Reviews of Courtesy Inn Downtown Eugene 1 stars
345 West 6th Avenue, Eugene, OR 97401, United States
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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewVery clean and the employees were very nice.
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewLocation is a short walk from the Amtrak Station. I couldn't get the TV to work and the front desk person came to my room to conduct a very helpful tutorial.
No "Do Not Disturb" signs, cleaner tried to enter my room on two mornings after a knock and immediate key try. Luckily, I had the swing lock in place during the two attempts. Upgrades to rooms appeared to be taking place during my stay.
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewThe location was excellent. Walking distance to just about everything. We were there for a ducks game and the stadium was 20mins walk in the park away
The parking to our room 135 was difficult
Dear Sarah, Thank you for your review. We are glad you enjoyed the excellent location and the convenience of walking to nearby attractions, including the stadium. We appreciate your note about the parking difficulty near your room, and your feedback will help us improve the overall guest experience. We hope to welcome you again. Sincerely, Hotel Manager
Dear Sarah, Thank you for your review. We are glad you enjoyed the excellent location and the convenience of walking to nearby attractions, including the stadium. We appreciate your note about the parking difficulty near your room, and you… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewExcellent staff. Simply but perfectly appointed.
A bit of street noise but it died down late at night. Plus, bring right off a main road is also a major convenience so a little noise is expected
Dear Skye, Thank you for your thoughtful review. We are delighted you enjoyed the charm of the décor, the excellent staff, and the overall comfort of your stay. We appreciate your note on the street noise and are glad it did not take away from the convenience and positive experience. We look forward to your return. Sincerely, Hotel Manager
Dear Skye, Thank you for your thoughtful review. We are delighted you enjoyed the charm of the décor, the excellent staff, and the overall comfort of your stay. We appreciate your note on the street noise and are glad it did not take away … Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewClean and good location.
Could not get the cold water to work on the bathroom faucet .
Dear Lori, Thank you for your feedback. We are glad you enjoyed the clean accommodations and convenient location. We are sorry for the issue with the bathroom faucet and appreciate you bringing it to our attention. Your comments help us improve, and we look forward to providing a smoother experience next time. Sincerely, Hotel Manager
Dear Lori, Thank you for your feedback. We are glad you enjoyed the clean accommodations and convenient location. We are sorry for the issue with the bathroom faucet and appreciate you bringing it to our attention. Your comments help us im… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe motel was cute and clean and had more than enough room for myself, my daughter and 3 big grandkids for the night.
I was surprised by the $200 hold on my credit card - after I already paid the room rate. And it stayed pending for several days
Dear Janiene, Thank you for your review. We are glad you enjoyed the clean and spacious accommodations for your family. We understand your concern about the credit card hold, as it can be an unexpected inconvenience. Your feedback is valuable, and we will continue to make efforts to ensure a smoother guest experience in the future. Sincerely, Hotel Manager
Dear Janiene, Thank you for your review. We are glad you enjoyed the clean and spacious accommodations for your family. We understand your concern about the credit card hold, as it can be an unexpected inconvenience. Your feedback is valua… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewIt is very century located and yet somehow reasonably quiet
I found nothing wrong
Dear Daryl, Thank you for your kind review. We are delighted you enjoyed the convenient location and peaceful atmosphere during your stay. It is wonderful to know everything met your expectations, and we look forward to welcoming you back for another pleasant visit. Sincerely, Hotel Manager
Dear Daryl, Thank you for your kind review. We are delighted you enjoyed the convenient location and peaceful atmosphere during your stay. It is wonderful to know everything met your expectations, and we look forward to welcoming you back … Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewStaff was amazing.
Dear Minner, Thank you for the perfect rating and your continued support. We're so glad to hear you always enjoy your stay and feel comfortable with us. It’s wonderful to know our staff helps make each visit a great one. We look forward to welcoming you back again soon. Sincerely, Hotel Manager
Dear Minner, Thank you for the perfect rating and your continued support. We're so glad to hear you always enjoy your stay and feel comfortable with us. It’s wonderful to know our staff helps make each visit a great one. We look forwar… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in June 2025
Verified reviewIt was clean and quiet.
It was comfortable
Dear Kariman, Thank you for your kind review. We are delighted to know you found your stay clean, quiet, and comfortable. Creating a relaxing environment for our guests is always our goal, and your feedback lets us know we are on the right track. We look forward to welcoming you again. Sincerely, Hotel Manager
Dear Kariman, Thank you for your kind review. We are delighted to know you found your stay clean, quiet, and comfortable. Creating a relaxing environment for our guests is always our goal, and your feedback lets us know we are on the right… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewRoom was spacious, bed was very comfortable. Great climate controll. Well appointed and supplied. Nice breakfast.
The floor did not meet the "barefoot test". Bath faucet leaked significantly.
Dear Paul, Thank you for your thoughtful review. We are glad you enjoyed the spacious room, comfortable bed, climate control, and breakfast. We appreciate your observations about the floor and bathroom faucet, which will be shared with the team for attention. Your feedback helps us improve the guest experience and is truly valued. Sincerely, Hotel Manager
Dear Paul, Thank you for your thoughtful review. We are glad you enjoyed the spacious room, comfortable bed, climate control, and breakfast. We appreciate your observations about the floor and bathroom faucet, which will be shared with the… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe staff was nice, location and bed excellent
The TV did not work. We were looking forward to watch a movie but unfortunately the tv was damaged
Dear Lily Patricia, Thank you for sharing your feedback. We are glad to hear you enjoyed the location, comfortable bed, and friendly staff. We regret the disappointment caused by the television not working during your stay and appreciate you letting us know so the issue can be addressed for future guests. Sincerely, Hotel Manager
Dear Lily Patricia, Thank you for sharing your feedback. We are glad to hear you enjoyed the location, comfortable bed, and friendly staff. We regret the disappointment caused by the television not working during your stay and appreciate y… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in July 2025
Verified reviewDear John, Thank you for your feedback. We are pleased to know you found your stay to be good value for money. Providing comfort and convenience at a fair price is important to us, and it is wonderful to hear we met your expectations. We look forward to welcoming you again soon. Sincerely, Hotel Manager
Dear John, Thank you for your feedback. We are pleased to know you found your stay to be good value for money. Providing comfort and convenience at a fair price is important to us, and it is wonderful to hear we met your expectations. We l… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewNice staff. Clean. Great price/value
Breakfast was too basic
Dear Mohammed, Thank you for your feedback. We are glad you enjoyed the friendly service, cleanliness, and value of your stay. Your comments regarding breakfast are appreciated and will be considered as we work to improve. We look forward to welcoming you back for an even better experience. Sincerely, Hotel Manager
Dear Mohammed, Thank you for your feedback. We are glad you enjoyed the friendly service, cleanliness, and value of your stay. Your comments regarding breakfast are appreciated and will be considered as we work to improve. We look forward … Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewClean and good location.
Dear Kimberly, Thank you for your kind words. We are happy to know you appreciated the cleanliness and central location. Your feedback means a lot to us, and we look forward to welcoming you back for another enjoyable stay. Sincerely, Hotel Manager
Dear Kimberly, Thank you for your kind words. We are happy to know you appreciated the cleanliness and central location. Your feedback means a lot to us, and we look forward to welcoming you back for another enjoyable stay. Sincerely, Ho… Show more
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewComfortable bed
Dear Guest, Thank you for your perfect rating. We are delighted you found the bed comfortable and hope the rest of your stay was just as enjoyable. We look forward to welcoming you again. Sincerely, Hotel Manager
Reviewed: 8 August 2025 · Stayed in July 2025
Verified reviewCentered in the town, made it easy to go places.
N/A
Dear Mersadie, Thank you for your kind feedback. We are glad you enjoyed a peaceful stay and found our central location convenient for exploring the town. We look forward to hosting you again. Sincerely, Hotel Manager
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewIt's clean and comfortable and surprisingly quiet. This was the second time we have stayed when there was an event at the Cuthbert Amphitheater. It's only about 5 minutes away. There's also a bar and grill (minors welcome) within walking distance.
About 10 minutes after we got settled in, the man who checked us in opened our door. He quickly shut it when he realized his mistake, but that is not okay. It should never happen. Also, the door to our room didn't latch and lock unless we pulled on it (or pushed) pretty hard.
Dear Shelie, Thank you for sharing your experience. We are glad you enjoyed the clean, comfortable, and quiet stay as well as the convenient location. We sincerely apologize for the incident with the door and the latch issue, as this is not acceptable. Your concerns will be addressed to ensure guest safety and privacy. Sincerely, Hotel Manager
Dear Shelie, Thank you for sharing your experience. We are glad you enjoyed the clean, comfortable, and quiet stay as well as the convenient location. We sincerely apologize for the incident with the door and the latch issue, as this is no… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified review.giant fresh bananas
Very simple, needed more choice. Needed more selection all round really.
Dear Helen, Thank you for sharing your thoughts. We are glad you appreciated the fresh bananas and that your stay met your basic needs. Your feedback on increasing variety and selection is valuable, and we will consider it as we work to improve the overall guest experience. Sincerely, Hotel Manager
Dear Helen, Thank you for sharing your thoughts. We are glad you appreciated the fresh bananas and that your stay met your basic needs. Your feedback on increasing variety and selection is valuable, and we will consider it as we work to im… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewThe room was simple and tidy. Breakfast was offered as hot coffee and some pastries, which was a nice surprise. The location was very convenient and the grounds were well kept.
The room we booked was not available when we arrived. The extra pull out bed offered was stained and had rat droppings on it. :( There was a big track and field event the same weekend and the front desk worker did the best he could do to help us through. The motel is also on a busy road, which can be loud at times.
Dear Regina, Thank you for your detailed feedback. We are glad you found the location convenient, the property well kept, and appreciated the coffee and pastries. We truly regret the issues with the room and the pullout bed. Your kind words about the front desk team mean a lot. We will work to improve. Sincerely, Hotel Manager
Dear Regina, Thank you for your detailed feedback. We are glad you found the location convenient, the property well kept, and appreciated the coffee and pastries. We truly regret the issues with the room and the pullout bed. Your kind word… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewFriendly helpful front desk staff. Convenient breakfast. Good location for our needs.
Dear Guest, Thank you for your kind words. We are happy to hear our front desk team made you feel welcome and that the breakfast and location suited your needs. We appreciate you staying with us and look forward to seeing you again in the future. Sincerely, Hotel Manager
Dear Guest, Thank you for your kind words. We are happy to hear our front desk team made you feel welcome and that the breakfast and location suited your needs. We appreciate you staying with us and look forward to seeing you again in the … Show more
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewLocation was terrific. Breakfast was on the stoic side. Stephen was a stellar help.
1 ply toilet papaer
Dear Mary, Thank you for your thoughtful review. We're glad you enjoyed the charm, value, and great location of Courtesy Inn. It’s wonderful to hear Stephen made a positive impression. Your feedback on breakfast and amenities is appreciated and will help us continue improving. We hope to welcome you again soon. Sincerely, Hotel Manager
Dear Mary, Thank you for your thoughtful review. We're glad you enjoyed the charm, value, and great location of Courtesy Inn. It’s wonderful to hear Stephen made a positive impression. Your feedback on breakfast and amenities is apprec… Show more