1562 Crossways Boulevard, Chesapeake, VA 23320, United States
#27 of 38 hotels in Chesapeake
Guests' ChoiceBased on 59 hotel reviews
7.1Cleanliness
7.7
Comfort
8.2
Location
8.6
Facilities
7.3
Staff
8.6
Value for money
7.7
Free WiFi
7.5
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Showing 1 – 25
Reviewed: 16 June 2025
Maria
United StatesThe elevator was out of order
Very nice hotel
Stayed in June 2025
Reviewed: 6 April 2025
Brock
United StatesI was there for a staycation for my birthday. Overall good experience except housekeeping knocked on my door while I was in the bathroom and I told them come back and they never did even after I asked the front desk could they get housekeeping to come to my room still no one showed up. The bed was too firm for my taste and I found it hard to get comfortable. And there was a Starbucks there in the lobby but it wasn’t open any of the days I was there.
Stayed in March 2025
Reviewed: 16 October 2023
Chassidy
United StatesThe hotel is under construction and the stairways were dirty. We didn't like that there was no complimentary breakfast. Other then that is was fine.
Unfortunately, we did not have the breakfast. The location was great! Everything including the mall was around the location. Great food options and easy access to the highways.
Stayed in October 2023
Reviewed: 14 August 2023
Rodriguez
United StatesThe price was not worth the size of the room and wasn’t able to use the facilities that were considered amenities but maybe it was a busy weekend and I understood they’re remodeling. But a heads up would’ve been nice . It was ok but wasn’t worth the price
The location was great. The price wasn’t worth it though .
Stayed in August 2023
Reviewed: 20 June 2023
Elizabeth
United StatesI asked for handicapped room, and only got a safety bar in the shower, which meant I had to go to the public bathroom to use the facilities.. The place is in the midst of renovation. Had I known that I would have stayed somewhere else. No continental breakfast.
The beds were very comfortable. The coffee at Starbucks in the lobby was excellent, way better than normal hotel coffee.
Stayed in June 2023
Reviewed: 1 April 2023
Isiah
United Statesnothing
the people
Stayed in March 2023
Reviewed: 29 August 2025
Jennifer
United StatesSmelled musty. Air conditioner leaked and rug was extremely wet. Expensive.
Great location.
Stayed in August 2025
Reviewed: 19 August 2025
James
United StatesThe room was not attended to from check in to check out we asked from wed Thursdays Friday Saturday Sunday to have the room.clean and yet nothing until late Sunday it was finally done
The location to get to places
Stayed in August 2025
Reviewed: 23 July 2025
Barbara
United StatesNot a pleasant smell in elevator,also the room had a bad oder too, when you walk in. Very musty! Damp feeling. Water pressure in shower nit very good..
Location was great! Close to friends house we were visiting .
Stayed in July 2025
Reviewed: 23 April 2025
Thomas
United StatesStains on linen, bathroom wasn’t fully clean, elevator was not working so I had to take the stairs
Stayed in April 2025
Reviewed: 16 February 2025
Temara
United StatesNothing
The polite and friendly staff
Stayed in February 2025
Reviewed: 2 December 2024
Teresa
United StatesWould have liked to have a bottle of water for the coffee pot. I stayed at an Aloft the night prior and it was a nice little perk.
Location was good. Room was clean and comfortable. Front desk check in staff very nice.
Stayed in November 2024
Reviewed: 18 October 2024
Marion
Abkhazia, GeorgiaEVERYTHING
Stayed in October 2024
Reviewed: 20 September 2023
Yakema
United StatesPaid for and booked balcony. Under construction looks like they are removing balcon. No mention prior to non refundable booking. Room had horrible order.
Location
Stayed in September 2023
Reviewed: 21 August 2023
Drake
United StatesRenovations were in progress. Noise at 9am. The carpets were stained. The sliding glass door did not open. Staff was very nice though.
Stayed in August 2023
Reviewed: 15 August 2023
Wanda
United StatesThe sofa couch would not pull out for my friend to sleep on it. Front desk was informed and I was told maintenance would come in to repair it at 8am so myz friend sleep crunched in a fetal position do to having only the loveseat itself to sleep on. Her back hurts even more now she exclaimed. No bathroom light. View was all construction and plaster on the window. Phone did not work. Television had to be repaired 1 hr it took this maintenance person to repair it while we sat hoped and watched him.
No breakfast offered
Stayed in August 2023
Reviewed: 29 June 2023
Lori
United StatesConstruction on property. Renovating the building. Received an email about it after I had booked a non-refundable room. Upon leaving property to return home discovered a nail in my tire and had to get a new tire.
Staff was friendly and helpful.
Stayed in June 2023
Reviewed: 19 June 2023
Angelina
United StatesThere was a theft in the room of my niece who was also a guest there.
Stayed in June 2023
Reviewed: 9 June 2023
Karen
United StatesThe entire exterior was under construction, and it was a MESS! jThe walkways had all the debris like the workers just threw it wherever they felt. Very limited parking due to be blocked off for the construction so the only place I could park was in a big puddle (it was raining 2nd night) and since they blocked off all entrances except for the front (only because all the construction trash) I had to walk around building to get in. Also, I don't know how long ago all the trees were cut down but all it still remains all piled up and there was trash EVERYWHERE. The view from my window was disgusting. Marriott needs to audit this property. I definitely won't be staying here again.
One girl at the front counter (it was evening of the first night of my stay), sorry didn't get her name, was very sweet and helpful.
Stayed in June 2023
Reviewed: 21 March 2023
Andrew
United Statesmismatched old furniture. pool is permanently closed.
it’s centrally located
Stayed in March 2023
Reviewed: 10 February 2023
Kolawole
United StatesRoom phone not working
Location
Stayed in February 2023
Reviewed: 28 November 2022
Ms
United StatesBreakfast is HORRIBLE for the price!!!
Location was excellent, young lady who checked me in was excellent!!
Stayed in November 2022
Reviewed: 27 October 2022
Kristen
United StatesTo get a coffee was horrible. The woman at the front desk had to tell the person at the counter I was waiting there. And it took 15 minutes to two coffees on a Monday morning. And I was the only person waiting....there wasn't a line or others being waited on. It was horrible. Spend my time & money getting coffee elsewhere.
Annetta at the front desk was OUTSTANDING!!! From our phone conversations to welcoming us each & every time we entered....OUTSTANDING customer service. Couldn't have asked for a nice person to deal with.
Stayed in October 2022
Reviewed: 17 October 2022
Dwayne
United StatesWas not impressed with hotel elevator. To me it felt like a freight elevator.
I did not have breakfast
Stayed in October 2022
Showing 1 – 25
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