Building noise every morning getting us out of bed before 8am. I would not call this closet a Gym. Breakfast "included" comes down to a 15$ voucher for the rooftop restaurant. Not really what we expected from the description in Booking

Fantastic location at the lively river front and downtown in walking distance. Nice building transformed into a hotel.

Stayed in July 2025

The smell of the rooms.

Location and view was great. Great customer service. Samantha went above and beyond to accommodate me.

Stayed in August 2025

Parking high cost

No parking

Stayed in August 2025

45.00 a night parking!! Very bad. I was told 45.00 and was charged 90.00

Location.

Stayed in July 2025

Nothing

The beds were very comfortable. The first night due to the ac system being worked on ours wasnt working right. However it wasn't terribly warm. The front desk offered to move us the next day as they didn't have anything to fit all of us. They also lent us a box fan which helped a lot. The next the ac was working properly and our room was super comfortable. We had a river view and what amazing views. The cargo ships coming in and out of the port. Access to river st was easy. A public parking garage was a very short walk to the hotel. It was cheaper than valet parking and not far at all. The hotel had 3 bikes out front to use, im not sure the process for borrowing though. Lastly the staff was amazing and so helpful. We loved our stay here.

Stayed in July 2025

Our room was very loud. Don’t know if it was because we were on the 5th floor beneath the bar and restaurant. However, they did offer to move us. The balcony room is also not worth paying for. You can’t sit out there, only room to stand.

Very close to everything. We only got our car from the valet when we went to Tybee Island. Walked everywhere else.

Stayed in June 2025

Only two negatives. No microwave or fridge in the room. However I was offered to use a microwave in the employee break room so that was cool. And during the night there was a lot of thumping and bumping on the pipes and up and down the hall above us. A little kid? A ghost? Who knows. But it was loud and lingering.

Location on the river was wonderful for watching the big cargo ships and shopping the Riverwalk. It was also convenient to the marketplace and a trolley stop on the hop on hop off trolley which is a must since parking in Savannah is so very very scarce. There was valet parking available which was an extra $45 but worth it. (Remember SCARCE) Staff was wonderful. I had hurt my ankle so didn’t want to hobble any more than I had to. They put us in a room right off the lobby which was perfect. We didn’t even have to put up with any noise from the lobby.

Stayed in March 2025

Building has a weird order almost like mildew on the upper deck hallway leading to the top deck bar

Closeness to river street and downtown savannah

Stayed in February 2025

The room was a little warm at night and the ships blowing their horn disrupted sleep but I am sure that is just part of life on the river.

The room and view were amazing. I enjoyed the location as well.

Stayed in February 2025

The toilet paper was a little weak, and the hallway carpets were giving off musty. But it’s a party town, so that’s sort of understandable. Valet parking is a bit expensive, but on par with everyone else in town.

The bed was super comfortable, and the room was tidy and spacious. The entire staff was SUPER nice and accommodating. The location was central to our needs. It felt safe.

Stayed in September 2024

It was very difficult getting to the entrance via Google Maps, which sent us to the cobblestone entrance, easily missed. The room did not have a refrigerator or microwave for take-home restaurant food. There was no place to hang towels. There was no place to put a suitcase other than on the beds. Only one comfortable TV watching chair. The valet parking was confusing as it was not stated that the parking was free unless the car stayed in the parking garage overnight. We had to ask to discover this information. We have stayed in much less expensive places and had all of the above amenities.

The location was wonderful. The room was quiet and comfortable.

Stayed in July 2024

The floors in the room were sticky.

Stayed in June 2024

I felt that as a Hilton property the rooms could've been a little neater. The dust ruffle on the beds were sloppy no refrigerator in the room.

I thought that it was very nicely located easy to get to and from the main areas

Stayed in June 2024

Smell in the lobby

Proximity

Stayed in April 2024

We enjoyed the view. I appreciated the historical aspect of the building.

Stayed in March 2024

There were items (Microwave/ Fridge and a few other items) that were listed for our room when we booked online but we had neither in our room.

Location Location Location!

Stayed in November 2023

The price is very steep for the room value. If you have a room below the lobby it’s very dark. I would have opted for a cheaper hotel that was nicer. $400 for a dingy small dark room. . . The bar staff was incredibly rude and dismissive and the service was insanely slow. It took over 40 ministers for one to go pasta dish. (It was almost dead when I went in). I truly expect better hospitality from a boutique hotel of this caliber. I’ve bartended and worked in service for YEARS. It didn’t seem like they were warm, interested in helping people, or having any hustle for speed of service. It was truly disappointing. The staff for breakfast however was warm, and gave great service!

Gorgeous views and wonderful front desk staff and valet. The location is FANTASTIC. Walkable to both city market, the Riverwalk, and close to trolley stops etc. The front desk sorted us out after a disaster of mess ups at the indigo across the street. They got us in and taken care of and we loved the ppl Antonio and Shawn in particular were wonderful to us. They looked after us and went above and beyond more than once. Do go for a special occasion and spend more for a river view. It made our stay magical. To stand on the balconies and hear the music and see the boats passing by was really incredible.

Stayed in October 2023

Didn't like that I was charged for Valee Parking and supposedly got reimbursed. But never showed up on our bank account.

Stayed in July 2023

Parking difficult Elevator broke down

Location excellent

Stayed in July 2023

Very Clean, Comfortable Great Location (Access to River Street or Bay Street)

Stayed in July 2023

The floor in the room was sticky and the elevator was broken.

Stayed in July 2023

Check in was the smoothest and best experience of any check in I have ever done. All the staff were friendly and helpful. We ate our dinner (delicious) at the bar in the River House and met some nice people from Canada and Virginia. Our balcony on the 4th floor was fantastic for people watching below. The location was perfect for all the things we wanted to walk to.

Stayed in June 2023

Room was a tad bit messy. The floors were a little sticky, and the shower seemed to leak.

Great location! We only used the room to sleep. We had a great time. The staff was great the rooftop bar was great!

Stayed in May 2023

The day we checked out the desk clerk could not provide a receipt and said she would email. after I didn’t. receive the email I went back that afternoon and she had me write down my email and I still never received a receipt. Parking was very expensive. The ice machine would not work on the 3rd floor.

location

Stayed in April 2023