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  5. Reviews of Comfort Inn & Suites Pottstown Eastern Gateway

Reviews of Comfort Inn & Suites Pottstown Eastern Gateway This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1600 Industrial Hwy, Pottstown, PA 19464-3268, United States

#2 of 3 hotels in Pottstown

Guests' Choice

Review Score

Based on 459 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.5

  • Location

    7.9

  • Facilities

    7.2

  • Staff

    8.1

  • Value for money

    7.4

  • Free Wifi

    8.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: July 25, 2025

    8.0
    Nice place to stay
    • Leisure trip
    • Couple
    • Efficiency King Room with Dishwasher - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It was in a good location

    Clean

    Stayed in May 2025

  • Reviewed: July 11, 2025

    8.0
    A nice stay not too far from where I needed to be.
    • Leisure trip
    • Family with young children
    • King Suite - Non Smoking
    • Stayed 4 nights

    EV chargers were blocked by gas cars. Paying for them was confusing. Elevators were too small and uncomfortable.

    Breakfast was good. The swimming pool was clean and in good condition.

    Stayed in July 2025

  • Reviewed: June 23, 2025

    8.0
    Great place to stay and really good value
    • Leisure trip
    • Group
    • Efficiency Family Suite with Two Queen Beds and Living room - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was pretty clean for the most part! However linen and overall cleaning can be improved.

    Conveniently located near stores and highways! Staff are super nice and helpful, especially the front desk. Included breakfast is consistently good and refilled promptly. Can’t complain on that!

    Stayed in June 2025

  • Reviewed: June 17, 2025

    8.0
    Very nice staff and we would stay again if we were in Pottstown again
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No restaurant within walking distance

    Easy to access ,clean and good hot breakfast

    Stayed in June 2025

  • Reviewed: June 12, 2025

    6.0
    convenient for a short stay
    • Leisure trip
    • Couple
    • Quadruple Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights

    the rooms and hallways need to be painted, the ac doesn't work at night

    the breakfast was ok, more choices would be nice

    Stayed in June 2025

  • Reviewed: June 9, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Suite - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The initial room had a musty smell, but I was provided another room right away.

    Easy check in and out.

    Stayed in June 2025

  • Reviewed: May 30, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Efficiency Family Suite with Two Queen Beds and Living room - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room had housekeeping and a faulty HVAC system in the bedroom.

    Location

    Stayed in May 2025

  • Reviewed: May 25, 2025

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Suite - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    While the fitness room had several different things it was missing 40s,45s,50s dumbbells

    The bed was super comfortable. Perhaps one of most comfortable I’ve spelt on in awhile.

    Stayed in May 2025

  • Reviewed: May 22, 2025

    7.0
    Met our needs- friendly staff
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The first night, there were dogs on the floor below us that kept barking. This hotel allows pets, so I get that, but we could hear them very well through the floor. There was also a group of people down the hall who were pretty loud off and on Saturday late night, including a small child. The mattress had a big dip on the one side.

    It was close to our destination and to local restaurants; hot breakfast; fitness center; staff were very nice and welcoming; clean; could not hear noises through the walls from the rooms next to us; good selection of channels on the TV; didn't use the pool but it was a nice option

    Stayed in May 2025

  • Reviewed: April 17, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room is clean and nice

    Stayed in April 2025

  • Reviewed: March 22, 2025

    8.0
    Stay was geat just a few dislikes.
    • Family with young children
    • Quadruple Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room had an old coffee cup next to the tv. Could have been housekeeping, but there was an empty bottle of a sports drink under the skirt of bed. The shower didn’t drain properly it leaves a large puddle of water right before the drain. Only 1 washer and 1 dryer work for the guest. Upon checking out staff accused us of vaping in the room.

    Very Nice place and breakfast was great here.

    Stayed in March 2025

  • Reviewed: February 17, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • King Suite - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The juices were water down.

    The breakfast was hot and tasty. The location was good. The staff was friendly

    Stayed in February 2025

  • Reviewed: November 30, 2024

    7.0
    Good
    • Couple
    • King Room - Shower Only
    • Stayed 1 night
    • Submitted from a mobile device

    Just your bare minimum Hotel..nothing fancy...Indian owned with their presence being known.

    I would rate this as 2.5 stars

    Stayed in November 2024

  • Reviewed: November 21, 2024

    7.0
    It was perfect for our needs.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The water pressure in the shower was not the best.

    It was close to the venues we were attending.

    Stayed in November 2024

  • Reviewed: November 5, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Room - Shower Only
    • Stayed 3 nights
    • Submitted from a mobile device

    I had a great stay, all the staff are very friendly and very helpful , very good value for money , and it not to far from everything, thank you guys for a great stay , breakfast is very good in the morning

    Stayed in November 2024

  • Reviewed: November 3, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room with Kitchen
    • Stayed 3 nights
    • Submitted from a mobile device

    Dont have good management Not that clean The washing room was always wet because flooding the drainage Gove us the wrong time for breakfast for the first day.. second day They remove breakfast before the time end because they have other things to do

    Its not a plus BW .. very normal

    Stayed in October 2024

  • Reviewed: October 18, 2024

    6.0
    Pleasant
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The Breakfast ,could be better The juice machine wasnt working . .

    The room was ok

    Stayed in October 2024

  • Reviewed: October 17, 2024

    6.0
    Good, I'd stay again
    • Leisure trip
    • Solo traveler
    • King Room - Shower Only
    • Stayed 1 night

    The waffle mix drained from the container slowly, the toilet flush was weak for eco reasons, water pressure from shower was somewhat weak but from the sink was way too strong, and the water got warm but not hot. One elevator was offline. Some guests were obnoxious and/or loitering outside, but generally not an issue and there were no noise issues at night.

    Breakfast was good, room and facilities were clean, and the room was outfitted very nicely with dishware, dishwasher, microwave, refrigerator, and stove. Staff were nice. The bed was comfortable and the room had two sets of blackout shades over the window if you're sleeping during daylight hours. Everything seemed new and high quality. Plenty of parking.

    Stayed in October 2024

  • Reviewed: October 10, 2024

    7.0
    Fun quick getaway to Pottstown!
    • Leisure trip
    • Couple
    • King Room - Shower Only
    • Stayed 2 nights

    The bed was pretty bad, the mattress was not comfortable for us, it shifted and seemed to fall off the platform on our second night, the bathroom is very small and was not the one pictured when I booked. We were on the first floor so not sure if others have been renovated or not. Also the towels had stains on them, you can tell they had been washed and were clean, just a little worn and stained

    Overall we had a good stay, clean hotel and clean room, attentive staff and the location was close to the main street for things to do and places to eat. Breakfast had good options and the room itself was spacious

    Stayed in October 2024

  • Reviewed: October 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Shower Only
    • Stayed 1 night
    • Submitted from a mobile device

    Convenient

    Stayed in October 2024

  • Reviewed: September 16, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Kitchen
    • Stayed 2 nights
    • Submitted from a mobile device

    Some maintenance going on, one elevator was Blocked off . Ice machine located in front of elevator , made floor very wet

    Accessible too highway , staff was very helpful

    Stayed in September 2024

  • Reviewed: September 16, 2024

    7.0
    nice, pleasant staff
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    elevator was broken

    room was clean, sheets were comfortable

    Stayed in September 2024

  • Reviewed: September 6, 2024

    6.0
    Convenient location - right off the highway.
    • Leisure trip
    • Group
    • Queen Suite with Two Queen Beds and Kitchen
    • Stayed 2 nights

    The chairs in the kitchen area were very LOUD when moved! A rug underneath the table and chairs would greatly cut down the noise when the chairs are pushed in/out. The breakfast definitely needs work! The options were not that great and did not look appetizing at all. The time period for the breakfast may also need to be expanded - it's only 2 hours, from 7am -9pm

    There was a hand mirror which could be taken out of the bathroom for use in better light. There were two air units so AC could be adjusted in either room. Staff was very friendly and helpful - gave complimentary water.

    Stayed in September 2024

  • Reviewed: September 6, 2024

    8.0
    Good place to stay near pottstown
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Our room key didnt work sometimes and had to go down to the front desk to have it reissued

    Location is really close to pottstown lots of parking. Free cold waters

    Stayed in September 2024

Showing 1 - 25

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