in living room broke as well and had to be repaired. Complimentary housekeeping does not clean your room. Rather just a refresh with new towels and bed making. No new sheets or cleaning of restrooms or kitchen or floors. Last day of our stay the staff forgot to tell housekeeping to clean our room. Also we got locked out of our room in our last day because the system checked us out. Also the jacuzzi was not working on multiple occasions. The spa temperature was working intermittently according to staff. Also the onsite restaurant didn't cook our venison at the correct temp and gnocchi was raw and the dish had to be sent back. Family was already done eating by the time the dish was ready and we asked staff to comp the dish and we were given a couple of drinks for free to make up for it. That was helpful but we didn't want to patron the restaurant again. Underneath the couch bed, there were old gummy candies from a previous resident. Also the indoor bathtub jets were filthy from old mold. Just some disappointing experiences, but hopefully they can be addressed. We hope to stay at the property again.

Overall customer service was good. Quality and value of stay was good as well.

Stayed in March 2024

My wife and I stayed at Desolation hotel for 2 weeks. From the warm welcome on arrival to the wonderful facilities this boutique hotel is perfect. It is conveniently situated a 5 or so minute walk from the main ski gondola at Heavenly and a very short walking distance to the village and lake. There is lots of parking for guests and we used it as a base to ski Kirkwood, Northstar and Palisades. After a day skiing the pool, hot tub fire pits and private sauna were wonderful. Our room had a very boutique high end 5 star feel and facilities like the gym are nicely equipped with Peleton bikes. The in house restaurant Maggies is the best restaurant we visited in 3 weeks in California. We will definitely be back ! Sent from my iPhone

Stayed in March 2024

Nothing! Desolation Hotel and their staff are awesome! We arrived late at night due to our flights being delayed, but despite reception being closed, the hotel kept in touch with us and made sure we could access our room without and problems. The service was exceptional.

The Desolation Hotel is sublime! It lived up my expectations after a lot of research on the best places to stay in Lake Tahoe and based on all the expert reviews that I had read in advance. Amazing attention to detail across all aspects of the property and the wonderful friendly staff made this a great place to stay. The room aesthetics are fantastic, Maggie’s restaurant is top notch for either a delicious cocktail or a sumptuous meal, and the pool and spa area with the fire pits and the chill vibes were the perfect spot to relax after a day on the slopes. My wife I travelled from Australia to ski in Tahoe. We have travelled all around the world. So glad we chose to stay at Desolation Hotel!

Stayed in February 2024

Should have stayed longer

The location of the property is fairly central with the strip/casinos nearby. The rooms have nice finishes with the balcony tub being a nice touch. Maggie’s restaurant for brunch is a must, you can’t go wrong with anything on the menu. We look forward to coming back.

Stayed in March 2024

The staff was great and everything was in walking distance very clean and modern

Stayed in February 2024

That the heat is with an A/C but the heated bathroom floors and fireplace were a veey nice touch

The location, the amenities and the big balcony

Stayed in February 2024

Not enough closet space

Everything!

Stayed in February 2024

the shower head pressure could be better.

the outside bath tub w/ heater was wonderful.

Stayed in February 2024

Everything in this place is perfect! The rooms are super comfortable, great location, staff, amenities! We loved it and will absolutely come back!!! Complete kitchenete, top electrodomestics! Great place

Stayed in January 2024

I wish the tv channels included ESPN so we could watch the college football games and not have to go to a restaurant to watch them as the playoffs were taking place . And also whatever happens try not to stay in room A31 as it’s next to the restroom used by the restaurant Maggie’s and it can be quite noisy

The location is great, the room is just stunning, the staff especially Ellen from front desk is great. She gave us the best recommendations of what to do in Lake Tahoe. We used the gym as well which was great!

Stayed in January 2024