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Reviews of Courtyard by Marriott Troy 3 stars

115 Troy Plaza Loop , Troy, AL 36081, United States

#4 of 8 hotels in Troy

Guests' Choice

Review score

Based on 158 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.4

  • Location

    8.7

  • Facilities

    7.2

  • Staff

    7.9

  • Value for money

    6.6

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 30 June 2025

    8.0
    Overall my stay was enjoyable.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The room had an odd odor. Not sure if the carpet needs cleaning or not.

    Location and staff were nice and professional.

    Stayed in June 2025

  • Reviewed: 24 June 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Rooms were not ready until 11:30 pm at night

    Location

    Stayed in March 2025

  • Reviewed: 20 June 2025

    8.0
    Overall decent
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Room keys were broke, so we had to be escorted everytime we wanted back in.

    Hospitality

    Stayed in June 2025

  • Reviewed: 5 April 2025

    7.0
    It worked for the 1 night we were there.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The ac didn’t work in my room.

    It’s was very nice and location was good.

    Stayed in March 2025

  • Reviewed: 20 March 2025

    7.0
    Excellent
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The location and it was close to lots of restaurants

    Stayed in March 2025

  • Reviewed: 20 February 2025

    7.0
    Convenient and familiar
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Confusion over what was included in the added breakfast. Half of my party was told one thing and the other half something different. Resulting in some having a meal with a beverage and others just having bagels. Aside from the confusion over the breakfast, the constructionand upgrades had one of the rooms with a faulty bathroom door, a non working television and the ice machine on our floor was unusable(covered in dust and debris and not working).

    I stayed here before and had a positive experience. The location was convenient, the rooms were comfortable and the staff was friendly.

    Stayed in February 2025

  • Reviewed: 14 January 2025

    7.0
    Good
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The TV screen has black lines through it screen defect or something so didn’t watch tv I was more interested in sleeping anyway

    Clean and quiet

    Stayed in January 2025

  • Reviewed: 28 December 2024

    7.0
    The room was nice but I probly wouldn't stay there again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The shower was really hard to work, the phone in my room didn't work and the walls in the hall looked like they were getting reconstructed.

    The French toast i had for breakfast was AMAZING

    Stayed in December 2024

  • Reviewed: 14 December 2024

    7.0
    Good
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The room had a mildew smell to it, the carpet was wet, the water in the shower took to long to get hot.. no free breakfast..

    Location was close to Troy college

    Stayed in December 2024

  • Reviewed: 4 December 2024

    7.0
    Almost great except breakfast.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was a dumpster fire. Limited choices for a restauant-kike facility. After ordering breakfast. We were served about an hour later.

    Room and staff were wonderful.

    Stayed in November 2024

  • Reviewed: 19 November 2024

    7.0
    It was good
    • Business trip
    • Solo traveller
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Add complementary breakfast!

    I didn’t like that there was no complementary breakfast 🥞 Breakfast should have been included with the price of the Hotel. Please consider providing breakfast for your guest.

    Stayed in November 2024

  • Reviewed: 5 November 2024

    6.0
    I won’t stay here again.
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 1 night
    • Submitted via mobile

    The hotel was very overpriced. They were renovating and it was a mess. There was a lot of noise above my room. The desk clerk was not helpful. The room lighting as adequate.

    The breakfast was good but it took too long.

    Stayed in November 2024

  • Reviewed: 19 June 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The toilet didn’t flush properly, hair in the bathtub.

    Stayed in June 2024

  • Reviewed: 18 June 2024

    7.0
    Good
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The plugs by the lights were loose and I could not charge my phone on nightstand.

    Stayed in June 2024

  • Reviewed: 30 May 2024

    6.0
    Clean place pool area clean .
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Desk clerk at check in acted as if we were disturbing him! Not very friendly at all.

    Didn't get breakfast the staff was short so the person that took orders was the same person that cooked! Came back later for coffee latte for granddaughter it was good 🌟

    Stayed in May 2024

  • Reviewed: 26 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    There was a group of people out side around cars drinking and Bri g loud at night

    The hotel was clean and ni e the bartender was fun as a group of us sat and he talked to us as he gixed our drink .,

    Stayed in May 2024

  • Reviewed: 15 April 2024

    7.0
    It was a nice room except for the shower issue
    • Solo traveller
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The shower barely trickled the first day and did not work at all the second day.

    The location was perfect for my event.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    7.0
    Disappointing.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    See above.

    The breakfast was no Hampton Inn. I paid a breakfast included rate which turned out to be one item only from a limited list. The right management could turn the “restaurant” area into a money maker, but has no idea how to do it. Many customers were frustrated and irritated just trying to get a cup of coffee. If you can’t train some staff and have a proper functioning restaurant, then put in a self serve coffee machine and call it a day.

    Stayed in April 2024

  • Reviewed: 25 February 2024

    8.0
    This was a very expensive stay for the rooms to be so small and old.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Air in the room. Would not hold temp

    Lobby

    Stayed in February 2024

  • Reviewed: 13 February 2024

    6.0
    Nice facility, room needs better lighting, Bistro needs improvements
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    There wasn’t a bedside table lamp (table between the beds). There was a hole in the wall where it looks like one should’ve gone. There was a very large hanging lamp in the corner but that didn’t do us any good in bed. We didn’t like the Bistro. We decided to try it for breakfast and I chose a “healthy” bowl option. They were out of the quinoa brown rice blend so potatoes were the other option. In what was described as a healthy farmers bowl, there were a few sprigs of small kale, what looked like 1 small roasted cherry tomato, and maybe a tablespoon of avocado. It was 90% fried potatoes. The scrambled eggs were good. It was not a good value for the money. If we’re in the area again we won’t be staying here.

    Updated, modern decor. Many amenities, comfortable bed.

    Stayed in February 2024

  • Reviewed: 9 February 2024

    8.0
    The front desk clerk was awesome, the conversation and service was spot on from her!
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night

    Free Breakfast or fruit, pastries.....

    We did not partake with breakfast, It was not complimentary, like most Marriot Properties!

    Stayed in February 2024

  • Reviewed: 16 December 2023

    6.0
    Pleasant
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Room not clean

    Restaurant

    Stayed in December 2023

  • Reviewed: 1 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Had a ant problem and toilet issues

    Location

    Stayed in November 2023

  • Reviewed: 16 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Alcohol prices

    Nice and clean. Friendly staff. Thought there would be breakfast but there was not. Prices in bar were way to high.

    Stayed in October 2023

Showing 1 – 25

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