Reviews of Courtyard Virginia Beach Oceanfront/South 3 stars
2501 Atlantic Avenue, Virginia Beach, VA 23451, United States
Loading
Guests also reviewed these properties:
Eastbourne, United Kingdom
Stockholm, Sweden
San Pedro, Belize
Vrindāvan, India
Bielsa, Spain
Cavnic, Romania
Yyteri, Finland
Marrakech, Morocco
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewThe service of the breakfast was not acceptable. They need better management of this service. Entry upon entering the food area should be better highlighted, someone there explaining the process to guest. Its all very confusing. And thr was way too long of a wait to refill breakfast items. You had to knock to notify they staff there wasn't any food available
Explained above in comments
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewCleanest excellent
Breakfast
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewDescription said restaurant on site. Only open during breakfast. Bar limited hours also. Disappointing and would not stay again.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe staff were very attentive and friendly, making the experience welcoming and enjoyable.
I was very disappointed with this gym. The location was small, the equipment was very minimal and outdated, and the air ventilation was poor. Since having access to a quality gym is very important to me, this experience fell far below my expectations.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewBreakfast was great
Entrance not very clean
Hello, Thank you for sharing your feedback. I do apologize that you found lobby entrance to not clean. I've shared your feedback with the leadership team to ensure that we improve on our guests arrival experience. We do appreciate the acknowledgement of our breakfast buffet. We do hope to see you again in the future. Regards, Sabrina Brackett Assistant General Manager
Hello, Thank you for sharing your feedback. I do apologize that you found lobby entrance to not clean. I've shared your feedback with the leadership team to ensure that we improve on our guests arrival experience. We do appreciate the… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewClean and updated
Only issue was the door to the fridge would not close, this was due to the freezer needing to be defrosted, I did not report this.
Hello, Thanks for staying at our Courtyard Marriott and letting us know how we are doing. I'm glad you enjoyed your stay with us. We look forward to seeing you in the future. Sincerely, Sabrina Brackett Assistant General Manager
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewWe loved EVERYTHING!! Clean. Location. Staff was super nice and helpful. Steps from the beach. Quiet. The room was super clean and nice!
That we couldnt stay longer. No complimentary breakfast. Had to pay for parking.
Hello, We appreciate your kind words about our facility and staff! Our goal at Courtyard Marriott South is to ensure our guests have a clean, comfortable lodging experience. Meeting and exceeding customer expectations is what our team loves to do! We hope to see you again soon. Warm Regards, Sabrina Brackett Assistant General Manager
Hello, We appreciate your kind words about our facility and staff! Our goal at Courtyard Marriott South is to ensure our guests have a clean, comfortable lodging experience. Meeting and exceeding customer expectations is what our team love… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in July 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewStaff was very friendly. It’s a facility was clean. Excellent location.!
We were there for one week and not one day did the housekeeper come to our room. If we needed toilet paper, we had to go to the front desk and ask if we need towels we had to lay them in the hallway and the housekeeper or somebody would drop off new ones. We had to take our trash down the hall to the trashcan . They were supposed to come every other day to refresh the room. The maid service was not in our room one time from Saturday when we checked in till we left the following Saturday.! Parking was atrocious. We had five people in a two room suite so we had two cars they told us the second car could not stay on hotel property or even in their overflow parking garage across the street. We had to park two streets down in a public parking garage. We did that one night the following morning we went to the desk and told them we had elderly people we could not walk two blocks just to get the car. They did give us another parking pass, but the parking garage charged a $67 for one day. We paid $18 a day per car to park in a facility that we paid almost $4000 to stay in for the week. That is absolutely ridiculous.
Hello, We appreciate your acknowledgement of our well maintained facility and awesome staff! Though, I'm sorry to hear about your housekeeping and parking experience. I've shared your comments with the leadership team. They will ensure a better visit upon your return. Sincerely, Sabrina Brackett Assistant General Manager
Hello, We appreciate your acknowledgement of our well maintained facility and awesome staff! Though, I'm sorry to hear about your housekeeping and parking experience. I've shared your comments with the leadership team. They will en… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewThe pool was tooo small and it was very slimy at the bottom of the pool. My children never went in the poor
I had to call to get toilet paper
Hello, Thanks for taking the time to share your feedback. Complete guest satisfaction is our topmost priority. I'm sorry that we missed the mark during your visit. I've shared your feedback with the leadership team. I trust that the actions to be taken will make your next stay with us better than the last. We do hope that you will allow us the opportunity to better serve you in the future. Warm Regards, Sabrina Brackett Assistant General Manager
Hello, Thanks for taking the time to share your feedback. Complete guest satisfaction is our topmost priority. I'm sorry that we missed the mark during your visit. I've shared your feedback with the leadership team. I trust that th… Show more
Reviewed: 14 August 2025 · Stayed in July 2025
Verified reviewIt was close to a lot of shops and restaurants
My sister came with me and she drove her own car and she had to park in a parking garage far away from the hotel. When there was plenty of empty spots in the extra parking area across the street also u need to get a hot tub
Hello, We appreciate you lodging with us and sharing your experience. We look forward to the opportunity to serve you in the future. Regards, Sabrina Brackett Assistant General Managers
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewSabrina a member of the staff was wonderful she took care of all of our problems. The highlight of the whole hotel from my experience.
Paid in advance for buffet breakfast that was not open at the time that was supposed to be. Then was not fully stocked until about an hour after it was supposed to be opened. Price was too expensive for what was served. Very inadequate breakfast bar service when asked about a particular item you would get “oh it’s coming “ and about 10 minutes later you might get it. Very disappointed in breakfast buffet Only tied to eat there twice even though I paid in advance for 4 days of breakfast for 4 people. Very dissatisfied
Hello, It was a pleasure to have you and your family lodge with us! I do apologize again for us not meeting your expectations with the breakfast options. I have since spoken with the leadership team to ensure that our team is better prepared in taking care of our guest needs. I do hope that you will allow us the opportunity to better serve you in the future. Warmest Regards, Sabrina Brackett Assistant General Manager
Hello, It was a pleasure to have you and your family lodge with us! I do apologize again for us not meeting your expectations with the breakfast options. I have since spoken with the leadership team to ensure that our team is better prepar… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in June 2025
Verified reviewClose to venue we were attending. Rooms clean and linens excellent.
It was very crowded in lobby. Rooms not ready at check.
Hello, We appreciate you taking the time to share your feedback. I do apologize that we were a little delayed with getting you in your room. I'm glad that you found our location to be clean and comfortable. We look forward to seeing you again in the future. Regards, Sabrina Brackett Assistant General Manager
Hello, We appreciate you taking the time to share your feedback. I do apologize that we were a little delayed with getting you in your room. I'm glad that you found our location to be clean and comfortable. We look forward to seeing y… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewThe ocean view was spectacular
The hotel could use an upgrade and the staff could have been friendlier
Hello, Thanks for lodging at our Courtyard Marriott and sharing your feedback. Our rooms having that ocean front view is one of our best amenities. I'm happy to hear that you enjoyed your view. I do apologize for your encounter with unfriendly staff. I will share this feedback and use it as a coachable moment for the team. We do hope that we will see you again in the future. Have a great day. Sincerely, Sabrina Brackett Assistant General Manager
Hello, Thanks for lodging at our Courtyard Marriott and sharing your feedback. Our rooms having that ocean front view is one of our best amenities. I'm happy to hear that you enjoyed your view. I do apologize for your encounter with … Show more