828 South Oyster Bay Road, Hicksville, NY 11801, United States
Based on 357 hotel reviews
6.3Cleanliness
7.0
Comfort
7.0
Location
7.2
Facilities
6.6
Staff
7.8
Value for money
6.4
Free WiFi
5.6
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End of dialog contentReviewed: 20 July 2025
Philip
KenyaHaving no lift
Good location, great staff
Stayed in May 2025
Reviewed: 26 May 2025
Marvin
United StatesThe receptionist, didn't see professionalism, I think they could've been more nice and help you.
I liked how they had parking for cars.
Stayed in May 2025
Reviewed: 5 May 2025
Ricky
United StatesRoom was tiny
Different layout
Stayed in May 2025
Reviewed: 4 May 2025
Yolaunda
United StatesThe bathroom sink leaked and got the floor wet. Had to keep wiping it up after we used the sink. We just dealt with it and did not report it to management. It was not terrible, just a nuisance.
It was quiet and we slept well each night. They upgraded the rooms and it was a pleasant stay overall.
Stayed in April 2025
Reviewed: 28 April 2025
Henry
United StatesCheck with other side ,I will never use them again
Booking is a joke they can not change my day to stay
Stayed in April 2025
Reviewed: 11 February 2025
William
United StatesBreakfast was a joke
Room good breakfast terrible bed good security good front desk good
Stayed in February 2025
Reviewed: 11 November 2024
Mary
United StatesCould use an update. Could not watch tv from the bed and only one chair which was not very comfortable.
Staff and location.
Stayed in November 2024
Reviewed: 29 October 2024
Amer
LebanonNot comfortable no recreations no place to sit
Nothing
Stayed in October 2024
Reviewed: 20 September 2024
Judith
United Stateslocation in the back did not feel very safe, some characters hanging around at night bed comfort was fair
clean,friendly staff
Stayed in September 2024
Reviewed: 17 September 2024
Don
Trinidad and TobagoThe breakfast
Stayed in August 2024
Reviewed: 31 August 2024
Melissa
United StatesFelt like there were people staying there as if it was a shelter. Didn't feel too safe.
Room was a decent size and comfortable..pool was nice.
Stayed in August 2024
Reviewed: 6 August 2024
Greg
United StatesGiant windows wall didn't give off a safety first vibe, nor were they nice to look at. Some recent improvements were done like flooring but walls needed some help, especially in the bathroom. Online pics seemed better than reality.
Room had recent interior upgrades that helped but fell short of sufficient improvements to be satisfactory for me. Bed was fairly comfortable and AC worked fine.
Stayed in May 2024
Reviewed: 9 July 2024
Peter
United StatesThe breakfast was ridiculous. Hot cereal or cold cereal. Really? The air conditioner was a disaster. Barely worked and it was LOUD. I mean really loud. The room was the size of a closet.
Location great, staff good, pool good, everything else was horrible.
Stayed in July 2024
Reviewed: 7 July 2024
Hernandez
United StatesI don’t like nothing the stuff was rude to get to the room was disgusting the carpet the ac wasn’t working properly
Stayed in June 2024
Reviewed: 30 June 2024
Vicky
United StatesThe room needs some updating, there were a few dead bugs around the room. Breakfeast is not really a breakfast, better options on the bag given on the go.
The location was close to college event. Travel disctance to places were close and easy to get to.
Stayed in June 2024
Reviewed: 26 June 2024
Moeller
United StatesNeeds major updating, painting, grounds are neglected. Did not even bother to check out the pool area.
Price was decent, room old but reasonably clean.
Stayed in June 2024
Reviewed: 21 June 2024
Joan
United StatesSee above
Poor breakfast: cereal, reg milk, tea, coffee Paper bag on the run: small bottle of water, small fruit cup and sample size crunch bar Not much put into this breakfast included with price: no bagels, muffins, half&half, toast, rolls, juices, etc Breakfast nook was dirty with peeling chairs Stayed at many Days Inns and this was the worst in appearance, noise from second floor to first floor and woken up from rolling carts outside coming to clean on your last day only!
Stayed in June 2024
Reviewed: 19 April 2024
Johnson
United StatesI didn't like that the room was nothing like advertised. The breakfast was dry cereal and oatmeal packets! Was mysteriously charged an unauthorized $50 fee. No smoking facility but people smoking in walkways. We could hear everything going on outside and next door.
I liked the location.
Stayed in April 2024
Reviewed: 7 March 2024
Kathryn
United StatesThe front desk was extremely inefficient, and our check-in took almost a half an hour. The floor of our room was sticky, and the small fridge was rusty on the outside. We needed to have heat on, and the wall unit was very loud as it turned on and off every few minutes all night long. We did expect a little more from the “grab and go”breakfast then what we got: a granola bar and a children’s fruit cup. One of our rooms had to have new key cards made, because the first set didn’t work at all, and the second set was unreliable as well.
The bathroom was clean. There was sufficient hot water for showers. The bed was fairly comfortable. It was the least expensive place I could find in the location I needed.
Stayed in March 2024
Reviewed: 4 March 2024
Britany
United StatesPrice was ridiculous for a single night
Staff was friendly and helpful
Stayed in March 2024
Reviewed: 15 January 2024
Laura
United StatesWe been to best Western Hotels and they offer a great selection for breakfast and they Cleaned our room everyday and we didn't have to ask.
Stayed in January 2024
Reviewed: 27 December 2023
Robert
United StatesThe bathroom was inadequate when it comes to a place to put your toiletries. Just a pediatric sink and a mini glass shelf. The toilet was for midgets good luck sitting down (don't tell back) and then standing. Hope you have good knees. Pillows were like rocks and really small. The Couch swallows you and has broken down over time. No comfy chair. Overall the stay was poor. Thank God for a good bed and shower.
Shower pressure and temp were great. Bed was comfortable. Staff friendly and took care of a wet floor issue promptly.
Stayed in December 2023
Reviewed: 4 December 2023
Susan
United StatesWe did not feel safe. Other nearby guests were loud and the stench of marijuana was overpowering all night long. There is no breakfast included. It is a brown paper lunch sack with juice and a muffin.
Hotel clean. Beds comfortable.
Stayed in December 2023
Reviewed: 30 October 2023
Akeena
United StatesI got hurt in my room from raised metal on the floor,
It was a warm place to stay while visiting NY for a friends wedding.
Stayed in October 2023
Reviewed: 10 October 2023
Sboto
United StatesThe bed was very hard
Not much
Stayed in September 2023
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