Reviews of Courtyard by Marriott Lansing 3 stars
2710 Lake Lansing Road, Lansing, MI 48912, United States

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Reviewed: 17 July 2025 · Stayed in May 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewA/c didnt work well, no breakfast, didnt get my deposit back.
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewNext to prometric center, waking distance.
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewRoom size
There was garbage on our patio and the pool was closed. That is the only reason we stayed so was very disappointed
Reviewed: 10 June 2025 · Stayed in May 2025
Verified reviewClean & Safe
No pool availability. They didn't have anyone to staff the free breakfast so you didn't get anything!
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewThe front staff was amazing!
The cleanliness! I was there 4 nights and never once was my bed cleaned! I had to go ask them to clean my room. I had to ask them to get more towels and toilet paper every day! House keeping isn’t the best here.
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewOur hotel experience was horrible. I reserved this hotel in February and when we arrived, our room was not big enough for our reservation number. Our two children, ages 9 and 11, had to share a single bed which was not in the description of the reservation. The hotel was under construction and many of the construction areas were left unattended and open for anyone to walk into. There were no towels available for a majority of our stay. We were told the washer broke, etc. it was horrible. No housekeeping was done although we were asked if we wanted it since our stay was for 4 nights. Very disappointed and misled.
Reviewed: 14 April 2025 · Stayed in April 2025
Verified reviewTv in the bedroom didn’t work and the guy at the front desk said couldn’t nothing be done until Monday.. Defeats the whole purpose of getting a room with a bedroom so we can relax and watch tv while in the bed
Reviewed: 14 April 2025 · Stayed in January 2025
Verified reviewReviewed: 5 April 2025 · Stayed in January 2025
Verified reviewReviewed: 6 March 2025 · Stayed in January 2025
Verified reviewReviewed: 26 February 2025 · Stayed in February 2025
Verified reviewReviewed: 5 January 2025 · Stayed in December 2024
Verified reviewThe staff was amazing
I had to switch rooms multiple times because the tv stop working. The cleaning staff touched my belongings while clean which I personally have mixed feeling about while I appreciate them cleaning - and doing a great job- I’m not okay with strangers touching my stuff.
Reviewed: 3 January 2025 · Stayed in November 2024
Verified reviewReviewed: 31 December 2024 · Stayed in December 2024
Verified reviewReviewed: 26 December 2024 · Stayed in December 2024
Verified reviewReviewed: 9 December 2024 · Stayed in December 2024
Verified reviewThe location was great
The spots on the carpets in the hallways and room. The cracks in the tub and the yellowing in the tub
Reviewed: 30 November 2024 · Stayed in November 2024
Verified reviewComfortability and privacy
Available TV channels
Reviewed: 25 November 2024 · Stayed in November 2024
Verified reviewthe room was nice
there was no coffee there wasn't a microwave in room no breakfast
Reviewed: 19 October 2024 · Stayed in October 2024
Verified reviewReviewed: 16 October 2024 · Stayed in October 2024
Verified reviewNothing
Tv had a line through it no free breakfast sheets smelled bad
Reviewed: 14 October 2024 · Stayed in October 2024
Verified reviewReviewed: 7 October 2024 · Stayed in October 2024
Verified reviewThe room smelled as if someone were smoking in it before me and sprayed air fresheners.
The facility was not clean
Reviewed: 5 October 2024 · Stayed in October 2024
Verified reviewGood room size
Breakfast poor