Reviews of Motel 6-Tucson, AZ-Downtown 3 stars
1010 South Freeway, Tucson, AZ 85745, United States
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Reviewed: 3 September 2025 · Stayed in June 2025
Verified reviewReviewed: 3 September 2025 · Stayed in June 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewOriginally I thought it sounded like a good deal, I was wrong!
The price was different than what it was supposed to be. I was charged $20 because I cleaned some urine from my dog with two towels. I guess I should have left it. When I first registered and got to my room housekeeping informed me the room wasn't finished but she would be back shortly to finish. I agreed although it was an hour past the 3:00 check in time. In the room there were no towels and the tub was dirty. There was still a ring in the tub. Then it took housekeeping a couple hours to get back to my room, only after I attempted to call the front desk on the room's phone which wasn't working. I finally used my cell. I told them the problem and they said someone would be there shortly.....when she came she brought one set of towels, I reserved a room with two beds for TWO people and she said she didn't have time to clean the tub. Needless to say we use the tub/shower and only used two of the towels to clean the urine from my dog (Pet friendly...?) I didn't know I was being charged for the two towels until I checked my acct the following day when I called them questioning the $20 deducted from my deposit. On top of everything else the people next door to us were dealing drugs having traffic all night knocking on the door and we could hear their convos each time another "customer" came. I didn't feel safe in my room let alone walk my dog at night. The location was horrible. Right next the freeway which made an excellent place for prostitutes, pimps, and drug dealers. Next door there's a empty lot. Scary The restaurant, the Kettle, something wasn't much better. I had a waffle, eggs, and bacon to go. There was no butter for the waffle, the eggs were burned, and the bacon was EXTRA crispy. I couldn't eat any of it. Waffle House was across the street. I should've gone there. In closing, this the worse experience I've had at a motel in Tuscon, AZ Reserve at ur own risk!
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe location was great
Not having to walk up stairs
Dear Guest, Thank you for your feedback regarding the stairs and the hotel's location. We're glad to hear you enjoyed the convenience of our area. We appreciate your insights, as they help us improve overall guest experience. Your comments will be shared with management for future consideration. We hope you enjoyed your stay overall and look forward to welcoming you back in the future.
Dear Guest, Thank you for your feedback regarding the stairs and the hotel's location. We're glad to hear you enjoyed the convenience of our area. We appreciate your insights, as they help us improve overall guest experience. Your … Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewAvailability
Staff was rude. I am Native American
Hello Juan, Thank you for sharing your feedback regarding your experience with our staff. We strive to create a welcoming environment for all our guests and appreciate your insights. We take guest concerns seriously and will share your comments with management for their awareness. It's important to us that every guest feels respected and valued during their stay. Your feedback helps us improve our service in the future.
Hello Juan, Thank you for sharing your feedback regarding your experience with our staff. We strive to create a welcoming environment for all our guests and appreciate your insights. We take guest concerns seriously and will share your com… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe response time when the handle came off the tub faucet was fast and friendly.
The door needed insulation trim around it. You could see daylight around the lower half.
Hello Greg, Thank you for your feedback. We're glad to hear that you experienced prompt and friendly service regarding the tub faucet. Your observation about the door insulation has been noted, and we appreciate you bringing it to our attention. We continuously strive to improve our facilities and guest experience. Thank you for sharing your thoughts.
Hello Greg, Thank you for your feedback. We're glad to hear that you experienced prompt and friendly service regarding the tub faucet. Your observation about the door insulation has been noted, and we appreciate you bringing it to our … Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewLocation
Staff not really friendly, but the gentleman that was there when I checked out was friendly he said good morning with a smile. But the 2 girls nothing of sort really bad customer service. Not a smile or hi nothing.
Hello Victor, Thank you for sharing your feedback regarding your recent stay. It's encouraging to hear that you had a positive interaction with the gentleman during checkout. We appreciate your insights about the service you experienced, as we're always looking to improve our guest interactions. Your comments about location are also valuable, and we hope it contributed positively to your visit. We hope you’ll consider us again for your next trip.
Hello Victor, Thank you for sharing your feedback regarding your recent stay. It's encouraging to hear that you had a positive interaction with the gentleman during checkout. We appreciate your insights about the service you experien… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewTammi is a delight to talk with she has a smile that brightens up your day, please thank her for me. We talked about my brother who is in a nursing home. She’s good people
Hello Robert, Thank you for your kind words about Tammi. We're thrilled to hear that her positive attitude made a lasting impression on you and that you had a meaningful conversation. Our team strives to create warm and genuine connections with our guests, and it's wonderful to know that Tammi exemplified this. Your feedback will surely be shared with her, and we appreciate you taking the time to highlight her efforts.
Hello Robert, Thank you for your kind words about Tammi. We're thrilled to hear that her positive attitude made a lasting impression on you and that you had a meaningful conversation. Our team strives to create warm and genuine connect… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewVery good people and they were very nice to me.
Dear Guest, We're pleased to hear that our staff made a positive impression during your stay! Providing excellent customer service is a top priority for us, and we appreciate your kind words. Thank you for sharing your experience, and we hope to welcome you back in the future for another enjoyable visit.
Dear Guest, We're pleased to hear that our staff made a positive impression during your stay! Providing excellent customer service is a top priority for us, and we appreciate your kind words. Thank you for sharing your experience, an… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewNothing
Leaking, dripping water onto floor, counter, Extreme asthma attack inducing smoke smell. HAD TO LEAVE AFTER 5 MINUTES IN ROOM. REFUND REFUSED!!!!!!!
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewI believe it’s your night manager tammi She is such a wonderful lady. We had a very good conversation this morning and it was very uplifting to have someone to talk to.
Hello Robert, Thank you for sharing your positive experience with Tammi! We're delighted to hear that her friendly demeanor made your stay more enjoyable. Conversations with our team members can truly brighten the day, and it's wonderful to know Tammi left a lasting impression. We appreciate your feedback and hope to welcome you back in the future for another uplifting stay.
Hello Robert, Thank you for sharing your positive experience with Tammi! We're delighted to hear that her friendly demeanor made your stay more enjoyable. Conversations with our team members can truly brighten the day, and it's w… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewGaps in the door allowed heat and bugs into my room
Hello David, Thank you for sharing your feedback regarding your recent stay. We take comments like yours seriously and will ensure they are communicated to the appropriate team for review. Your comfort is important to us, and we appreciate your insights in helping us enhance our guest experience. We hope you consider staying with us again in the future.
Hello David, Thank you for sharing your feedback regarding your recent stay. We take comments like yours seriously and will ensure they are communicated to the appropriate team for review. Your comfort is important to us, and we appreciate… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewThe gentleman at the front desk was kind I am partially disabled so he was able to accommodate me with a room close to parking and downstairs he was kind and helpful
Dear Guest, Thank you for sharing your positive experience with our front desk staff. We're glad to hear that their assistance made your stay more comfortable. Our team is committed to providing excellent service, especially for guests with special needs. We appreciate your feedback and hope to welcome you back in the future for another enjoyable stay.
Dear Guest, Thank you for sharing your positive experience with our front desk staff. We're glad to hear that their assistance made your stay more comfortable. Our team is committed to providing excellent service, especially for guests… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewLocation
There was a microwave in the picture when I rented it and they said they did not provide any microwave. They need to update the pictures of the room.
Hello Lamas, Thank you for sharing your feedback regarding the amenities and the discrepancies in the room pictures. We appreciate your suggestion about updating the visuals, as we always aim to provide accurate representations of our offerings. Your insights help enhance the guest experience. We hope to welcome you back in the future so you can experience all that our location has to offer.
Hello Lamas, Thank you for sharing your feedback regarding the amenities and the discrepancies in the room pictures. We appreciate your suggestion about updating the visuals, as we always aim to provide accurate representations of our offe… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewCleaness a
Hello Avila, Thank you for sharing your feedback regarding cleanliness. We take such comments seriously as they help us identify areas for improvement. Your observations have been shared with our housekeeping team, as maintaining high standards of cleanliness is essential to our guests' experiences. We appreciate your input and hope you will consider giving us another chance in the future.
Hello Avila, Thank you for sharing your feedback regarding cleanliness. We take such comments seriously as they help us identify areas for improvement. Your observations have been shared with our housekeeping team, as maintaining high st… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewIt's very good
Hello Mark, Thank you for your positive feedback! We're glad to hear that you enjoyed your stay. Your experience is important to us, and we appreciate you taking the time to share your thoughts. We hope to welcome you back in the future for another enjoyable visit. Safe travels!
Hello Mark, Thank you for your positive feedback! We're glad to hear that you enjoyed your stay. Your experience is important to us, and we appreciate you taking the time to share your thoughts. We hope to welcome you back in the fut… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified review