1252 Crestview Drive, Pigeon Forge, TN 37863, United States
#223 of 594 hotels in Pigeon Forge
Guests' ChoiceBased on 16 hotel reviews
8.2Cleanliness
8.3
Comfort
8.9
Location
9.3
Facilities
8.2
Staff
9.0
Value for money
7.7
Free Wifi
10.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 16
Reviewed: April 10, 2025
Raybould
United StatesThe layout is not as appears on the website. The pool table room is a separate room that can only be utilized from another outside door. There were lots of bugs making it somewhat unusable. The air/heat is very inconsistent based on what location of the house you are in. Some rooms are freezing, while others are burning up. I also felt we were lacking directions based on what we should or should not do. Also, we were excited to utilize the pond, but it was grown up preventing easy access. The add says Heated Pool...but once arriving to find a cold pool, we realized it said you had to pay additional to have it heated. However, I did speak to someone who was extremely pleasant and listened to all concerns.
The location is great. The size of the home is very spacious for a large group and we were pleased with how many dishes, pot and pans, and small accessories available upon arrival. The TV room is wonderful and full of seating for all to gather easily. Internet works like a charm. Scenery is beautiful. The hot tub was great and used many nights.
Stayed in April 2025
Reviewed: December 23, 2024
Jennifer
United StatesThe heated pool wasn’t heated enough to swim. And we paid for it. Not enough bathrooms for such a large home. Also, desperately needs upgrade oven and stove in kitchen. Double oven would be nice.
The location and views were great. Loved the seclusion.
Stayed in December 2024
Reviewed: August 1, 2024
Cupp
United StatesMy only complaint was that there was one roll of toilet paper per bathroom, and one small 13 gal trash can (aside from restroom trashcans) and no extra trash bags. So for a place that accomadates 25 people you can only imagine the trash and restroom usage. But wasn’t a deal breaker, just ran to the store for the things we required. I would recommend maybe an umbrella or some sort of shade by the pool, I enjoyed the sun but with elderly family with us it was hard for them to sit and enjoy the great-grandkids playing in the pool.
Loved the location! About 5 min drive to Pigeon Forge strip. Check out was easy and didn’t require a long list of check out duties like most places which made the check out time of 10am not so horrible. The outdoor kitchen area was very nice and made enjoying a nice cookout with family a breeze. There was plenty of seating inside and everyone seemed to be comfortable and plenty of parking.
Stayed in July 2024
Reviewed: October 30, 2023
Teresa
United StatesSwimming pool heat didn’t work but this is not something that would have stopped my rental
Beautiful view beautiful house
Stayed in October 2023
Reviewed: August 13, 2025
Jodi
United StatesThe hot tub, It never worked the entire time we were there , called but did not get fixed, also all the spider webs everywhere it was gross
the pool
Stayed in August 2025
Reviewed: July 24, 2025
Emily
United StatesThe outside of the house is looking pretty rough. We had a wedding at this venue and seeing the cracks all around the house wasn’t the prettiest. The “pool” is a container that stained my kids bodies blue (before the wedding). They swam once and weren’t able to swim anymore until after our event (the main purpose I rented this house was because the pool would keep younger kids entertained while we worked). The house was so extremely hot when we arrived. We waited and waited for it to cool down. We were miserable through the rehearsal dinner and spend about $300 in floor fans just to move the air a little. On the wedding day we had a HVAC tech running around repairing the frozen unit. We were extremely grateful to have it fixed and even fed him dinner. Ultimately we were unable to use the top half of the house for half of the stay because it was too hot. The downstairs was miserable but bearable so everyone slept in bunk beds and on couches. It hurts to pay that much money and not be able to use any of the things we originally got the house for.
The inside of the house was beautiful! Lots of natural sunlight. Fully stocked with almost anything you could want. We loved having the additional apartment space for non family members.
Stayed in July 2025
Reviewed: September 26, 2024
Jeremy
United StatesThis is a great property, this very large and spacious for our family of 18 From 5 years to 48 years old. Everything was perfect, it will be hard to find a property like this elsewhere around the country, so we may just go back to Crestview next year. The property is very clean, with the poper amount of dishes, towels, and places to relax. Grounds are very well kept as well.
Stayed in September 2024
Reviewed: July 22, 2024
Alayashia
United StatesI loved everything about the property
The property was very spacious. The host was very welcoming and attentive to our needs. The house was not too far from town.
Stayed in July 2024
Reviewed: June 30, 2024
Andy
United StatesNothing to complain about
Location is PERFECT!!!! You can get to everything without dealing with the traffic. Wonderful home for large family groups. Beautiful home with an amazing view!
Stayed in June 2024
Reviewed: January 3, 2024
Samantha
United StatesThe new driveway made it a bit hard to find but the host was super helpful with everything! We had a wonderful family vacation there. Would absolutely recommend this spot.
Beautiful house and property!
Stayed in December 2023
Reviewed: January 29, 2025
Michael
United StatesThere are no comments available for this review
Stayed in January 2025
Reviewed: December 30, 2024
Courtney
United StatesThere are no comments available for this review
Stayed in December 2024
Reviewed: August 26, 2024
Yuridia
United StatesThere are no comments available for this review
Stayed in August 2024
Reviewed: July 6, 2024
Allen
United StatesThere are no comments available for this review
Stayed in July 2024
Reviewed: December 19, 2023
Regena
United StatesThere are no comments available for this review
Stayed in December 2023
Showing 1 - 16
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content