115 Troy Plaza Loop , Troy, AL 36081, United States
#4 of 8 hotels in Troy
Guests' ChoiceBased on 158 hotel reviews
6.8Cleanliness
7.7
Comfort
7.4
Location
8.7
Facilities
7.2
Staff
7.9
Value for money
6.6
Free WiFi
8.3
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End of dialog contentReviewed: 30 June 2025
Deyana
United StatesThe room had an odd odor. Not sure if the carpet needs cleaning or not.
Location and staff were nice and professional.
Stayed in June 2025
Reviewed: 24 June 2025
Michelle
United StatesRooms were not ready until 11:30 pm at night
Location
Stayed in March 2025
Reviewed: 20 June 2025
Haley
United StatesRoom keys were broke, so we had to be escorted everytime we wanted back in.
Hospitality
Stayed in June 2025
Reviewed: 5 April 2025
Jessica
United StatesThe ac didn’t work in my room.
It’s was very nice and location was good.
Stayed in March 2025
Reviewed: 20 March 2025
Selena
United StatesThe location and it was close to lots of restaurants
Stayed in March 2025
Reviewed: 20 February 2025
Alice
United StatesConfusion over what was included in the added breakfast. Half of my party was told one thing and the other half something different. Resulting in some having a meal with a beverage and others just having bagels. Aside from the confusion over the breakfast, the constructionand upgrades had one of the rooms with a faulty bathroom door, a non working television and the ice machine on our floor was unusable(covered in dust and debris and not working).
I stayed here before and had a positive experience. The location was convenient, the rooms were comfortable and the staff was friendly.
Stayed in February 2025
Reviewed: 14 January 2025
Donald
United StatesThe TV screen has black lines through it screen defect or something so didn’t watch tv I was more interested in sleeping anyway
Clean and quiet
Stayed in January 2025
Reviewed: 28 December 2024
Shanteria
United StatesThe shower was really hard to work, the phone in my room didn't work and the walls in the hall looked like they were getting reconstructed.
The French toast i had for breakfast was AMAZING
Stayed in December 2024
Reviewed: 14 December 2024
Churry
United StatesThe room had a mildew smell to it, the carpet was wet, the water in the shower took to long to get hot.. no free breakfast..
Location was close to Troy college
Stayed in December 2024
Reviewed: 4 December 2024
John
United StatesBreakfast was a dumpster fire. Limited choices for a restauant-kike facility. After ordering breakfast. We were served about an hour later.
Room and staff were wonderful.
Stayed in November 2024
Reviewed: 19 November 2024
Letitia
United StatesAdd complementary breakfast!
I didn’t like that there was no complementary breakfast 🥞 Breakfast should have been included with the price of the Hotel. Please consider providing breakfast for your guest.
Stayed in November 2024
Reviewed: 5 November 2024
Nancy
United StatesThe hotel was very overpriced. They were renovating and it was a mess. There was a lot of noise above my room. The desk clerk was not helpful. The room lighting as adequate.
The breakfast was good but it took too long.
Stayed in November 2024
Reviewed: 19 June 2024
Hattie
United StatesThe toilet didn’t flush properly, hair in the bathtub.
Stayed in June 2024
Reviewed: 18 June 2024
Lauren
United StatesThe plugs by the lights were loose and I could not charge my phone on nightstand.
Stayed in June 2024
Reviewed: 30 May 2024
Robinson
United StatesDesk clerk at check in acted as if we were disturbing him! Not very friendly at all.
Didn't get breakfast the staff was short so the person that took orders was the same person that cooked! Came back later for coffee latte for granddaughter it was good 🌟
Stayed in May 2024
Reviewed: 26 May 2024
Carolyn
United StatesThere was a group of people out side around cars drinking and Bri g loud at night
The hotel was clean and ni e the bartender was fun as a group of us sat and he talked to us as he gixed our drink .,
Stayed in May 2024
Reviewed: 15 April 2024
Kristi
United StatesThe shower barely trickled the first day and did not work at all the second day.
The location was perfect for my event.
Stayed in April 2024
Reviewed: 11 April 2024
Vivienne
United StatesSee above.
The breakfast was no Hampton Inn. I paid a breakfast included rate which turned out to be one item only from a limited list. The right management could turn the “restaurant” area into a money maker, but has no idea how to do it. Many customers were frustrated and irritated just trying to get a cup of coffee. If you can’t train some staff and have a proper functioning restaurant, then put in a self serve coffee machine and call it a day.
Stayed in April 2024
Reviewed: 25 February 2024
David
United StatesAir in the room. Would not hold temp
Lobby
Stayed in February 2024
Reviewed: 13 February 2024
Peter
United StatesThere wasn’t a bedside table lamp (table between the beds). There was a hole in the wall where it looks like one should’ve gone. There was a very large hanging lamp in the corner but that didn’t do us any good in bed. We didn’t like the Bistro. We decided to try it for breakfast and I chose a “healthy” bowl option. They were out of the quinoa brown rice blend so potatoes were the other option. In what was described as a healthy farmers bowl, there were a few sprigs of small kale, what looked like 1 small roasted cherry tomato, and maybe a tablespoon of avocado. It was 90% fried potatoes. The scrambled eggs were good. It was not a good value for the money. If we’re in the area again we won’t be staying here.
Updated, modern decor. Many amenities, comfortable bed.
Stayed in February 2024
Reviewed: 9 February 2024
Yancey
United StatesFree Breakfast or fruit, pastries.....
We did not partake with breakfast, It was not complimentary, like most Marriot Properties!
Stayed in February 2024
Reviewed: 16 December 2023
Ben
United StatesRoom not clean
Restaurant
Stayed in December 2023
Reviewed: 1 December 2023
Juanita
United StatesHad a ant problem and toilet issues
Location
Stayed in November 2023
Reviewed: 16 October 2023
Karen
United StatesAlcohol prices
Nice and clean. Friendly staff. Thought there would be breakfast but there was not. Prices in bar were way to high.
Stayed in October 2023
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