100 Charlotte Avenue, Carolina Beach, NC 28428, United States
#21 of 69 hotels in Carolina Beach
Guests' ChoiceBased on 327 hotel reviews
8.3Cleanliness
8.5
Comfort
8.6
Location
9.5
Facilities
8.4
Staff
9.0
Value for money
7.7
Free WiFi
8.3
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End of dialog contentReviewed: 30 August 2025
Frankie
United StatesI would have rated excellent but the lighting needs improved in room including bathroom.
Direct access to beach and boardwalk spacious rooms.
Stayed in August 2025
Reviewed: 1 August 2025
Franklin
United StatesThe patio door glass needed cleaning, no microwave in the room, you have to go in the vending area to use it
It was within walking distance to the amusement park and the boardwalk
Stayed in July 2025
Reviewed: 26 July 2025
Lewis
United StatesPool was a bit dirty bathroom door was hard to open
The location is great!!
Stayed in July 2025
Reviewed: 26 July 2025
Jerry
United StatesThe only thing that bothered me was that housekeeping would only leave 3 sets of towels in a room that sleeps four, and we had four people. Upon arrival we only had 3 sets, & housekeeping stoped by one day & only left us 3 sets & told us we had to call the front desk for another set. I had to keep asking the front desk for enough towels. Make it make sense!
All staff were friendly and professional. The hotel was at a convenient location for most of the boardwalk activities and restaurants. Ocean view was beautiful. Clean.
Stayed in July 2025
Reviewed: 19 July 2025
Mary
United StatesThey could have had a better selection on breakfast in the lobby especially for kids
Friendly staff, close by to the board walk
Stayed in June 2025
Reviewed: 3 July 2025
Crosby
United StatesBreakfast was an added cost for adults and children- a room rate over 600 per night should include breakfast AND parking 🧐🧐WTH!!!!
Location staff cleanliness
Stayed in June 2025
Reviewed: 2 July 2025
Janie
United StatesIt was very nice to have a lounging area to socialize with family and friends. The restaurant area was close by with great customer service.
Stayed in June 2025
Reviewed: 27 May 2025
Carolyn
United StatesMrs. Price was a sweetheart at front desk. They need major update in those rooms. Our AC unit sounds so loud, I wish I reported it that day but I waited till the 3rd day and all the rooms were booked. I can only post a pic of it but want let me upload the actually sound. Don’t think they do maintenance on those units because they shouldn’t be sounding loud. The sliding glass door has a huge film on it like it and probably hadn’t been clean in months. One elevator wasn’t working. They will only give you fresh towels and wash cloths every other day. It took me 4 hours to call and make several visit to the front desk to get towels/ wash cloths. We reported a kid threw up in the indoor pool and the water wasn’t changed and we saw people in the pool the next day. 🤮 Just don’t see no serious action taken on anything.
Great location, inside and outside pool. Walk to beach and it was ocean front. They provide towels for both pool.
Stayed in May 2025
Reviewed: 14 April 2025
Brian
United StatesMattress sagged and needed replacing
Stayed in April 2025
Reviewed: 8 April 2025
Jordan
United StatesThe wifi is not reliable at all
The staff was really friendly. The gentleman with dreads was absolutely amazing
Stayed in April 2025
Reviewed: 2 April 2025
Alicia
United StatesEverything in our room was great except the pillows. They, quite frankly, suck.They are down pillows so they compress alot when used. Not great support. Didnt sleep well. If we come back we will bring our own memory foam pillows. Was also disappointed they dont provide some kind of breakfast spread. The Hampton Inn, next door does so we are considering that place the next time we decide to staycay.
We only live an hour away and wanted to do a "staycation". Great place to do so. Love the late indoor pool hours. 11pm. And our ocean front balcony was fantastic. We didnt have any chairs for our balcony so we called and a very nice young white guy in house keeping brought them up and answered some questions about the place for us.
Stayed in April 2025
Reviewed: 17 March 2025
Marro
United StatesInstead of greeting was told to wait a minute.
The person who checked in wasn't particularly friendly, but the rest of the staff was.
Stayed in March 2025
Reviewed: 15 March 2025
Jerika
United StatesThe hotel is a little dated and the walls were very thin. I could hear my neighbor’s whole conversation.
It is in a great location. It is right on the boardwalk. Lots of food nearby. Every room is oceanfront, which was really nice. The beds were very comfortable. They have a bar/barista onsite. 24/7 fitness center. Staff were friendly.
Stayed in February 2025
Reviewed: 10 March 2025
Pegg
United StatesCurrently working on balconies, not stated at the time of booking only brought up there days prior in an email, with no opportunity to cancel only to move your reservation with no penalty , couldn’t move reservation I already took off from my job! Jack hammers were quite annoying all day long, couldn’t sit on our balcony because of the constant dust on most days…….
Mostly everything
Stayed in March 2025
Reviewed: 20 February 2025
Caltagirone
United StatesThe shower head, breakfast was included.
The room and theview
Stayed in February 2025
Reviewed: 3 January 2025
Hoffman
United StatesNothing
Views. Close to walking distance to fireworks .
Stayed in January 2025
Reviewed: 29 December 2024
Kenneth
United StatesConstruction to balcony’s were being repaired. Very very loud noise from equipment every day except Christmas Day. Plans should never been made on Christmas week. We could not hear each other in conversation and could not hear tv. Hotel was great except for the extremely loud noise. Actually had to leave facility to have conversations.
Stayed in December 2024
Reviewed: 23 December 2024
Rosa
United StatesThey did not informed me that they were doing some renovations. I woke up with a jack hammer in my ear. I couldn't get the rest I really needed.
My view of the ocean. And the receptionist Michael was very professional and friendly.
Stayed in December 2024
Reviewed: 11 December 2024
Kim
United StatesIce machine on our floor did not work. Only one large trashcan on the floor was full and overflowing both days that we were there. No microwave in the room. There was one microwave for the entire floor.
Rooms were clean. Staff was very nice and helpful.
Stayed in December 2024
Reviewed: 9 December 2024
Monica
United StatesThe indoor pool was not warm enough. Need more variety at Bistro
Clean respectful
Stayed in December 2024
Reviewed: 25 November 2024
Queen
United StatesNothing
Evthing
Stayed in November 2024
Reviewed: 6 November 2024
Richard
United StatesBalcony needs resurfaced. Glass needs redone as it's been sand scrubbed Shower needs extra grab handle
Ocean front rooms
Stayed in October 2024
Reviewed: 18 September 2024
Beverly
United StatesThey need a bar by the toilet and second bar at back of shower. I wasn't offered an ADA room. Toilet is too low. Also a step stool for the bed is good for someone whose short or with disabilities.
The facilities were fine and the staff went above and beyond considering there was a tropical storm that came through. Offered free meals for lunch and dinner on the day of the storm because nothing was open in town, nor could you get anywhere with the flooding.
Stayed in September 2024
Reviewed: 12 August 2024
Meron
United StatesNo hot tub.
Location was excellent.
Stayed in August 2024
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