Reviews of Country Inn & Suites by Radisson, Bozeman, MT 3 stars
5997 East Valley Center Road, Bozeman, MT 59715, United States
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe hotel looked newer and was very bright and cheerful throughout. The front desk gal was sweet and helpful. I loved that the breakfast area had real dishes and silverware. Also, it was so convenient having the Outback Restaurant right next door after our long day at Yellowstone. Thanks for the coupon for a bloomin onion!
Nothing
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewWe've stayed at this hotel several times on our visits to the Bozeman area. The staff is very cordial and helpful, and the location is great - near several restaurants and the highway. The beds are comfortable, the bathrooms clean, and even on the traffic side of the hotel the rooms are very quiet. Sometimes they have warm chocolate chip cookies in the lobby.
The breakfasts are not great; we always go into town or nearby to eat. This year, we noticed the carpets needed to be cleaned or replaced, and the furniture in the room was a bit worn. The hotel needs a refresh. Overall, our stay was good.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe breakfast was your usual mix of hot and cold, like in a Hampton Inn. A slightly smaller selection than usual, but good. The whole hotel is fairly new, so the rooms and lobby are spacious and well kept.
The location is a little out of the way and the price seemed high for what's basically a suburban location.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe room was clean and tidy. The location was near the freeway and close to the airport, as well as Costco & Target. There was some friendly staff on the site. The shower was clean and bright, and there was pretty good lightning.
Shorthand of staff - especially in the morning. The staff were busy working in the kitchen, and if customers want to sign off, then the food will not be supplied. Wi-Fi is okay, but not really fast. The water in the shower is a little bit low-pressure.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe room was clean. The staff was polite and helpful.
The breakfast option was very limited.
Thank you for your kind words about the cleanliness of your room and the helpfulness of our staff. We’re thrilled to hear that you had a positive experience with both! We also appreciate your feedback about our breakfast options. We’re always looking for ways to improve our offerings, and your input is valuable as we evaluate our menu. We understand that breakfast is an important part of the stay, and we will look into adding more variety to ensure a better experience for all guests. Thanks again for sharing your thoughts with us. We look forward to welcoming you back in the future and hope to exceed your expectations next time.
Thank you for your kind words about the cleanliness of your room and the helpfulness of our staff. We’re thrilled to hear that you had a positive experience with both! We also appreciate your feedback about our breakfast options. We’re alwa… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe morning staff wasn’t very helpful. They hadn’t refilled the water station near the checkout counter. When we asked where we could fill up some water the lady at the desk replied “the kitchen just closed so i can’t go in there right now”. The checkin staff the previous night was able to get us a cup of milk for our toddler from the very same closed kitchen at 11 pm in the night. It felt like the morning front desk person was just not wanting to be helpful.
Thank you for taking the time to share your feedback. We sincerely apologize for the experience you had with our morning staff, and I understand how frustrating this situation must have been, especially when traveling with a toddler. Our goal is to provide a welcoming and helpful environment for all of our guests, and I’m sorry to hear that we fell short during your stay. We’ll address this with the morning team to ensure there is consistency in service, particularly in making sure our water station is always stocked and that our team members are more responsive to guest needs. Please know that we truly appreciate your feedback, as it allows us to improve and better serve our guests. We hope you’ll consider staying with us again in the future, and we’ll strive to offer a much better experience next time.
Thank you for taking the time to share your feedback. We sincerely apologize for the experience you had with our morning staff, and I understand how frustrating this situation must have been, especially when traveling with a toddler. Our go… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewGreat location to airport
Missed breakfast due to our plane leaving at 7am, grab and go bags would be perfect!
Thank you for your review! We’re glad you found our location convenient for the airport — it’s definitely a plus for early travelers. We’re sorry to hear you missed breakfast before your flight. Your feedback is appreciated, and we’ll certainly take it into consideration as we explore ways to better accommodate guests with early departures. We hope to welcome you back again soon for a more complete experience!
Thank you for your review! We’re glad you found our location convenient for the airport — it’s definitely a plus for early travelers. We’re sorry to hear you missed breakfast before your flight. Your feedback is appreciated, and we’ll certa… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewStaff was very helpful with restaurant suggestions and directions to downtown; also, prompt to bring items requested.
Wish breakfast had been served earlier on Sunday. Missed it because we had a plane to catch. No safety handrails in bathtub/shower; surface a little slippery.
Thank you for taking the time to share your feedback. We're so glad to hear that our team was able to assist you with restaurant suggestions and directions, and that your requests were handled promptly — your kind words mean a lot to us! We’re truly sorry to hear that you missed breakfast on Sunday due to an early flight. We understand how important a good meal is before travel, and we’ll be sure to share your suggestion with our management team as we regularly review our service hours. Regarding the bathtub safety, we appreciate you bringing this to our attention. Your comfort and safety are very important to us, and we will look into installing handrails or exploring other non-slip solutions in the near future. We hope to welcome you back again, and we’ll do our best to make your next stay even more comfortable.
Thank you for taking the time to share your feedback. We're so glad to hear that our team was able to assist you with restaurant suggestions and directions, and that your requests were handled promptly — your kind words mean a lot to us… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewNice property. Location close to Costco for gas and restaurants close by. Pool area was excellent. Nice lobby and spacious dining area. Outside fireplace is a bonus.
We’re so glad you enjoyed our location and found it convenient for dining and fueling up. It’s great to hear that you had a chance to relax by the pool and enjoy the lobby and dining areas — and we agree, the outdoor fireplace is a favorite feature for many of our guests! We truly appreciate your feedback and hope to welcome you back for another comfortable stay soon.
We’re so glad you enjoyed our location and found it convenient for dining and fueling up. It’s great to hear that you had a chance to relax by the pool and enjoy the lobby and dining areas — and we agree, the outdoor fireplace is a favorite… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewBreakfast was average at best.
Thank you for your feedback. We’re glad to see that the rest of your stay was enjoyable! We appreciate your comments about breakfast and will share them with our team as we’re always looking for ways to improve the guest experience. We hope to have the opportunity to welcome you back again soon.
Thank you for your feedback. We’re glad to see that the rest of your stay was enjoyable! We appreciate your comments about breakfast and will share them with our team as we’re always looking for ways to improve the guest experience. We hope… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewEase of check in and out, spacious halls/bathroom, very clean/newer
Breakfast was cold, towels for pool small and one filthy stains on, hot tub jets lame, outside fireplace ran all night (waist)
Good Afternoon, David, Thank you for choosing to stay with us! It's wonderful to hear that our comfortable environment worked well for your visit, and we appreciate your comments. Your input is invaluable as we continue working to improve, and we'll be sure to pass it along to our team for consideration. We hope to welcome you back to Country Inn & Suites by Radisson, Bozeman, MT soon!
Good Afternoon, David, Thank you for choosing to stay with us! It's wonderful to hear that our comfortable environment worked well for your visit, and we appreciate your comments. Your input is invaluable as we continue working to improve, … Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewComfortable bed and clean room!
Breakfast
Good Afternoon, Frederick, Thank you for being our guest! We appreciate you highlighting our comfortable, clean accommodations, though we regret if breakfast wasn't to your preference. We look forward to earning that 10/10 on your next stay with us!
Good Afternoon, Frederick, Thank you for being our guest! We appreciate you highlighting our comfortable, clean accommodations, though we regret if breakfast wasn't to your preference. We look forward to earning that 10/10 on your next stay… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in May 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewNot much
Unclean, room smelly and smallest we stayed in USA
Good Morning, Laura, Thank you for your feedback. We’re concerned to hear that our room's cleanliness didn't meet your expectations. Your comments will be shared with our team to address, and we hope for the chance to provide you with a much better experience in the future.
Good Morning, Laura, Thank you for your feedback. We’re concerned to hear that our room's cleanliness didn't meet your expectations. Your comments will be shared with our team to address, and we hope for the chance to provide you with a muc… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewClean. Well-lit. Great staff. Good coffee.
Good Afternoon Karen, Cleanliness and exceptional hospitality are just some of the things you can expect to find at Country Inn & Suites by Radisson, Bozeman, MT, and we are pleased to hear you enjoyed these aspects. Thanks for being our guest, and please visit us again soon!
Good Afternoon Karen, Cleanliness and exceptional hospitality are just some of the things you can expect to find at Country Inn & Suites by Radisson, Bozeman, MT, and we are pleased to hear you enjoyed these aspects. Thanks for being our gu… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewIt is very clean and convenience place for travelers. They provide breakfast also has a restaurant on the side.
Please clean the hallway carpets because looks dirty.
We're glad you enjoyed your stay as well as took advantage of our ideal location. We apologies for our hallway carpets and will strive to do better. We hope to see you again, have a great day!
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in July 2025
Verified reviewThe hotel featured a charming outdoor fireplace and offered stunning views of the mountains, which made for a relaxing atmosphere. After several weeks of travel, having access to laundry facilities was a huge relief—it saved us the hassle of finding a laundromat. Free parking was also a convenient perk, making it easy to come and go without added stress.
Highly Disappointing Stay We booked a two-night stay for $555, expecting a comfortable and relaxing experience, but encountered multiple issues from the start. Upon arrival, the sink in our room was clogged. My husband removed the drain cover and found it full of hair. The room phone was broken, so I had to call the front desk from my personal phone. We were moved to another room, but that room also had a clogged faucet and sink, both of which were visibly dirty. There was hair on the bathroom floor and in the shower, along with noticeable mildew and what appeared to be mold. I sent a text message to the hotel (as prompted by their system) with photos, requesting that the room be cleaned. I received a response saying they would look into it, but no action was taken. The hotel does offer complimentary breakfast, which initially seemed like a nice touch—until I saw an employee replenishing the scrambled eggs from a ziplock bag. This raised serious concerns about food safety and hygiene. Overall, the experience was far below expectations, especially given the price. I’ve stayed in much cleaner and more affordable hotels. We couldn’t leave fast enough.
Thank you for taking the time to share your feedback. On behalf of our entire team, I want to sincerely apologize for the experience you described during your recent stay. It’s deeply disappointing to hear that we fell so short of your expectations—and our own standards. The issues you encountered, especially with room cleanliness and communication, are not reflective of the quality we strive to provide. I’m especially sorry that your concerns about the clogged sink, broken phone, and visible cleanliness issues were not promptly or properly addressed after you brought them to our attention. Regarding the breakfast service, we understand your concerns and appreciate you bringing this to our attention. While we do follow food safety guidelines, we will be reviewing this matter with our breakfast staff to ensure all practices not only meet but exceed expectations for hygiene and presentation. Your feedback is being taken very seriously. We are addressing these concerns directly with our housekeeping and maintenance teams and are working to improve both responsiveness and attention to detail moving forward. Thank you again for your honest review.
Thank you for taking the time to share your feedback. On behalf of our entire team, I want to sincerely apologize for the experience you described during your recent stay. It’s deeply disappointing to hear that we fell so short of your exp… Show more
Reviewed: 15 August 2025 · Stayed in July 2025
Verified review