Facilities are under renovation

Location

Stayed in August 2025

Renovations are being done and I could hear this happening throughout the night. Not good when I had to wake up at 4pm to catch an early flight home.

Clean, and for the most part, comfortable. Close to the airport and proves 24 hour shuttle.

Stayed in July 2025

Everything

Stayed in June 2025

the first room assign to us the bed was damp and we found underwear was left by the bed. The clerk gladly gave us another room.

Location were good

Stayed in May 2025

Smell of pot in hallways and rooms

Location

Stayed in April 2025

What I found to be exceptionally unsatisfactory was a complete lack of any way to have coffee later in the evening, which I always do. There was no coffee maker of any kind, or a microwave, in our room, AND there was no coffee available in the lobby, NOTHING! This was a first for me, ever, in my many years of travelling, and it made a negative impression of that particular hotel. Next time in New Orleans I plan to stay elsewhere. I'm an old southern boy, and that is NOT southern hospitality!

The entire facility was spotless clean, which is a high priority for us. Staff was friendly and courteous, yet still very professional, another plus. Everything in our room worked as expected, A/C was quiet and worked very well. There was none of the usual traffic noises, or noisy other guests. All in all a good stay........,BUT........

Stayed in March 2025

My flight out of London was delayed and it meant that I was unable to be picked up as originally planned. This caused a problem. I messed up the booking date online while doing it from the plane which caused a bit of a panic (autistic traveller) and which wasn't easily resolved over the phone between connections, but was sorted on Landing. Only thing that stops this being a 10. Room was great for the money and it hours I was in it, was able to check in after midnight although had to taxi as shuttle had stopped. Overall a good option if you're in a jam.

Stayed in April 2025

No working ice machines at the time of my stay. The shuttle bus back to airport never showed due to high Marsi Gras traffic

Location of hotel was exactly where I needed it to be. It gave me the ease to do what I needed to do. The bed was SOOOO comfortable , it was quiet which let me have a great night sleep, and the staff was great!!! The shuttle back to the airport couldn't get back due to high Mardi Gras traffic, and the front desk receptionist paid for me and another guest Uber back to the airport. He went over and beyond. A+

Stayed in March 2025

N/a

Stayed in March 2025

Getting to the rooms was sometimes a bit of a maze ...lol. Not a big issue.

My stay was very short but the location seems to be great if you want to stay near the airport without feeling too isolated. The Mexican restaurant around the corner was a nice surprise with great food and unteen options of large margaritas. Great value for price. The room was really comfortable.

Stayed in March 2025

The waterline broke while i was there. Couldn’t flush toilet or use water the morning i was leaving

The staff were amazing

Stayed in March 2025

I had a 16 hour lay over so the location and free shuttle was perfect. The hotel is clean and nicely furnished

Stayed in March 2025

On the downside there was no room safe. The mattress had seen better days.

I couldn't fault the staff, they were all very polite and helpful. The room was clean and a good size. Breakfast was lovely, eat as much as you wanted. Close to the airport.

Stayed in February 2025

It's very much an airport hotel, as planes taking off do so just above your head. Be prepared this might impede your sleep. It's not just that you hear them, they are very loud.

Good gym. Helpful staff.

Stayed in February 2025

We had to ask for an extra blanket 4 times before it actually got delivered. The TV remote did not work.

Convenient location

Stayed in February 2025

The free shuttle operating hours did not meet our needs. The water / soda machine was out of order. The bar never opened.

Location and price

Stayed in February 2025

The water pressure wasn’t as high but it got the job done.

It was 20 minutes from the place that I had to be. Food sources were nearby. It wasn’t a bad stay. The bed was super comfortable. Hate you had to pay for breakfast and you had to make orders to get it. It wasn’t like a dine in service for it to have been where they come take your order or the food is already sat out.

Stayed in January 2025

Breakfast was good value. Great Italian restuarant next door to hotel. Airport shuttle excellent.

Stayed in January 2025

There was a nice gym, but they didn't have any drinking water in it or sanitizer to clean the equipment. They did have a water dispenser but it was empty.

Good location, close to airport and quiet room. Even though we were close to the airport, we didn't hear planes. Room was clean

Stayed in December 2024

Had free airport shuttle

Great price had one night stay before cruise

Stayed in December 2024

very friendly staff free shuttle to and from the airport free luggage storage after check-out possible

Stayed in November 2024

I thought the room smelled as if someone was smoking there before

arrived late at night and was great to have short drive shuttle to hotel

Stayed in January 2025

Lack of Onsite facilities and onsite restaurant

Location and size of room

Stayed in November 2024

It was cool in the hallway

The room was comfortable it met our expectations. The staff was friendly and very helpful with information regarding the area.

Stayed in December 2024