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  5. Reviews of Holiday Inn Resort Kissimmee by the Parks by IHG

Reviews of Holiday Inn Resort Kissimmee by the Parks by IHG 3 stars

3011 Maingate Lane, Kissimmee, FL 34747 United States, Celebration, Orlando, 34747, United States

#307 of 408 hotels in Orlando

Guests' Choice

Review score

Based on 2226 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.9

  • Location

    8.6

  • Facilities

    7.8

  • Staff

    8.2

  • Value for money

    7.9

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 1 September 2025

    8.0
    I loved the staff they were accurate with our requests, very polite and professional.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Carpet odor in the hallway of ye rooms

    Is old needs renovations but is good

    Stayed in August 2025

  • Reviewed: 31 August 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Standard Queen Room with Two Queen Beds and Walk-In Shower
    • Stayed 2 nights
    • Submitted via mobile

    Impossible to rest with the A/C terrible noise.

    Stayed in August 2025

  • Reviewed: 31 August 2025

    7.0
    Would not return
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds and Walk-In Shower
    • Stayed 3 nights
    • Submitted via mobile

    Booked my reservation in booking for 4 people with breakfast included. But when I tried to get the breakfast vouchers they said that booking reservation could only get vouchers for 2 people in a room. I don’t know where that rule was in while I was doing reservations in booking. Tried to argue but could not turn around this, had to purchase extra breakfast for the other guests. Also, the room smell really bad. Would not book on this hotel again.

    There is a nice kid play zone

    Stayed in August 2025

  • Reviewed: 27 August 2025

    8.0
    Great location for disney without the bloated resort prices
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 6 nights
    • Submitted via mobile

    Bottom floor was damp feeling

    Location, cleanliness

    Stayed in July 2025

  • Reviewed: 19 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds and Bath/Shower
    • Stayed 1 night
    • Submitted via mobile

    The ice cream machine is gone. Lol. That was my son’s favorite part besides the play area.

    We stay here every time we come to Florida. Easy to find, comfortable, the staff are all nice, the pool area looks great.

    Stayed in July 2025

  • Reviewed: 14 August 2025

    9.0
    Good
    • Leisure trip
    • Solo traveller
    • King Room - Mobility/Hearing Accessible with Roll In Shower
    • Stayed 6 nights

    N/A

    Room

    Stayed in July 2025

  • Reviewed: 12 August 2025

    6.0
    It was great
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds and Walk-In Shower
    • Stayed 3 nights
    • Submitted via mobile

    The smell on the 4th floor

    Everything

    Stayed in August 2025

  • Reviewed: 11 August 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds and Walk-In Shower
    • Stayed 3 nights
    • Submitted via mobile

    The beds were so bad. I hate that everything was card only. People dont wanna always charge there cards for just a few dollars .

    The facilities were great . Pool, arcade, banquet hall

    Stayed in August 2025

  • Reviewed: 10 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Wellness Premium Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Everything, the kids zone. The pool.

    Stayed in August 2025

  • Reviewed: 10 August 2025

    8.0
    I would like more variety in breakfast, a little more, maybe more nuts or cakes.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds and View
    • Stayed 1 night
    • Submitted via mobile

    At breakfast they asked me for a coupon for breakfast, I said that I would bring it after breakfast because I forgot it in the room and why should I take it if I already paid for everything when booking, you should inform the manager yourself at breakfast that my room is fully paid for, and not ask for some papers as if you live in the last century, moreover, as I understand it, they were very afraid that I would have breakfast for free and themselves went to find out at the reception if I paid, that is, they smiled, but did not believe me, this is very disappointing that they think that I want to deceive them because of some $ 20. This is sad. You need to trust your customers!

    The room was very quiet.The pool is open until 11:00, that’s great!

    Stayed in August 2025

  • Reviewed: 10 August 2025

    8.0
    The biggest mistake was to use the free bus to the Animal Kingdom park. By car it takes 10-15 minutes maximum, by bus we
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds and Walk-In Shower
    • Stayed 1 night
    • Submitted via mobile

    No safe, no microwave, only 1 free charging port j-1772 for electric cars and 1 for Tesla, the rest are paid. The place was occupied by a petrol car and I was not able to charge my electric car. The staff did nothing to prevent petrol cars from parking in places for electric cars. I still did not find where there is free tea / coffee, maybe it is not available during the day.

    The playground is great, the room is nice and modern, a nice pool, a beautiful shower. The breakfast is normal, add ice cream for breakfast and the kids will be happy!

    Stayed in August 2025

  • Reviewed: 7 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Wellness Premium Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    There is no refrigerator. Only a "cool box". There is no microwave in the room. Both were not convenient for family, especially with kids, who have left overs.  There is two microwave in the lobby for everyone to use. Sometimes it's dirty, or sometimes it has a long line just to heat up the food for a minute. 

    The family enjoyed a staycation. The staff is friendly. I have two separate bookings but they manage to let us continue our stay in the same room. We don't have to check-in & out. The room (Wellness with Two Queen Beds) is nice, comfy, and clean. The kids love the playground, and the pool. The pizza restaurant is delicious too, for a good price!

    Stayed in July 2025

  • Reviewed: 7 August 2025

    8.0
    All are well, except not having a microwave and refrigerator in the room
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds and Bath/Shower
    • Stayed 2 nights
    • Submitted via mobile

    There is no refrigerator. Only a "cool box". There is no microwave in the room. Both were not convenient for family, especially with kids, who have left overs. There is two microwave in the lobby for everyone to use. Sometimes it's dirty, or sometimes it has a long line just to heat up the food for a minute.

    The family enjoyed a staycation. The staff is friendly. I have two separate bookings but they manage to let us continue our stay in the same room. We don't have to check-in & out. The room (Wellness with Two Queen Beds) is nice, comfy, and clean. The kids love the playground, and the pool. The pizza restaurant is delicious too, for a good price!

    Stayed in August 2025

  • Reviewed: 4 August 2025

    8.0
    pleasant experience
    • Leisure trip
    • Group
    • Standard Queen Room with Two Queen Beds and Walk-In Shower
    • Stayed 1 night

    I have nothing negative to add.

    The external and internal facilities look great, bright, clean and modern.

    Stayed in August 2025

  • Reviewed: 3 August 2025

    9.0
    Great value great location will stay again
    • Leisure trip
    • Couple
    • Wellness Premium Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Awesome

    How close they are to Disney World

    Stayed in August 2025

  • Reviewed: 2 August 2025

    8.0
    Excellent
    • Leisure trip
    • Couple
    • Standard King Room with Walk-In Shower
    • Stayed 2 nights
    • Submitted via mobile

    The people in the room next to us were noisy

    It was real close to the attractions.

    Stayed in July 2025

  • Reviewed: 1 August 2025

    7.0
    Might come back?!?!
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds and View
    • Stayed 1 night
    • Submitted via mobile

    Roaches in vents

    Good location fun stuff for kids to do.

    Stayed in June 2025

  • Reviewed: 28 July 2025

    9.0
    The room didn’t smell it was nice and clean the beds was very comfortable it was a little crowded. Overall it was the 2n
    • Group
    • Standard Queen Room with Two Queen Beds and Walk-In Shower
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The cleanliness, the multiple eating areas, the bar, the two pools with a poolside bar, the kid zone

    Stayed in July 2025

  • Reviewed: 25 July 2025

    9.0
    Perfect
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds and View
    • Stayed 1 night
    • Submitted via mobile

    Pool needs cleaned

    Everything

    Stayed in July 2025

  • Reviewed: 24 July 2025

    9.0
    really great affordable family location close to disney
    • Leisure trip
    • Family with young children
    • Wellness Premium Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    great location close to disney and INCREDIBLE play place for kids

    Stayed in June 2025

  • Reviewed: 23 July 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds and Walk-In Shower
    • Stayed 4 nights
    • Submitted via mobile

    No microwave at room, requested for it but they said there is none available. I have to go all the way to front desk just to heat all the food for my family. I ask staff for items too they said they'll bring it to the room but never did it came. And our room are in between of teenagers who like to yell at dawn and slam doors till morning. Call management for it but not sure if they did something but kids just keep it going.

    Breakfast is good, some staff is nice.

    Stayed in June 2025

  • Reviewed: 21 July 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Wellness Premium Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    The pool was dirty

    The location

    Stayed in July 2025

  • Reviewed: 18 July 2025

    9.0
    Superb
    • Business trip
    • Couple
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    No complaints

    The comfort and cleanliness of the room and entire facility. Staff was very friendly, and the rates were very accommodating. Did not experience everything that they had to offer, but I enjoyed everything that I did experience.

    Stayed in July 2025

  • Reviewed: 15 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Room with Shower Bath
    • Stayed 3 nights
    • Submitted via mobile

    Close to everything and very nice

    Stayed in July 2025

Showing 1 – 25

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