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Reviews of Quality Inn Lexington 2 stars

2809 North Lee Highway, Lexington, VA 24450, United States

#15 of 16 hotels in Lexington

Guests' Choice

Review score

Based on 196 hotel reviews

6.1

Score breakdown

  • Cleanliness

    6.7

  • Comfort

    7.0

  • Location

    7.5

  • Facilities

    6.2

  • Staff

    7.7

  • Value for money

    6.9

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 11 August 2025

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Queen Room with Roll-In Shower - Disability Access/Non Smoking/Ground floor/Exterior Corridor
    • Stayed 1 night
    • Submitted via mobile

    Rooms were small, bathroom small and hard beds with sheets that were too small for bed..

    My request for room was honored.

    Stayed in August 2025

  • Reviewed: 31 July 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Construction going on on the first floor underneath us starting at 8 AM.

    Not much

    Stayed in May 2025

  • Reviewed: 25 July 2025

    5.0
    Nice but staff could have been nicer and a locking door would be great
    • Leisure trip
    • Family with young children
    • Quadruple Room with Two Queen Beds - Non Smoking/Exterior Corridor
    • Stayed 2 nights
    • Submitted via mobile

    Door didn't lock told staff they said they didn't have a maintenance person 5 cars in whole parking lot and wouldn't even move use to a room that locks asked housekeeping for towels she rolled her eyes and never brought us any housekeepers was speeding throw the parking lot in their cars right next to pool and play ground oh and AC that actually works that little AC they got only cooled half the room good thing we wasn't there much

    The pool was nice and the rooms were decent fresh paint was nice but smell was strong .the little play ground was also nice

    Stayed in July 2025

  • Reviewed: 11 June 2025

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    The pool is still not open! That's the one thing everyone looks forward to, especially us. It's been one thing after another with it. The housekeepers are great. However, the office staff is iffy... They are remodeling and do not care about you or your children in the process. I think maybe they should just tear the building down and start fresh instead of putting band-aid on things and expecting people to think that they are doing a great remodeling job. Fridges has mold, no phone, tvs don't work, cable in and out...It's ridiculous

    The only thing we really enjoy since we are still here is the low rates.

    Stayed in June 2025

  • Reviewed: 31 May 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Old facilities

    Bed hard but reasonably comfortable

    Stayed in May 2025

  • Reviewed: 29 May 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    We left expensive medicine there. Called after departure and front desk could not have cared less. Not sure she even inquired. Told exactly where it was( refrigerator) she said would get back to us and never another word. Bottom floor was being remolded. Had some construction workers living there. They were nice and quiet though.

    Stayed in May 2025

  • Reviewed: 3 December 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Pet Friendly/Smoking
    • Stayed 1 night

    The bed was not as comfortable, and the pillows were even less comfortable, but I guess I should not expect more for the price. Also, I understood that it had a hot tub and a pool. I probably misread it. Sometimes, people walking on the upper level make noise when they walk.

    Breakfast was good, actually better than I expected.

    Stayed in November 2024

  • Reviewed: 22 September 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The toilet seats were all loose and could cause an accident. The carpets were dirty. The maids could do a little better. I didn't like that the beds weren't made up each day and trash took out. We asked for more towels and they were just sitting at the door when we came back in at 11pm.

    The manager was very nice. The food was ok.

    Stayed in September 2024

  • Reviewed: 18 August 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There were all dead bugs everywhere on the carpet and lot of dust as if uncleaned from sometime. Refrigerator had a broken wine bottle and dirty.

    Stayed in August 2024

  • Reviewed: 22 July 2024

    7.0
    its definitely a $70/night hotel
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    the sink was cracked. the toilet was unstable. the beds were bumpy

    easy to get to

    Stayed in July 2024

  • Reviewed: 8 July 2024

    5.0
    Passable
    • Business trip
    • Group
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Photos don't match the property,deluxe double room is definitely not deluxe, property run down needs some TLC.

    Stayed in July 2024

  • Reviewed: 22 May 2024

    5.0
    Stay somewhere else
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    The doors on the bathrooms didn’t shut or locked and very very thins pillows

    Stayed in May 2024

  • Reviewed: 18 May 2024

    6.0
    Will not stay there again
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Very skimpy breakfast and inconvenient

    Bed was comfortable

    Stayed in May 2024

  • Reviewed: 15 November 2023

    5.0
    Adequate hotel.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Staff initially gave me a room key for someone else's room, blamed it on the computer system showing the person as a no show when in fact the guest was there. Staffed apologized and fixed the problem. The fridge in the room smelled before I turned the fridge on. The room door wasn't sealed and let cold air in and the lock mechanism was loose. The door locked, but didn't like how it was still lose and didn't feel safe.

    Bed was comfortable; Bathroom was clean. Liked there was a microwave and fridge in the room. It was centrally located to my destination. Staff was friendly

    Stayed in November 2023

  • Reviewed: 16 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    I had a hard time finding it

    breakfast

    Stayed in October 2023

  • Reviewed: 15 September 2023

    5.0
    Cleanliness good, everything else to do with this hotel disappointing
    • Leisure trip
    • Couple
    • Queen Room - Mobility Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Booked a Queen handicap room, was confirmed. Got there, went to room was a two double bed room. Told clerk, she said that is what they considered a queen. NO. She lied, told me she was left to deal with nasty customers and finally found us a king room. Said that was all she had left. Hair dryer overheated and smoked, no coffee pot. Clerk told us no maid service if you stayed for more than 1 night and we had to take our dirty towels to front to get clean towels as there was no maid service second day. Same price though! Will NEVER stay here again.

    Cleanliness

    Stayed in September 2023

  • Reviewed: 5 July 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Curtain was missing hooks so we couldn't close it all the way. We had to cover with a towel. Parking was not adequate and too tight.

    Price and location

    Stayed in July 2023

  • Reviewed: 29 May 2023

    6.0
    It was OK, but disappointing
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Pet Friendly/Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Beds very hard and lots wires hanging out of wall on one of the electric outlets. Big fire hazard.

    Location was good. Breakfast good.

    Stayed in May 2023

  • Reviewed: 15 May 2023

    5.0
    okay
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast was a little disappointing and the area was clean and staff was amazing.

    Location was good and parking was convenient.

    Stayed in May 2023

  • Reviewed: 6 May 2023

    6.0
    It was OK, served its purpose being close to lexington
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    Room was supposed to be non smoking but smelled of canibas, did not make up room or bring clean towels every day.

    Wi fi, free parking, location, price

    Stayed in May 2023

  • Reviewed: 12 March 2023

    6.0
    Old but clean
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The place is old and needs updating.

    Room was large and clean. Very quiet. Pet friendly. Price was reflective of facilities needing to be updated.

    Stayed in March 2023

  • Reviewed: 2 November 2022

    6.0
    it was ok
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    we wanted a room with view couldnt get one they say they didnt have enough housekeeping to fullfill the requst

    area

    Stayed in August 2022

  • Reviewed: 24 October 2022

    7.0
    Room had a musty smell
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was good, staff person was friendly and working so hard to keep food in supply

    Stayed in October 2022

  • Reviewed: 15 October 2022

    5.0
    Passable
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bugs on ceiling office not in the building. It's sharing office space with a Mexican restaurant

    Stayed in October 2022

Showing 1 – 25

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