6410 New Venture Gear Drive, East Syracuse, NY 13057, United States
#11 of 26 hotels in East Syracuse
Guests' ChoiceBased on 868 hotel reviews
7.5Cleanliness
7.8
Comfort
7.8
Location
8.2
Facilities
7.7
Staff
8.5
Value for money
8.0
Free WiFi
8.4
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End of dialog contentReviewed: 3 September 2025
David
United StatesNot well cleaned….the wastebasket was still filled with stinky trash from previous guests. It was disgusting
I like the suite concept with plenty of room. The woman in charge of breakfast was outstanding!
Stayed in August 2025
Reviewed: 1 September 2025
Luis
United StatesNA
Nice service
Stayed in September 2025
Reviewed: 1 September 2025
Kristen
United StatesFloor in the room were sticky, and the tub did not drain during showers.
Size of rooms were great! Friendly staff.
Stayed in August 2025
Reviewed: 24 August 2025
Maria
United StatesThe floor in the room was not clean, and the shower rod was nearly falling down.
Great value for the price. The lobby was clean and the hot breakfast was good. Both the room and bathroom were spacious.
Stayed in August 2025
Reviewed: 23 August 2025
Linda
United StatesI wasn’t expecting the Ritz or anything, but I just think that people working in hospitality need to display a level of class above the rest of us.
Breakfast was included
Stayed in August 2025
Reviewed: 23 August 2025
Hungerford
United StatesThe bathroom lock didn't work. The kitchen sink didn't drain good. Accidentally let items behind and called about 25 minutes after we left to tell staff to get the items, and I'd be back to get them. When I returned the front desk, staff tried to help, but the cleaning lady acted like she didn't know what I was talking about and the items were missing. The front desk clerk let me look through the maid carts, and I found my stuff, except for a toy my granddaughter left behind. Overall, it was a nice stay. Definitely will have to be better about checking the room before I leave, but I felt the hotel should have had a lost and found or something, especially since I called and came back the same day to retrieve my items.
The pool was very nice. The breakfast was good, and there was plenty to choose from. The room was spacious and comfortable
Stayed in August 2025
Reviewed: 21 August 2025
Julie
United StatesOverpriced. Furniture needs an upgrade….sofa in room was stained, no bedding for the pull out sofa provided and king sized mattress was very soft and squeaky.
Convenient location to Syracuse University. Easy parking.
Stayed in August 2025
Reviewed: 21 August 2025
Sean
United StatesAir conditioning in 2nd bedroom leaked onto the floor overnight. We just put some towels down to soak it up and let staff know at checkout. Breakfast options were sparse when we got down to the breakfast area, since we got there towards the end of the breakfast time.
Very nice and quiet hotel at a decent rate. This was a good option as a one night stay over after visiting Cooperstown and on our way back to Buffalo for a Niagara Falls visit. Nice 2 bedroom/2 bathroom set up, so our boys could have their own room and bathroom. There was even a good-sized and well equipped kitchen.
Stayed in July 2025
Reviewed: 18 August 2025
Jennifer
United StatesThey could clean the lobby areas and clean the carpets in the halls.
The property wasn't clean at all, we got to a room assigned to us and it was dirty still. The breakfast was good. They closed the pool on Sunday to clean it for the day, so the kids were upset.
Stayed in August 2025
Reviewed: 17 August 2025
Ling
United StatesStrong cooking smell in the room; cleanliness can be improved. Saw paper, hair on the floor, and a blood stain on the wall
spacious suites, comfortable for 5 people, the bed is good, and the price
Stayed in August 2025
Reviewed: 15 August 2025
Derek
United StatesThe hallway outside of our room had a very strong smell of garbage. It was overwhelming and disgusting.
The suite was nice and clean
Stayed in August 2025
Reviewed: 15 August 2025
Patricia
United StatesThere were very few options nearby for dining.
Very nice setting, non commercial.
Stayed in June 2025
Reviewed: 14 August 2025
Richard
United StatesToilet overflowed
Clean. Location near airport.
Stayed in August 2025
Reviewed: 14 August 2025
Maria
United StatesHallways had dim light and were not vacuumed. Room was ok but not super clean and had odor of stale smoke. Pool nor too clean but maybe due to lots of use. Photos appear to be from when it was a newer building. Definitely more run down now.
Spacious rooms and nice to have kitchen. Comfortable beds. Good location.good breakfast.
Stayed in August 2025
Reviewed: 10 August 2025
Larry
United Statesbreakfast was meh (eggs weren't hot) and they didn't have caffeinated coffee available at breakfast
spacious room, nice kitchen area even though I did not use it much,
Stayed in August 2025
Reviewed: 6 August 2025
Elizabeth
United StatesThey were only limited numbers of plugs for computer, cables, and charging cable cables.
It was clean, pleasant attractive. The swimming pool looked inviting. There was a nice secluded patio to eat on the refrigerator and microwave for Great. The bed was comfortable.
Stayed in August 2025
Reviewed: 2 August 2025
Adejumoke
United StatesThe pool was to salty less Clorox in the pool and the mode in the pool need to be cleaned out
Stayed in August 2025
Reviewed: 1 August 2025
Sarah
United StatesCarpets were dirty in the hallways and you could tell the paint and such was generally warn down.
Breakfast was good, very basic and all I needed. Felt safe. Nice staff.
Stayed in July 2025
Reviewed: 31 July 2025
Robert
United StatesAccess to elevator and amenities like ice were in awkward areas. No ice on second floor.
Old place but acceptable!
Stayed in July 2025
Reviewed: 28 July 2025
Kevin
United StatesBreakfast could have been better. Cranberry juice out entire time. One morning was biscuits and gravy. No protein. No yogurts or cream cheese. No muffins
Room had a couch and full kitchen. Very helpful to cook meals.
Stayed in July 2025
Reviewed: 26 July 2025
Robert
United StatesAll good!
Room was spacious and comfortable, cleanliness was good, pool was very nice — not big but very clean., good towels, etc. Breakfast was better than expected - not wonderful but very good for the level of accommodation. We were there 2 nights and the breakfast was different each day. Both were very adequate with hot food, meat, waffles, fruit and yogurt. Coffee was unusually good and not served at frustrating machines with a million choices— just coffee as it should be! Overall, I had expectations of adequacy and they were significantly exceeded.
Stayed in July 2025
Reviewed: 22 July 2025
Renee
United StatesNeeds a little updating.
The pool is awesome. Perfect for my stay
Stayed in July 2025
Reviewed: 20 July 2025
Doreen
United StatesBreakfast not as good as in the past.
Great location. Roomy. Felt safe. Clean.
Stayed in July 2025
Reviewed: 19 July 2025
Regina
United StatesThe security fee for incidentals seemed high.
The room was clean and breakfast was great. It’s also a fairly short ride to the Ocean City beach and boardwalk.
Stayed in July 2025
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