755 B East Vista Ridge Mall Drive, Lewisville, TX 75067, United States
#18 of 25 hotels in Lewisville
Guests' ChoiceBased on 142 hotel reviews
5.7Cleanliness
6.4
Comfort
6.4
Location
7.4
Facilities
6.2
Staff
7.4
Value for money
6.3
Free WiFi
8.9
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End of dialog contentReviewed: 29 August 2025
Ratcliff
United StatesThey never cleaned the room, picked up trash from tiny trash cans. Never made the bed. Ice machine did not work
They never cleaned the room the ice machines were broke The trash can was tiny
Stayed in August 2025
Reviewed: 10 August 2025
Wilmer
United StatesThey share a parking lot with a Marriot, Hilton, and comfort suites. But lower your expectations this hotel is not like any of them. You can tell whomever did remodeling definitely cut corners to save cost and it definitely shows. Tile in bathroom were not level and uneven some of the tile were coming up. Water pressure had to be the worst I’ve ever seen. I was in a handicap room the floor in the room was not level back half of the room sat about 1 inch higher than the rest of the room like there was something under the carpet. I could only imagine someone in a wheelchair having to go over that hump would be difficult. But The worst thing that I could not stand was the door! It was not level so you had to slam it to get it to shut and pull really hard to get it to open and it was so loud! When I get back to my room late in the evening I felt like I was gonna wake up half the floor with that door. You get what you pay for. My expectations were not high. The room was clean, no bugs or anything like that. If your looking for inexpensive place to lay your head for the night it would be fine.
Breakfast was good. Room was decent. Staff were very helpful and nice.
Stayed in July 2025
Reviewed: 7 August 2025
Christa
United StatesThe facility is obviously under construction and the staff was kind. However I did not feel safe there.
I was approached by somebody right when I came in, that was very scary. A man called out to me and I came inside and told the staff they were very helpful and upgraded me to a room that was under construction and in poor quality, in my opinion.
Stayed in August 2025
Reviewed: 7 August 2025
Stacey
United StatesThe property is under construction. Which is a good thing. The property is definitely old and showing signs of wear and tear. However, drilling started around 6:00 am. The gym was closed.
Economical.
Stayed in August 2025
Reviewed: 6 June 2025
Anthony
United StatesThe electricity was out for almost 5 hours
Stayed in June 2025
Reviewed: 28 May 2025
Thomas
United StatesThe elevator, the carpet
Loved the location. Loved how easy it was to check in and out.
Stayed in May 2025
Reviewed: 20 May 2025
Noemi
United StatesI was upgraded to a suite that smelled like cigarette smoke even tho I paid for a non-smoking room and the A/C unit did not work in the room.
I was upgraded to a suite and the staff accommodated me well and made it right
Stayed in May 2025
Reviewed: 13 May 2025
Tabatha
United StatesElevator smelled of bug spray. In room air conditioner was very noisy often sounding like a wind storm. Tub dripped continuously. Hairdryer didnt work. Paint peeling in places throughout building.
Entrance was bright clean and smelled very good
Stayed in May 2025
Reviewed: 19 April 2025
Johnnie
United StatesRoom was alittle run down. Did find several bugs in room. 3
Good location
Stayed in April 2025
Reviewed: 8 April 2025
Diana
United StatesNeeds updating
Easy to find
Stayed in April 2025
Reviewed: 10 February 2025
Gonzales
United StatesOur first room the phone had yucky crusty stuff on it and our tv wouldn't turn on. The second room we moved to the phone was a little more decent but still dirty. The curtains to the window had very ugly stains on it and the toilet kept running.
The staff was very nice.
Stayed in February 2025
Reviewed: 25 November 2024
Becky
United StatesOlder building than expected - ice machine was broken so no ice for room - hair from previous guest in bathtub.
Comfortable
Stayed in November 2024
Reviewed: 30 December 2023
Stephanie
United StatesPhone in room did not work Hair dryer did not work Microwave cord was too short to reach plug Room was not cleaned for 3 days; was told we have to be in the room in order for it to be cleaned which makes no sense Water pressure for shower was very very low Bathroom got so wet with condensation on floor it was dangerous
Staff was nice. Comfortable bed Free breakfast Quiet Price Ac/ heater worked great
Stayed in December 2023
Reviewed: 9 December 2023
Byrd
United StatesShower did not get hot so could not take a decent shower
Stayed in November 2023
Reviewed: 21 November 2023
Raju
United StatesCondition of the property - Run down. Needs a lot of maintenance.
Friendly staff
Stayed in November 2023
Reviewed: 8 September 2023
Sarfaraz
United StatesThe room wall was brokern and can hear other rooms conversation room #125
Location
Stayed in September 2023
Reviewed: 20 March 2023
Trish
United StatesThe sausage wasn’t all the way cooked not enough variety to pick from
It’s a no for me
Stayed in March 2023
Reviewed: 18 March 2023
Ceu
United StatesNo room service
The smell of the suit when enter
Stayed in February 2023
Reviewed: 8 March 2023
Dena
United StatesBreakfast was horrible stale, old , Not that clean needs a lot improvement
The beds were clean.
Stayed in March 2023
Reviewed: 19 December 2022
Linda
United Stateselevator needs some maintenance. housekeeping opened the door at 11am asked if we were checking out. checkout time is noon!!!
quiet and secluded.
Stayed in December 2022
Reviewed: 13 September 2022
Nieshia
United StatesParking lot area toooo small... Breakfast was good just needs more variety on food... Housekeeping need have better attitudes
Everything was fine... Front desk was friendly to me... My room had fridge/microwave &clean bathroom
Stayed in August 2022
Reviewed: 24 August 2025
Jade
United StatesTV didn’t work. And it didn’t get fixed. Fire alarm was ripped out of ceiling.
Stayed in August 2025
Reviewed: 11 August 2025
Hung
United StatesDouble booked by hotel and no refund..!!!
Nothing at all ! ripped off
Stayed in August 2025
Reviewed: 11 August 2025
Hung
United StatesDouble booked my room and knew it then refused refund ....ripped off
Nothing
Stayed in August 2025
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