Reviews of Comfort Inn & Suites Madison - Airport 3 stars
4822 East Washington Avenue, Madison, WI 53704, United States
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewBreakfast is no good, no eggs all 2 days. fruits are not fresh at all.
Breakfast is no good, no eggs all 2 days. fruits are not fresh at all.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewFirst floor room with easy access. Good selections for breakfast, hot and cold. Good beverage selection for breakfast as well. The room was clean and comfortable. We appreciated the refrigerator and microwave.
We did begin to notice a musty aroma starting Wednesday late. The outlet for the refrigerator needs replaced. I plugged the surge protector in at the bathroom outlet.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewI think it was quiet and located at a great spot for convenience. Easy parking.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewNot clean
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewIt was in a convenient location
They messed up my room and threw all my loose belongings in a bag with garbage. I do not appreciate the lack of care.
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in June 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewQuiet. Comfortable bed and pillows. Comp breakfast.
Later late check out option
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewUpdated room
When I called the property to inquire about airport transportation, they confirmed that it was available. What they did not say before I made the reservation, that the fee to the airport is $20 each way. A total scam. You can ride share for $10. Also, there is a sketchy vibe of patrons who may live there? For what I paid it should have delivered better. $124.00 I could have stayed next door for $80 and still be a Choice Property
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewwould be nice if the fitness center had a yoga mat and more complete weights. Seems like some were missing
Reviewed: 5 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewEverything
The long walk
Reviewed: 28 December 2024 · Stayed in December 2024
Verified reviewReviewed: 7 November 2024 · Stayed in November 2024
Verified reviewReviewed: 21 October 2024 · Stayed in October 2024
Verified reviewI didn’t stay there because you didn’t notify them and there wasn’t a room for me
Your service
We are sorry for the inconvenience you've had. We were unable to find your reservation in our system and were sold out on your desired day of arrival.
Reviewed: 20 October 2024 · Stayed in September 2024
Verified reviewReviewed: 9 October 2024 · Stayed in October 2024
Verified reviewReviewed: 7 October 2024 · Stayed in October 2024
Verified reviewHotel is very worn, dirty, stained carpets and dirty walls.
Hotel is worn, dirty and dated. Check in was slow due to system not working correctly. Vending machines neglected. Front desk gave me the wrong key and put me in the awkward position of waling into another guest room. Room had musty smell. Bed was hard. Avoid this property.
Dear Scott, Thank you for sharing your feedback. I sincerely apologize for the issues you encountered during your stay. Your comments about cleanliness and service are invaluable, and we will address them promptly to enhance our guests’ experiences. We hope to welcome you back for a much-improved visit in the future. Best regards, Sky Chavda Sales Manager
Dear Scott, Thank you for sharing your feedback. I sincerely apologize for the issues you encountered during your stay. Your comments about cleanliness and service are invaluable, and we will address them promptly to enhance our guests’ ex… Show more
Reviewed: 30 September 2024 · Stayed in September 2024
Verified reviewGood
Dear Christopher, Thank you for sharing your experience with us! We’re thrilled you enjoyed our cleanliness, facilities, and comfort. We appreciate your feedback on our location and value and will continue striving to provide an excellent stay. We look forward to welcoming you back! Warm regards, Sky Chavda Sales Manager, Comfort Inn & Suites Madison - Airport
Dear Christopher, Thank you for sharing your experience with us! We’re thrilled you enjoyed our cleanliness, facilities, and comfort. We appreciate your feedback on our location and value and will continue striving to provide an excellent… Show more
Reviewed: 26 August 2024 · Stayed in August 2024
Verified review