Pot smell outside

Location

Stayed in August 2025

No room service and the air conditioning. Hot in when we arrived at 4:30. However, it’s was 102* but was hot in the morning also before checkout.

Robert was attentive, professional and courteous. Thank you for the wonderful room that made my little nephew so happy! I enjoyed the cleanliness of the hotel and the breakfast cook and server that was very sweet.

Stayed in August 2025

Location

Easy to find.

Stayed in August 2025

The lobby are has a strong smell of humidity that’s my only complaint about the property

The location was close to the airport, the room was spacious, clean and comfortable, food was super delicious

Stayed in July 2025

Our parking pass would not work we were told we would get our money back. But when we asked the day of check out we were told no.

For the most part it was ok.

Stayed in February 2025

Housekeeping did not leave fresh towels after cleaning, had to request. When requested only got 2! Housekeeping only made bed when they came into room. For example did not replenish items used I.e. coffee. The price on booking.com did not reflect the hotels actual charge.

Front desk staff were great.

Stayed in March 2025

Lifts and common areas are dated. Paying for parking on top of the room undermines the value of the room. AC was noisy.

Bed and room were great. Wi-Fi good

Stayed in February 2025

Everything was great.

Check in process was easy and front disc attended was very nice and friendly.

Stayed in February 2025

Not many walkable options to stores or restaurants.

It was in a secure place.

Stayed in February 2025

The elevators were not working then when we finally got to our room the key would not open our door so we had to go all the way back down after struggling with the elevators then once we got in our room there was some back stuff in the sink the bathroom looked like it never got cleaned and the bed was super hard and uncomfortable

I like that it is down the street from where we need to go it looks nice and presentable when you check in

Stayed in February 2025

The parking was frustrating we were told confusing information and had to pay multiple times for parking. And the carpet in the rooms was dirty and old you could feel it on your feet. Also, the fire alarms were being tested by the city and there was no warning so we had to go down 8 flights of stairs to outside cause the elevators weren’t allowed in an emergency just to be told it was a drill.

The breakfast was pretty mid pretty much exactly what you would expect from hotel breakfast but I’d appreciate it if it was included with the price of the room.

Stayed in December 2024

No parking except paid parking.. that will keep me from returning! You are a high end hotel with a large parking lot, it's is in bad taste that you feel it necessary to nickel and dime your patrons for amenities that should come at this price point..

Good location nice building

Stayed in January 2025

I booked a king-size bedroom, but I received a full-size bed. There wasn't much space for my partner and me on the bed.

I did not have breakfast.

Stayed in October 2024

The property was more worn out than I expected. The elevators were dirty, the dresser was broken, the faucet on the bath was coming off from the wall and there was an opening into the wall space. There was a very small fridge that couldn’t hold more than a few drinks (I.e. no food containers for sure). There were black hairs around the bathroom (I don’t have dark hair) and on the supposedly clean towels. The whole building has poor AC and it was warm in the room despite curtains closed and AC on lowest (60F). There were no benches outside to wait for rides, no room service as listed on website, random people hanging out in the hallways potentially due to events and parties, including a motorcycle get together so loud and blasting music in the parking lots & the halls smelled like weed at multiple points and at one point someone must have complained because management was going around knocking on doors to try to find the source (mine included) which was inconvenient.

The staff were kind and the barkeep was particularly friendly.

Stayed in October 2024

TV service was not working so we had no TV to watch. AC does not get cool enough.

Great room and comfortable bed. Plenty of space.

Stayed in October 2024

Iron didn’t work nor the phone line. Also seen two insects crawling on the sink and near the desk. But everything else was fine overall.

The stay was great Robert at the front desk extremely helpful.

Stayed in September 2024

It smelled like alcohol and “tree” everywhere especially around the area in our room.

Front desk staff was great and respectful.

Stayed in September 2024

One Small roach... in the bath room on the bath matt .. Seen another roach, crawling on the outer door... Never did get any towels... Only had two large bath towels and two small hand towels.. Told the girl at the front desk several times that I needed fresh towels... She came and cleaned the room, but she didn't leave enough towels.. Maybe they were running low on Wash cloths.. ?? But I was there 3 nights.

Very good location great parking...

Stayed in September 2024

Location isn’t the nicest and not much to do in the immediate area.

Room was clean and very comfortable. Slept great no noise from hallways. Bed and pillows were amazing.

Stayed in September 2024

My room had trash that had been left behind, not terrible tho

Very beautiful property, smelled amazing inside

Stayed in September 2024

Clean and comfortable. Onsite bar and restaurant. Indoor pool.

Stayed in July 2024

Out of ice and water in lobby. No ice machine on our floor.

Overall it was fine. The bar was nice. It was my High School 50 year reunion.

Stayed in May 2024

People take their dogs at the hotel. I love dogs !!! but they leave the dogs alone and they do not stop barking. We complain at the front desk, and they change our room immediately which we appreciate but the down grade our room was small than the other one, no towels, the view was the air-condition unit.

Staff very helpful especially German. Great location!!!!

Stayed in May 2024

My neighbors

The price

Stayed in March 2024