7,9

Commentaires sur l'établissement Holiday Inn Express Philadelphia Penn's Landing by IHG 3 étoiles

100 North Columbus Boulevard, Philadelphie, PA 19106, États-Unis

  • Michel

    Commentaire envoyé le 30 août 2025 · Séjour effectué en Août 2025

    Commentaire authentique

    Bruyant.

    Réponse de l'établissement :

    Thank you for taking a moment to share your experience. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us! We appreciate your feedback immensely and we will take your comments under consideration as we continually work to improve our guest experience. Thank you for your review, and we look forward to welcoming you back in the future!

    Thank you for taking a moment to share your experience. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us! We appreciate your feedback immensely and we will take your comments unde… Voir plus

    Holiday Inn Express Philadelphia Penn's Landing by IHG
    30 août 2025
  • Anonyme

    Commentaire envoyé le 28 août 2025 · Séjour effectué en Août 2025

    Commentaire authentique

    Le prix

    l hotel est trop bruyant car il est entouré de autoroute

    Réponse de l'établissement :

    Thank you for your feedback. We’re glad to hear you found our pricing to be a positive aspect of your stay — we always strive to provide great value for our guests. We’re sorry to hear that noise from the surrounding highways affected your experience. Your comfort is very important to us, and we understand how important a quiet environment is for a restful stay. While our central location offers convenience, we are exploring options to minimize noise impact for our guests. We truly appreciate your input and hope to have the opportunity to welcome you back for a more comfortable stay in the future. Warm regards,

    Thank you for your feedback. We’re glad to hear you found our pricing to be a positive aspect of your stay — we always strive to provide great value for our guests. We’re sorry to hear that noise from the surrounding highways affected yo… Voir plus

    Holiday Inn Express Philadelphia Penn's Landing by IHG
    28 août 2025
  • Nadine

    Commentaire envoyé le 26 août 2025 · Séjour effectué en Août 2025

    Commentaire authentique

    Personnel à l'ecoute

    Les chambres ne sont pas faites tous les jours. Hotel en travaux

    Réponse de l'établissement :

    We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your stay with us! Your kind acknowledgment of the service of our associates is very much appreciated. We certainly make every effort to deliver the highest standard of customer service to all our guests, and it is always encouraging to receive such compliments and comments. Thank you for your review, and we look forward to welcoming you back in the future!

    We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your stay with us! Your kind acknowledgment of the service of our associates is very much appreciated. We certainly make every effort to deliver the … Voir plus

    Holiday Inn Express Philadelphia Penn's Landing by IHG
    27 août 2025
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  • Emilie

    Commentaire envoyé le 25 août 2025 · Séjour effectué en Août 2025

    Commentaire authentique

    La literie parfaite et la vue.

    Le ménage n'était pas fait. Les menuiseries d'un autre âge rendant l'espace hyper bruyant. Le petit déjeuner très moyen.

    Réponse de l'établissement :

    Thank you for the great feedback you have provided. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us! We really appreciate the constructive criticism, and will constantly work towards meeting that expectation that we proudly set amongst all our guests. Thank you again for your review, and we look forward to welcoming you back in the future!

    Thank you for the great feedback you have provided. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us! We really appreciate the constructive criticism, and will constantly work tow… Voir plus

    Holiday Inn Express Philadelphia Penn's Landing by IHG
    27 août 2025
  • Sabrina

    Commentaire envoyé le 20 août 2025 · Séjour effectué en Août 2025

    Commentaire authentique

    L’emplacement, l’écoute du personnel de nuit, la chambre

    Le bruit , les travaux , le petit déjeuner , le prix du parking

    Réponse de l'établissement :

    Thank you for taking the time to review our hotel. We really appreciate all of your feedback. We couldn't agree with you more that having a good location is essential - thanks for noticing! We look forward to welcoming you back in the future!

    Thank you for taking the time to review our hotel. We really appreciate all of your feedback. We couldn't agree with you more that having a good location is essential - thanks for noticing! We look forward to welcoming you back in the f… Voir plus

    Holiday Inn Express Philadelphia Penn's Landing by IHG
    20 août 2025
  • Jamet

    Commentaire envoyé le 19 août 2025 · Séjour effectué en Août 2025

    Commentaire authentique

    hôtel en travaux au rdc mais pas de gros impact. Petit déjeuner peu varié, peu de fruits, beaucoup de produits sucrés. Le gros point noir est la proximité de notre chambre avec la voie rapide et l'isolation phonique qui est très médiocre : simple vitrage. Nous avons très mal dormi du fait des bruits de circulation toute la nuit, nous avions l'impression d'être à côté.

    la très mauvaise isolation phonique due aux simple vitrage des fenêtres. C'est inadmissible surtout à proximité dune voie rapide

    Réponse de l'établissement :

    Thank you so much for taking the time to write such an informative review. I am sorry for the noise problem that you experienced. This is definitely not the experience we want our guests to have, as you should always have a great night’s sleep when staying with us! Unfortunately, it is the price we pay for being located downtown. On your next stay, we can offer you a room that is located on the back side of the hotel, farthest away from the street. Please know that we do try to consistently deliver a superior guest experience. Should you ever find yourself back in town, please give us a chance to show you that our product and service can live up to your expectations.

    Thank you so much for taking the time to write such an informative review. I am sorry for the noise problem that you experienced. This is definitely not the experience we want our guests to have, as you should always have a great night’s sl… Voir plus

    Holiday Inn Express Philadelphia Penn's Landing by IHG
    20 août 2025
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  • Lamarbien

    Commentaire envoyé le 15 août 2025 · Séjour effectué en Août 2025

    Commentaire authentique

    Le petit déjeuner copieux, il était possible d'emporter de la nourriture en chambre dans des barquettes prévues à cet effet. la possibilité de se servir des boissons chaudes gratuites à tout moment de la journée à l'accueil. Lits confortables. Les produits de toilette de bonne qualité (Dove)

    Emplacement face à Colombus boulevard avec des fenêtres en simple vitrage et du coup beaucoup de bruits dû à la circulation. Climatisation trop bruyante. Chambre globalement propre mais gros bémol : de la moisissure sur le pommeau de douche (dommage ça aurait pu s'enlever avec du vinaigre blanc ). Pas trop de commerce de bouche à proximité. L'hôtel était en travaux lors de notre séjour (accueil et étages inférieurs)

    Réponse de l'établissement :

    Thank you for taking the time to share your honest feedback. This level of detail is important for us so we know exactly how we can improve for future experiences. While we are delighted to have welcomed you as our guest, we are saddened to hear that we fell short in delivering the amazing experience guests have come to expect. We really appreciate the constructive criticism, and will constantly work towards meeting that expectation that we proudly set amongst all our guests. On a more positive note, we are glad to know that you enjoyed other aspects of your stay. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you during your next visit.

    Thank you for taking the time to share your honest feedback. This level of detail is important for us so we know exactly how we can improve for future experiences. While we are delighted to have welcomed you as our guest, we are saddened to… Voir plus

    Holiday Inn Express Philadelphia Penn's Landing by IHG
    16 août 2025
  • Chrystel

    Commentaire envoyé le 7 août 2025 · Séjour effectué en Août 2025

    Commentaire authentique

    La taille de la chambre

    L’établissement était en travaux. Le petit déjeuner se prenait devant le réception, avec des bâches comme vue. Le parking n’est pas donné. 35$ la nuit ! Le 1er petit déjeuner : un peu léger en terme d’offre. Pas de fruits ni de yaourt. Quand j’ai demandé, on m’a dit qu’il faudrait attendre le lendemain, car tout était parti dans le week-end. Étrange gestion des stocks.

    Réponse de l'établissement :

    First and foremost, please accept my sincerest apologies for the unsatisfactory experience you had during your time with us. We are disheartened to hear that we fell short in so many areas throughout your visit and that your experience did not match your expectations. We appreciate your feedback immensely and I can assure you that we will do everything in our control to rectify your concerns from this recent visit. I never like hearing that our guests won’t be back, and I hope you will give us another opportunity to gain your trust and show you the outstanding service we normally provide.

    First and foremost, please accept my sincerest apologies for the unsatisfactory experience you had during your time with us. We are disheartened to hear that we fell short in so many areas throughout your visit and that your experience did … Voir plus

    Holiday Inn Express Philadelphia Penn's Landing by IHG
    12 août 2025
  • Jean-christophe

    Commentaire envoyé le 3 août 2025 · Séjour effectué en Août 2025

    Commentaire authentique
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  • Olivier

    Commentaire envoyé le 1 août 2025 · Séjour effectué en Juillet 2025

    Commentaire authentique

    La situation idéale pour pas mal de visite

    Pas de bouteille d’eau à disposition dans la chambre

    Réponse de l'établissement :

    Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are happy our dedicated team took such good care of you during your stay! We look forward to welcoming you back to our hotel in the not-too-distant future.

    Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are happy our dedicated team took such good care of you during your stay! We look forward to welcoming you back to our hot… Voir plus

    Holiday Inn Express Philadelphia Penn's Landing by IHG
    12 août 2025
  • Valerie

    Commentaire envoyé le 21 juillet 2025 · Séjour effectué en Juillet 2025

    Commentaire authentique

    L emplacement parfait pour visiter le quartier old city et la grandeur de la chambre!

    La proximité du pont avec du bruit toute la nuit, la luminosité pour dormir (rideaux pas occlusif) et le breakfast avec des travaux donc peu de choix et machine à pancakes en panne!

    Réponse de l'établissement :

    Thank you for taking the time to review our hotel. We really appreciate all of your feedback. We couldn't agree with you more that having a good location is essential - thanks for noticing! We look forward to welcoming you back in the future!

    Thank you for taking the time to review our hotel. We really appreciate all of your feedback. We couldn't agree with you more that having a good location is essential - thanks for noticing! We look forward to welcoming you back in the f… Voir plus

    Holiday Inn Express Philadelphia Penn's Landing by IHG
    12 août 2025
  • Pascale

    Commentaire envoyé le 15 juillet 2025 · Séjour effectué en Juillet 2025

    Commentaire authentique

    Le confort des chambres Le petit déjeuner La proximité de la ville

    Peut-être la climatisation un peu trop bruyante

    Réponse de l'établissement :

    Thank you so much for your feedback. We are very happy you stayed with us. Thank you for letting us know about the air conditioning. We appreciate you. We look forward to seeing you soon.

    Holiday Inn Express Philadelphia Penn's Landing by IHG
    15 juillet 2025
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  • Wael

    Commentaire envoyé le 26 juin 2025 · Séjour effectué en Juin 2025

    Commentaire authentique
  • Mariem

    Commentaire envoyé le 26 juin 2025 · Séjour effectué en Juin 2025

    Commentaire authentique

    Tout était correct mais malheureusement il y avait des constructions à l’intérieur de l’hôtel donc on s’est réveillé à 8h avec mes 2 bébés avec les bruits des perceuses et des marteaux. Lorsque on a fait le booking ils n’ont pas mentionné qu’il y avait des constructions.

    Tout était correct mais malheureusement il y avait des constructions à l’intérieur de l’hôtel donc on s’est réveillé à 8h avec mes 2 bébés avec les bruits des perceuses et des marteaux. Lorsque on a fait le booking ils n’ont pas mentionné qu’il y avait des constructions.

    Réponse de l'établissement :

    Dear Mariem, Thank you for taking the time to share your experience. While we're glad to hear that overall things were fine during your stay, we sincerely apologize for the disruption caused by the construction noise. We completely understand how important rest is—especially when traveling with little ones—and we’re truly sorry for the early morning disturbance. We also regret that the construction was not communicated clearly at the time of booking. That’s an important oversight, and we’re working to ensure that all future guests are better informed. We appreciate your understanding as we work to improve the property and hope you’ll consider giving us another chance to provide you with the quiet, comfortable stay you and your family deserve. Warm regards, jeanne stankovitch AGM/Operations Holiday Inn Express Penns Landing 215-627-7900

    Dear Mariem, Thank you for taking the time to share your experience. While we're glad to hear that overall things were fine during your stay, we sincerely apologize for the disruption caused by the construction noise. We completely un… Voir plus

    Holiday Inn Express Philadelphia Penn's Landing by IHG
    27 juin 2025
  • Virginie

    Commentaire envoyé le 22 juin 2025 · Séjour effectué en Juin 2025

    Commentaire authentique

    Tres proche de la old city, vue sur le pont Benjamin Franklin, juste en face de l'hôtel, il y un market tres sympa

    Réponse de l'établissement :

    Thank you for taking the time to review our hotel. We really appreciate all of your feedback. We couldn't agree with you more that having a good location is essential - thanks for noticing! We look forward to welcoming you back in the future!

    Thank you for taking the time to review our hotel. We really appreciate all of your feedback. We couldn't agree with you more that having a good location is essential - thanks for noticing! We look forward to welcoming you back in the f… Voir plus

    Holiday Inn Express Philadelphia Penn's Landing by IHG
    11 août 2025
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  • Essoussi

    Commentaire envoyé le 18 juin 2025 · Séjour effectué en Juin 2025

    Commentaire authentique
  • Simone

    Commentaire envoyé le 9 novembre 2024 · Séjour effectué en Novembre 2024

    Commentaire authentique
  • Laure

    Commentaire envoyé le 17 septembre 2024 · Séjour effectué en Septembre 2024

    Commentaire authentique

    Proche du centre et la propreté

    Isolation des fenêtres inexistante du coup trop de fois réveillés dans la nuit

    Réponse de l'établissement :

    Thank you for your 7 star review! We appreciate your feedback and are glad to hear you had a mostly positive experience. We apologize for the disruption, we hope to see you again soon and make it up to you!

    Holiday Inn Express Philadelphia Penn's Landing by IHG
    21 septembre 2024
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  • Pascal

    Commentaire envoyé le 8 septembre 2024 · Séjour effectué en Septembre 2024

    Commentaire authentique

    L'emplacement est vraiment très bien car à 5 minutes à pied de Old city. Personnel très sympathique et serviable.

    La voie express mais difficile de la retirer.

    Réponse de l'établissement :

    We truly appreciate your fantastic 9 star review! It’s wonderful to hear that you had such a positive experience with us. Your insights help us continue to improve and provide top-notch service. We can’t wait to welcome you back for another memorable stay! Thank you again!

    We truly appreciate your fantastic 9 star review! It’s wonderful to hear that you had such a positive experience with us. Your insights help us continue to improve and provide top-notch service. We can’t wait to welcome you back for another… Voir plus

    Holiday Inn Express Philadelphia Penn's Landing by IHG
    23 septembre 2024
  • Tibo

    Commentaire envoyé le 12 août 2024 · Séjour effectué en Août 2024

    Commentaire authentique

    Proche du centre.

    Prix du parking. Isolation mediocre. L impression de dormir au milieu de l'autoroute qui jouxte l établissement

    Réponse de l'établissement :

    Thank you for taking the time to share your experience and for rating us 8/10. We’re glad you found our location convenient and appreciated being near the center. We apologize for any discomfort you experienced due to the noise and parking costs. Your feedback regarding the insulation and parking is important to us, and we’ll look into ways we can improve in these areas. We hope to have the opportunity to welcome you back and provide an even better experience. Best regards, Kyle L

    Thank you for taking the time to share your experience and for rating us 8/10. We’re glad you found our location convenient and appreciated being near the center. We apologize for any discomfort you experienced due to the noise and par… Voir plus

    Holiday Inn Express Philadelphia Penn's Landing by IHG
    12 août 2024
  • Béatrice

    Commentaire envoyé le 11 août 2024 · Séjour effectué en Août 2024

    Commentaire authentique

    Bon emplacement. Très pratique.

    Impossible d'ouvrir les fenêtres. Aération que par la climatisation qui est mise très forte. Bruit de l'extérieur.

    Réponse de l'établissement :

    Thank you for your review and for rating us 9/10. We're delighted that you found our location convenient. I apologize for the noise issues and the difficulties you experienced with the air conditioning. Your comfort is important to us, and we'll take your feedback into account as we work on improvements. We hope to welcome you back for an even more comfortable stay in the future. Best regards, Kyle L

    Thank you for your review and for rating us 9/10. We're delighted that you found our location convenient. I apologize for the noise issues and the difficulties you experienced with the air conditioning. Your comfort is important to… Voir plus

    Holiday Inn Express Philadelphia Penn's Landing by IHG
    12 août 2024
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  • Jean-charles

    Commentaire envoyé le 13 juillet 2024 · Séjour effectué en Juillet 2024

    Commentaire authentique

    Emplacement Qualité des lits Très belle vue depuis la chambre Amabilité du personnel

    Chambre mal insonorisée notamment les fenêtres. Climatisation bruyante

    Réponse de l'établissement :

    Good day Jean, Thank you for sharing your feedback with us. We appreciate your positive comments about the location, the quality of the beds, the nice view from your room, and the friendliness of our staff. We apologize for the inconvenience caused by the soundproofing of the room and the noisy air conditioning. We take your feedback seriously and will look into ways to improve the comfort of our guests. If there is anything else you would like to discuss or any further feedback you would like to provide, please feel free to reach out to us. We hope to welcome you back again in the future and provide you with an even better experience.

    Good day Jean, Thank you for sharing your feedback with us. We appreciate your positive comments about the location, the quality of the beds, the nice view from your room, and the friendliness of our staff. We apologize for the inconvenienc… Voir plus

    Holiday Inn Express Philadelphia Penn's Landing by IHG
    13 juillet 2024
  • Aboubakari

    Commentaire envoyé le 21 novembre 2023 · Séjour effectué en Novembre 2023

    Commentaire authentique

    Petit déjeuner. La chambre est aussi très bien. En revanche, trop de bruits de voiture toute la nuit donc pas idéale pour se reposer.

    L'hôtel a refusé de me délivrer une facture parce que j'ai fait la réservation via Booking. Et à ce jour, je n'ai malheureusement toujours pas reçu ma facture de séjour à fournir à mon employeur.

    Réponse de l'établissement :

    Thank you for your feedback!

    Holiday Inn Express Philadelphia Penn's Landing by IHG
    21 novembre 2023
  • Michel

    Commentaire envoyé le 7 octobre 2023 · Séjour effectué en Septembre 2023

    Commentaire authentique
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  • Jean-luc

    Commentaire envoyé le 23 septembre 2023 · Séjour effectué en Septembre 2023

    Commentaire authentique

    La situation géographique est excellente pour visiter Philadelphie

    Aucune insonorisation phonique extérieure, il a été impossible de dormir dans la nuit du samedi au dimanche avec le bruit des voitures et des autoradios

    Réponse de l'établissement :

    Thank you for your feedback!

    Holiday Inn Express Philadelphia Penn's Landing by IHG
    23 septembre 2023
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