400 River Place, Madison, WI 53716, United States
#23 of 64 hotels in Madison
Guests' ChoiceBased on 371 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
9.0
Facilities
8.9
Staff
9.1
Value for money
8.9
Free Wifi
8.6
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End of dialog contentReviewed: September 6, 2025
Jeanette
United StatesThere were spiders on the window shade.
It was easy to get to. Quick check in. Very informative and Dominick was a great help when our TV didn’t work. He was quick to respond and fixed the problem for us
Stayed in September 2025
Reviewed: September 1, 2025
Gockowski
United StatesConvenient to highway as well as necessary trip things like gas and food! Clean, safe, pleasant staff, fairly quiet (I was on the top floor, that helped), lovely room and good breakfast!
Stayed in June 2025
Reviewed: August 31, 2025
Massimo
ItalyThe hotel is conveniently located 15 minutes from downtown Madison and close to Interstate 90. I found it to be very clean and comfortable, and the staff was friendly. Breakfast was excellent.
Stayed in August 2025
Reviewed: August 24, 2025
Birch
United StatesLocation Friendly staff.
Stayed in June 2025
Reviewed: August 22, 2025
Rachall
United StatesEverything was perfect!
Everything! Breakfast was amazing. I always read reviews first but this place had mixed reviews but is super amazing quiet clean just amazing all around.
Stayed in August 2025
Reviewed: August 14, 2025
Dianne
United StatesA little more space at the bathroom sink, but everything was clean and stocked. I liked the bed; my husband said it was OK. No bed will please both of us! :-)
Variety at breakfast: sausage, eggs, pastries, cereal, fruit, juice, coffee, tea, yogurt. Just about anything you could want. I have allergies so my request for a pet-free room was accomodated.
Stayed in August 2025
Reviewed: August 12, 2025
Kathleen
United StatesThe property and room are very clean and modern. The breakfast was great, and they had nice amenities like complementary cookies and popcorn. Would definitely stay here again!
Stayed in August 2025
Reviewed: August 11, 2025
Sydney
United StatesNo complaints! Good stay with a great breakfast.
Stayed in June 2025
Reviewed: August 9, 2025
Newman
United StatesEverything was good, including the price.
Would definitely stay here again. Check in was easy, cookies at the front desk, popcorn, and lemon water available, that was a nice treat. Comfortable bed and soft sheets, clean room and bathroom. Good choices for breakfast, to include eggs, sausage, biscuits, cereal, waffles. Tomasa was on duty in the dining room and she greeted everyone with a smile and made sure that everything was well stocked. The breakfast time was coming to a close, but she made sure that it was well supplied and didn't make us feel rushed. Another bonus of the location was a trail around a pond on site.
Stayed in August 2025
Reviewed: August 4, 2025
Jennifer
United StatesNothing
Very spacious room with comfortable beds and Nice breakfast.
Stayed in August 2025
Reviewed: August 4, 2025
Peral
United StatesThe breakfast selection was better than most
Stayed in June 2025
Reviewed: August 4, 2025
Adam
United StatesYes
Everything was clean and it was super comfy☺️
Stayed in August 2025
Reviewed: August 3, 2025
Mandi
United StatesWe did not experience this on this trip but the last three one of the staff sits in the front stairs and smokes. That's a bit much for us. I wish they would do it away from those doors.
I come to this hotel frequently because it's a convenient location, easy to get our dog a walk, clean, comfortable and the staff works hard. I have had someone at the front desk allow a later than usual check out because we were attending my Father-in-laws funeral. We were so grateful. Yesterday the breakfast attendant was working hard to keep things filled and cleaned. That was a big job.
Stayed in August 2025
Reviewed: August 3, 2025
Susan
United StatesOpen spaces to small for hotels size. Pool, breakfast, lobby all too crowded. Highway noise.
Fairly new, good breakfast options.
Stayed in August 2025
Reviewed: August 2, 2025
Susana
United StatesThere was ants in hall way around a piece of candy maybe????
Popcorn and cookies in lobby upon arrival. Asked for pond view way ahead of time but receptionist never mentioned and or they put us on opposite side of pond view. Refrigerator and microwave in room. Desk with chair plus an extra chair for seating. 4 pillows per queen bed. Coffee and tea ( selection around 8 different kinds) 24 hours a day.
Stayed in August 2025
Reviewed: August 2, 2025
Teresa
United StatesNothing
Location, breakfast was option, check in/out procedure was effortless. Place very clean. Friendly staff. Highly recommended
Stayed in July 2025
Reviewed: July 31, 2025
Tom
United StatesThe biscuits were a bit hard.
Staff at check-in was fantastic. Quick checkout procedure was simple. A great use of technology. Very efficient.
Stayed in July 2025
Reviewed: July 31, 2025
Jeri
United StatesBreakfast was not what we are used to. Little lacking there.
The room was so nice. Location was great and staff was very friendly.
Stayed in July 2025
Reviewed: July 29, 2025
Lonny
United StatesNo gluten free options with breakfast
Close to all places we were going
Stayed in July 2025
Reviewed: July 26, 2025
Lisa
United StatesThe bathroom smelled like cigarette smoke
Stayed in June 2025
Reviewed: July 25, 2025
Suzanne
United StatesRemote didn’t work even with new batteries my husband had to fix it was a wire on back of tv
Very clean
Stayed in July 2025
Reviewed: July 24, 2025
Julia
United StatesMy pillow had an unusual smell. Just switched for another and was fine but was kind of gross.
I love that the hot tub is open till midnight! So if you have something, you can still use it when you get back to the room. Dominick front desk held the door open for me when my arms were full. He went above and beyond. I love the lake and the bench by it. The whole outside area makes me want to stay in this place every time I come to Madison..
Stayed in July 2025
Reviewed: July 22, 2025
Tim
United StatesNa
The bed was very comfortable, and the breakfast was one of the best I have eaten at a motel
Stayed in July 2025
Reviewed: July 22, 2025
Julia
United StatesConvenient location not too close to the college campus for quiet nights.
Stayed in July 2025
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