Reviews of Courtyard Syracuse Carrier Circle 3 stars
6415 Yorktown Circle, East Syracuse, NY 13057, United States
Loading
Guests also reviewed these properties:
Ayia Napa, Cyprus
Moline, United States
Baia Domizia, Italy
Lenexa, United States
Santa Marta, Colombia
Hollola, Finland
Samokov, Bulgaria
Brissac, France
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewVery clean
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewFriendly staff
Room was on backside of elevator. Disrupting family sleeping
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 1 July 2025 · Stayed in May 2025
Verified reviewClean and friendly
Pool needed key
Dear Tammy, Thank you so much for your Awesome review of our hotel and team! We are honored that you enjoyed your visit and apologize for any inconvenience that it caused you to have to come to the front desk to use a pool key. Unfortunately, the Onondaga County health department requires this is how we operate or we are unable to have our pool open. We look forward to hosting any future visits that you make to Syracuse and hope to offer you a WOW experience every time. Thank you again and have a fantastic rest of your day and week! Kelly Foster General Manager
Dear Tammy, Thank you so much for your Awesome review of our hotel and team! We are honored that you enjoyed your visit and apologize for any inconvenience that it caused you to have to come to the front desk to use a pool key. Unfortun… Show more
Reviewed: 1 July 2025 · Stayed in May 2025
Verified reviewFriendly and helpful
Pool needed a key
Dear Tammy, Thank you so much for your Awesome review of our hotel and team! We are honored that you enjoyed your visit and apologize for any inconvenience that it caused you to have to come to the front desk to use a pool key. Unfortunately, the Onondaga County health department requires this is how we operate or we are unable to have our pool open. We look forward to hosting any future visits that you make to Syracuse and hope to offer you a WOW experience every time. Thank you again and have a fantastic rest of your day and week! Kelly Foster General Manager
Dear Tammy, Thank you so much for your Awesome review of our hotel and team! We are honored that you enjoyed your visit and apologize for any inconvenience that it caused you to have to come to the front desk to use a pool key. Unfortun… Show more
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewReviewed: 14 April 2025 · Stayed in April 2025
Verified reviewFriendly staff nice, clean and quiet.
Dear Mcgrew, Thank you so much for your feedback! We are glad to hear you enjoyed your visit! We look forward to hosting any future trips that you have to the Syracuse area and hope to offer you a WOW experience at that time. I thank you again and hope that you have a fantastic rest of your day and week! Kelly Foster, GM
Dear Mcgrew, Thank you so much for your feedback! We are glad to hear you enjoyed your visit! We look forward to hosting any future trips that you have to the Syracuse area and hope to offer you a WOW experience at that time. I thank y… Show more
Reviewed: 15 March 2025 · Stayed in February 2025
Verified reviewLiked the pool for the kids, room was clean and comfortable
Pics of the pool area have a hot tub, there is no hot tub. Starbucks, on site, served frozen muffins and "hotel" coffee and cost a fortune. Never been to a hotel where they didnt have free coffee
Dear Peter, Thank you so much for your feedback! We are glad to hear you enjoyed your visit overall and will certainly use your feedback to fine tune our operations as we are able. We look forward to hosting any future trips that you have to the Syracuse area and hope to WOW you at that time. I thank you again and hope that you have a fantastic rest of your day and week! Kelly Foster, GM
Dear Peter, Thank you so much for your feedback! We are glad to hear you enjoyed your visit overall and will certainly use your feedback to fine tune our operations as we are able. We look forward to hosting any future trips that you ha… Show more
Reviewed: 8 March 2025 · Stayed in February 2025
Verified reviewProperty
Hello Jagan, sa, Thank you for your review of your recent experience at our hotel! It is our goal to ensure that you have a 10 stay when you visit. Was there anything specific we could have done differently that would have taken your stay from okay to WOW? We are always looking for opportunities to improve and will certainly use your feedback to do so. We hope to hear from you soon and to host any future trips that you make to the Syracuse area. I thank you again and hope that you have a fantastic rest of your day and week! Kelly Foster, GM
Hello Jagan, sa, Thank you for your review of your recent experience at our hotel! It is our goal to ensure that you have a 10 stay when you visit. Was there anything specific we could have done differently that would have taken your st… Show more
Reviewed: 16 February 2025 · Stayed in February 2025
Verified reviewEverything was very nice it was clean and comfortable the front desk worker was very nice went above and beyond welcoming me and telling me about the amenities
Something was down with the pilot light I think she said so there was a limited breakfast
Dear Robert, Thank you so much for choosing to stay with us and for sharing your feedback. It is our goal to ensure you have a 10 stay while with us and my team and I will do everything within our power to make that happen. I truly apologize for the issues that we had with our stove. Please know we have since had that fixed and hope to prevent anything like that from happening again in the future. We hope to host any visits you have back to the Syracuse area and hope to offer you a WOW experience at that time. I thank you again and hope that you have a fantastic rest of your day and week! Kelly Foster, General Manager
Dear Robert, Thank you so much for choosing to stay with us and for sharing your feedback. It is our goal to ensure you have a 10 stay while with us and my team and I will do everything within our power to make that happen. I truly apo… Show more
Reviewed: 16 February 2025 · Stayed in February 2025
Verified reviewReviewed: 6 December 2024 · Stayed in December 2024
Verified reviewReviewed: 8 November 2024 · Stayed in October 2024
Verified reviewReviewed: 28 October 2024 · Stayed in October 2024
Verified reviewLittle details, friendly knowledgeable staff, beautiful place. Best stay at Saracuse that we've had for the marching band competition.
We couldn't open the balcony door.
Dear Christine, Thank you so much for your Awesome review of our hotel and team! We are truly honored that you enjoyed your stay with us and hope to host each and every future visit that you have to the Syracuse area. We hope to make every future stay even better than the last....and if you have any issues in the future like a stubborn balcony door, please reach out and let us know...anyone on our team would be happy to assist. I thank you again and hope that you have a fantastic rest of your day and week! Kelly Foster, GM
Dear Christine, Thank you so much for your Awesome review of our hotel and team! We are truly honored that you enjoyed your stay with us and hope to host each and every future visit that you have to the Syracuse area. We hope to make ev… Show more
Reviewed: 23 September 2024 · Stayed in September 2024
Verified reviewRaven and Ada were great helping with some reservations issues. Recreation area looked great although I did not use it. Lobby chairs by fireplace were very appealing !
Computer system the Front Desk Agents had to use was archaic and slow.
Reviewed: 16 September 2024 · Stayed in September 2024
Verified reviewReviewed: 16 September 2024 · Stayed in September 2024
Verified reviewstaff was great and food was good
all good
Reviewed: 13 September 2024 · Stayed in September 2024
Verified reviewPool looks a little dirty
Reviewed: 9 September 2024 · Stayed in September 2024
Verified reviewNice courtyard, friendly people in an area, which was convenient for everything we were in Syracuse for
The room looked like it had just had some construction done to it, and the cleanup from the construction was not completely finished, but they did accommodate us with the connecting rooms so we did not complain. Also made a reservation and the reservation was put under someone else’s name and then we still got charged for it this correction hopefully has been made.
Reviewed: 9 September 2024 · Stayed in September 2024
Verified reviewReviewed: 29 July 2024 · Stayed in July 2024
Verified review