A little further from tue strip than we thot The parking lot was full. Maybe to small for the amount of rooms, hard to find a spot, even for our motorcycles. Maybe people not staying there taking them up, not their fault, but maybe more managed would help that.

Clean. King bed. Friendly staff

Stayed in August 2025

Needs more parking

Downtown, clean,

Stayed in August 2025

Breakfast selection, way overpriced.

Gorgeous property and great walking distance.

Stayed in July 2025

The property was clean. The bed was comfortable, and the bathroom was spacious. The location is very nice.

Stayed in July 2025

No included breakfast or available coffee, staff could have been more friendly and welcoming

Location, clean

Stayed in June 2025

I enjoyed everything about my trip! The staff were very friendly and helpful. The food was delicious. Our room had a great view of the mountains! And the location was excellent! Walking distance to the heart of Gatlinburg!

Stayed in June 2025

Mattress and pillows are not of good quality.

Staff at reception and Starbucks was very friendly and helpful.

Stayed in June 2025

A couple of items were added to the bill that I assumed were free - parking ($24.57) and use of my Mastercard (34.02). I also received a small bill ($15) from the restaurant that was not expected. It was probably for a small overage on the $30 allotment for breakfast but I don't think it amounted to $15.

Stayed in June 2025

Beds were hard an less comfortable as I would have liked. And the Police was doing something weird outside at 2 am using the sirens. Not sure what that was about.

Eating area was really nice. Seating area was nice. The staff were friendly. Room was nice. Bathrooms were nice,

Stayed in May 2025

Location, balcony, comfortable bed

Stayed in April 2025

Great location!

Stayed in April 2025

My wife and I were greeted with a very friendly check in lady who displayed such a beautiful smile throughout our stay. We new our stay would be a wonderful experience, and it was! We always watch cable news. Although there were channels identified and lite up on the tv screen ( FOX for one), the tv monitor was sketchy with no sound or picture during our stay. We do not watch CNN or MSNBC! The tv was very small and located too far from our bed. We had to watch while sitting in the two room chairs. This may be something to check on that have larger rooms. Our room was beautiful that also included with a balcony. The room was very clean, too!

Loved the very friendly staff greeting at the restaurant. My full breakfast was very delicious. We had a beautiful room

Stayed in March 2025

Great hotel and nice and clean

Stayed in March 2025

Nothing was negative about our experience

Clean, staff very friendly, close to down town Gatlinburg

Stayed in March 2025

Clean. Updated.

Stayed in March 2025

Just a few minor issues we had with room 218, the shower only had scolding hot water and I had issues with the main light in the bathroom. I tried the light switch several times and the light would not turn on, however my daughter came in and it tried and it immediately worked for her. So, it might be faulty. We decided to leave the light on all night just incase it wouldn’t turn on again. The beds were a little hard for our liking, we both woke up stiff, but the pillows were amazing! My biggest complaint was with the Booking.com listing. It listed it as a 1 Queen bed with balcony. I had to call the hotel directly to confirm there were actually two queens. Seemed several of the rooms were listed incorrectly.

My daughter and I came up for an overnight stay. We live 2 hrs away so we frequently come up to Gatlinburg for a quick getaway. This was our first time staying in this hotel and we are definitely adding this to our list of favorites!! The hotel is a 8 min walk to the Parkway strip. We arrived late (10pm) but we felt safe walking to the strip and back for dinner. The hotel has beautiful landscaping, an inviting lobby with a fireplace. The rooms are spacious, very clean and the decor is very nice. Free parking was a plus as we could walk to anything on the strip. We had a great view of the space needle and sky bridge from our balcony. I think this has to be one of the nicest, most updated hotel we’ve stayed in since Covid. Great job Marriot. The Booking.com room upgrade was nice perk!

Stayed in March 2025

The bathroom tub

The up of the room

Stayed in February 2025

Only complaint would be that the pillows are waaay to soft and slippery but that is it.

Gorgeous property and has actually been renovated and doesn’t look like the photos but it’s even better! Everything was clean and it was so nice to relax every night near a fire inside it outside. The bar tender was exceptional and super friendly every night! This was the best experience we’ve ever had at a hotel and honestly we’re picky. Even the elevators were perfect and they had some of the cutest lobby bathrooms I’ve ever seen. It’s in a great spot with an amazing breakfast restaurant next door and you can walk down to the strip easily. Can’t wait to stay here again! 100/10

Stayed in February 2025

Room was clean and the staff was excellent

Stayed in February 2025

Location

Stayed in February 2025

There is no breakfast provided. They need to at least provide a continental breakfast.

Stayed in February 2025

I didn't like that Starbucks wasn't available all day. It closed mid-morning to late evening. 😦

The rooms were modern and updated. The bed was comfortable. Nice big shower with great water pressure. It was great having a microwave and fridge. I like how it was hidden, keeping the room looking sleek. Staff was very helpful. It was great having a full bar and bistro in the lobbynwith Starbucks. I posted the view from our room. It was nice, especially at night.

Stayed in February 2025

Welcoming fire, decor, hours of food service, comfy chairs, large well equipped room with a phenomenal view.

Stayed in January 2025

No refrigerator in room. No washcloths in bathroom. Had to walk down at 10 pm to get washcloths because no one was there to bring them up.

Location, comfortable

Stayed in January 2025