Reviews of Courtyard by Marriott San Francisco Union Square 3 stars
761 Post Street, Union Square, San Francisco, CA 94109, United States
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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewlocation close to most of the popular places
The water pressure from the showerhead feels a little painful.
Xiaoyi, thank you for staying with us at Courtyard by Marriott San Francisco Union Square. The team is pleased you found the location convenient and the accommodations well-kept. Your feedback regarding the shower experience is appreciated and will be taken into consideration. We hope to welcome you again soon.
Xiaoyi, thank you for staying with us at Courtyard by Marriott San Francisco Union Square. The team is pleased you found the location convenient and the accommodations well-kept. Your feedback regarding the shower experience is appreciated … Show more
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe property and room was clean and the staff friendly
The parking situation is difficult and expensive. Loading and unloading luggage is problematic. No dedication valet station.
Russ, thank you for staying with us at Courtyard by Marriott San Francisco Union Square. The team is pleased you found both the accommodations and colleagues welcoming. While the arrival process did not fully meet your expectations, we appreciate your feedback and hope to see you again soon for another visit.
Russ, thank you for staying with us at Courtyard by Marriott San Francisco Union Square. The team is pleased you found both the accommodations and colleagues welcoming. While the arrival process did not fully meet your expectations, we appr… Show more
Reviewed: 25 August 2025 · Stayed in July 2025
Verified reviewThe place was nice but really small for the price.
The location was full of homeless people and the price for the vallet parking was really high.
Carlos, thank you for sharing thoughts about your visit. The team values hearing your feedback on the accommodations and amenities. Your comments on the surrounding area and parking charges are appreciated, and these observations are always considered as the team looks for ways to enhance the guest experience.
Carlos, thank you for sharing thoughts about your visit. The team values hearing your feedback on the accommodations and amenities. Your comments on the surrounding area and parking charges are appreciated, and these observations are always… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewWe liked the room, was calm, clean and staff were very friendly especially Chris
The option for breakfast
Thank you for staying with us at Courtyard by Marriott San Francisco Union Square. The team is pleased you enjoyed the peaceful atmosphere and cleanliness of your room, as well as the attentive service from colleagues like Chris. Your feedback regarding breakfast options is appreciated and helps us continue to improve the guest experience. We hope to welcome you again soon.
Thank you for staying with us at Courtyard by Marriott San Francisco Union Square. The team is pleased you enjoyed the peaceful atmosphere and cleanliness of your room, as well as the attentive service from colleagues like Chris. Your feedb… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewOne of the best check in experiences I've ever had. Every employee we came across were so nice and professional
There's nothing really we didn't like.
Thank you for the wonderful feedback. Our team at Courtyard by Marriott San Francisco Union Square is thrilled you enjoyed your stay and had such a memorable check-in experience. It’s fantastic to know you found our colleagues to be both welcoming and professional. We hope to see you again soon.
Thank you for the wonderful feedback. Our team at Courtyard by Marriott San Francisco Union Square is thrilled you enjoyed your stay and had such a memorable check-in experience. It’s fantastic to know you found our colleagues to be both we… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewI liked everything connected to the hotel itself. My problem is the piratical Cafe Maurice. Though the staff were nice and hard working, there is NO WAY a fried egg on a bagel should cost more than $20.
Cafe Maurice. See above.
Thomas, thank you for sharing your thoughts. It’s great to hear you enjoyed many aspects of your stay and appreciated the dedication of the team at the on-site restaurant. Your comments regarding pricing have been noted, and the feedback will be passed along to the relevant department.
Thomas, thank you for sharing your thoughts. It’s great to hear you enjoyed many aspects of your stay and appreciated the dedication of the team at the on-site restaurant. Your comments regarding pricing have been noted, and the feedback wi… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewExcellent service from the staff. They were very welcoming, accommodating, and answered all my questions thoroughly.
Jasmine, it’s wonderful to hear you had a great time at Courtyard by Marriott San Francisco Union Square. The team is delighted you felt so well taken care of throughout your stay. We appreciate your feedback and look forward to welcoming you back soon.
Jasmine, it’s wonderful to hear you had a great time at Courtyard by Marriott San Francisco Union Square. The team is delighted you felt so well taken care of throughout your stay. We appreciate your feedback and look forward to welcoming y… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewFriendly staff, valet was very helpful
Roxanne, it’s wonderful to hear you had a great time at Courtyard by Marriott San Francisco Union Square. The team is thrilled that you found everyone welcoming and you appreciated the valet service. We hope to see you again on your next visit!
Roxanne, it’s wonderful to hear you had a great time at Courtyard by Marriott San Francisco Union Square. The team is thrilled that you found everyone welcoming and you appreciated the valet service. We hope to see you again on your next vi… Show more
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewNear Union Square
Breakfast quite expensive
Wouter, thank you for staying with us at Courtyard by Marriott San Francisco Union Square. The team is glad you appreciated the central location. Your comments about breakfast pricing are noted, and we're pleased you found the property convenient for exploring the city.
Wouter, thank you for staying with us at Courtyard by Marriott San Francisco Union Square. The team is glad you appreciated the central location. Your comments about breakfast pricing are noted, and we're pleased you found the property conv… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewStaff were not helpful
Thirumalesh, thank you for providing feedback. The team strives to deliver a welcoming experience for all guests. Your comments regarding assistance are being taken into consideration for review.
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewHad an amazing experience here. The staff were so lovely and it was extremely clean.
Farrell, it’s wonderful to hear you had a great time at Courtyard by Marriott San Francisco Union Square. The team is grateful for your kind words about their warm service and the property’s cleanliness. Everyone looks forward to welcoming you again soon.
Farrell, it’s wonderful to hear you had a great time at Courtyard by Marriott San Francisco Union Square. The team is grateful for your kind words about their warm service and the property’s cleanliness. Everyone looks forward to welcoming … Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewThe cooling system didn't work for the room and the hotel staff didn't give a damn!
Bhaumik, thank you for taking the time to share feedback. The team aims to provide attentive service and a comfortable environment for all guests. Your comments will be shared with management to help enhance the overall guest experience.
Reviewed: 24 June 2025 · Stayed in May 2025
Verified reviewReviewed: 11 June 2025 · Stayed in June 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewThe staff were extremely helpful and special thanks must be said to Edmon who processed our check in and check out incidentally. Not only was his service was very good but also he gave a lot of tips where to visit etc as it was our very 1st time in SF.
The fridge system of turning it on & off as it’s not helpful especially if you put yoghurts or personal medicine inside to keep it cool then it’s not helpful at all
Mark, we’re delighted you loved your experience at Courtyard by Marriott San Francisco Union Square, and it’s wonderful to hear that Edmon made your stay extra memorable. Thank you for acknowledging his efforts and sharing your feedback about the in-room fridge. Our team values your input, and we look forward to welcoming you again on your next visit to San Francisco.
Mark, we’re delighted you loved your experience at Courtyard by Marriott San Francisco Union Square, and it’s wonderful to hear that Edmon made your stay extra memorable. Thank you for acknowledging his efforts and sharing your feedback abo… Show more
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 25 May 2025 · Stayed in May 2025
Verified reviewFriendly staff, great location, and good price
The shower/tub was very curved and seemed a little slippery to us old folks but we managed.
Charles, thank you for staying with us at Courtyard by Marriott San Francisco Union Square. The team is pleased you enjoyed the welcoming atmosphere, central setting, and attractive rate. Your comment regarding the shower experience has been noted. We’re looking forward to welcoming you back for another enjoyable visit.
Charles, thank you for staying with us at Courtyard by Marriott San Francisco Union Square. The team is pleased you enjoyed the welcoming atmosphere, central setting, and attractive rate. Your comment regarding the shower experience has bee… Show more
Reviewed: 18 May 2025 · Stayed in April 2025
Verified reviewReviewed: 14 May 2025 · Stayed in May 2025
Verified reviewGood sized room for 2 adults and 2 kids. Nice modern decoration, very clean, very comfy beds, very nice staff. Only noticeable street noise was fire engine here and there, but otherwise very quiet.
A bit of a walk (uphill getting back to hotel) from union square but overall quite close to places of interest or transportation.
Vanessa, the team at Courtyard by Marriott San Francisco Union Square is thrilled you enjoyed the spacious room, contemporary decor, cleanliness, and comfortable bedding. It’s great to know you found the atmosphere peaceful and the colleagues welcoming. Your note about the walk back to the hotel is appreciated, and it’s wonderful you found the location convenient for exploring the city. We look forward to welcoming you and your family again.
Vanessa, the team at Courtyard by Marriott San Francisco Union Square is thrilled you enjoyed the spacious room, contemporary decor, cleanliness, and comfortable bedding. It’s great to know you found the atmosphere peaceful and the colleagu… Show more
Reviewed: 2 May 2025 · Stayed in May 2025
Verified reviewlocation was good.
I chose the hotel because it was reasonably priced. I had to change the date of my one-night stay by one day. when I checked out, I was told that because of a convention in town, my one day change went from $160 for the night to over $1000. I should have been told that when I changed the booking by one day, and definitely prior to check in. Staff were rude about it. I will not stay in this chain again.
Mary, thank you for your feedback. We appreciate you mentioning the convenient setting. We aim to provide clear communication and courteous service at all times. Your comments regarding your experience have been noted, and efforts are continuously made to deliver a more seamless visit for all future guests.
Mary, thank you for your feedback. We appreciate you mentioning the convenient setting. We aim to provide clear communication and courteous service at all times. Your comments regarding your experience have been noted, and efforts are conti… Show more