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Reviews of Continental Inn - Charlotte 2 stars

1100 West Sugar Creek, Charlotte, NC 28213, United States

#148 of 186 hotels in Charlotte

Guests' Choice

Review score

Based on 77 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.5

  • Location

    6.8

  • Facilities

    7.2

  • Staff

    8.3

  • Value for money

    7.9

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 24 June 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    The area didn't seem like the best (although it was close to where I needed to be), and some of the policies and signage made it seem like they'd been having a lot of issues with guests damaging the facilities. The website listed I think a $40 or $50 cash deposit that would be returned at check out if no damages had been done, while the front door listed maybe a $30 cash damages deposit, and ultimately the manager didn't charge me any deposit or even mention it at check in. Not sure if that was racial profiling (single white female traveler) or just outdated signage. It was all a bit weird, but ultimately I felt pretty safe staying here.

    I could tell that the managers put a ton of work into the property and housekeeping. I'm talking the nicest comforter I've seen in a hotel, meticulously aligned stacks of towels, pretty good quality complimentary travel toiletries - all the same or better than I would expect from my typical stay in say a mid-level Hilton property. My stay was much nicer than I was anticipating based on the location and price.

    Stayed in April 2025

  • Reviewed: 10 March 2025

    8.0
    Good stay to lay head would recommend
    • Leisure trip
    • Couple
    • Double Room Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was next to a homeless hangout and they would harass you for money. Plus our WiFi didn’t work

    It was a nice property. No issues or concerns

    Stayed in March 2025

  • Reviewed: 29 January 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Holes in comforter

    The room was clean, no smells, The Host was very friendly. Lots of cameras throughout the property so security wasn't a big issue.

    Stayed in January 2025

  • Reviewed: 9 November 2024

    8.0
    It was very pleasant, very clean.It was great close to restaurants.We can walk to them
    • Leisure trip
    • Family with young children
    • Double Room Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The rooms are a bit small, but that's all.

    The staff was extremely nice. They assisted me in my wheelchair and everything I needed.

    Stayed in November 2024

  • Reviewed: 5 October 2024

    6.0
    Not enough room sorry
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Sorry this is dated unsafe not very clean more of apartments then motel. Differently would never take my family there. Sorry needs some major addressing.

    It wasn’t a safe clean enough place to eat walk around etc. People outside seating smoking marijuana hanging out pretty rough place.

    Stayed in October 2024

  • Reviewed: 26 July 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Clean rooms with some modernization, has all the mod cons for a short stay, good WiFi...

    Stayed in July 2024

  • Reviewed: 27 June 2024

    7.0
    It met our reduced expectations and we had a good stay.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not up to “normal” standards but slept well, shower good and they tried. Staff congenial

    Close to I85 interstate and end room first floor offered privacy. Price of $85 good!

    Stayed in June 2024

  • Reviewed: 25 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Clean rooms. Helpful staff. Decent price.

    Stayed in March 2024

  • Reviewed: 19 October 2023

    7.0
    Comfortable
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    No restaurants near by.

    Nice place to stay..they have private security..!!!

    Stayed in October 2023

  • Reviewed: 11 July 2025

    10
    Thank you frony desk guy
    • Leisure trip
    • Family with young children
    • Double Room Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    It's not fancy, but when am you need is a bed for the night it's whatever. The front desk was so so nice. The room was clean. It was great. No complaints.

    Stayed in July 2025

  • Reviewed: 8 July 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Double Room Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing to complain about here

    It was a safe place

    Stayed in July 2025

  • Reviewed: 24 June 2025

    1.0
    Very poor
    • Couple
    • Double Room Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    We found this room on trivago for 60 dollars they charged our card 80 and said we would get our deposit back the next morning. They would not give us our deposit back because they said we didn't pay it in cash. It doesn't matter how you pay a deposit if you leave the room the way you found it you should get your deposit back. Not to mention, the motel is in the highest crime area in Charlotte.

    I didnt like the location of the motel. Staff was ok but was very deceitful in the cost for the night. We left our room in better shape than it was when we got there, and did not get our deposit back.

    Stayed in June 2025

  • Reviewed: 27 May 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room Smoking
    • Stayed 3 nights

    had to room key twice to unlock the door

    the rooms are clean and the bed is good

    Stayed in May 2025

  • Reviewed: 27 May 2025

    5.0
    Was ok
    • Leisure trip
    • Family with young children
    • Double Room Smoking
    • Stayed 1 night
    • Submitted via mobile

    Continental breakfast hours could have been longer, check out at 11, so slept in till 9:30, but breakfast hours were over at that time.

    Stayed in May 2025

  • Reviewed: 25 May 2025

    3.0
    I felt very uncomfortable
    • Leisure trip
    • Family with young children
    • Double Room Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room was very small, smelled of Marijuana, and just gave an overall nasty vibe. I did not feel comfortable with location. Men and women were walking the property all day and night, it was obvious what was going on.

    Stayed in May 2025

  • Reviewed: 24 May 2025

    1.0
    Horrible
    • Leisure trip
    • Couple
    • Double Room Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room stank of cigarettes, the whole place smelled horrible, the area looked dangerous… my worst hotel

    Nothing

    Stayed in May 2025

  • Reviewed: 19 May 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The vacant lot next to the hotel has homeless people hanging around at night. The hotel does have a fence with barbed wire surrounding the property. That made me feel more comfortable.

    Close to the venue for our event. Room was clean and big free. Good price for 2 nights.

    Stayed in April 2025

  • Reviewed: 18 May 2025

    3.0
    just no
    • Leisure trip
    • Solo traveller
    • Single Room Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The toilet leaked. the room smelled. the door stuck and had to be shoved open.

    Not much of anything.

    Stayed in May 2025

  • Reviewed: 7 April 2025

    10
    Easy spot to sleep after visiting the Black Box Theater.
    • Leisure trip
    • Couple
    • Double Room Smoking
    • Stayed 1 night
    • Submitted via mobile

    N/a.

    Friendly staff, good pillows, quiet rooms.

    Stayed in April 2025

  • Reviewed: 1 April 2025

    1.0
    Terrible experience even for a cheap hotel, not even worth the money
    • Leisure trip
    • Family with young children
    • Double Room Smoking
    • Stayed 1 night
    • Submitted via mobile

    The toilet was broken and no resolution made to fix long term. The room was dirty (stained blankets, flies in the room upon check-in and brown/black stains on every wall)

    Stayed in March 2025

  • Reviewed: 13 March 2025

    1.0
    Welcome to skid row
    • Leisure trip
    • Couple
    • Double Room Smoking
    • Stayed 1 night
    • Submitted via mobile

    The fact that the room APPEARED decent. But after closer examination. There was someone's phone behind the pillows. Proof housekeeping is not through. Lifted up the mattress checking for bed bugs etc... Found a CRACK PIPE!! The office person seemed unfazed . Offered another room didn't feel safe at all. He gave me back my additional $20 key deposit.. Took OVER a week to return the rest. Kept getting the run around. 1000% DO NOT RECOMMEND

    The prce

    Stayed in March 2025

  • Reviewed: 16 February 2025

    5.0
    You get what you pay for
    • Leisure trip
    • Family with young children
    • Double Room Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    The rooms, although clean, were damaged, you could see water damaging to the walls and ceilings. The location is TERRIBLE. There's a 7/11 right across from the hotel ( you can literally throw a rock at it from the parking lot of the hotel), where there were homeless people and drug abusers outside all night and I'm not even exaggerating, there when I checked in at 10PM and there when I left at 6AM. It was alarming and very sad to see the condition some of them were in and very evident that some of them didn't sleep at all, they even had a fire lit in the 7/11 parking lot by the dumpsters which is closest to the hotel. On top of that every couple hours there was a loud announcement about how the parking lot at the store was being recorded. It was very busy with people arguing outside, playing music loud at 1:30/2 in the morning, bed wasn't very comfortable, my keycard didn't work to the room when I first got there and then I went and got another one and he gave me two (one worked and one did not and even the one that did work, you had to slide it through the door several times), there was a huge gap in the door between the door and the doorway, made me uncomfortable like anyone could break in or peak through, and the room was very hot.

    The price was convenient, the staff at checkout and check in were very nice and welcoming.

    Stayed in February 2025

  • Reviewed: 18 January 2025

    9.0
    Ok
    • Leisure trip
    • Group
    • Single Room Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Needed eggs bacon basically hot breakfast not just quick stuff

    Everything

    Stayed in December 2024

  • Reviewed: 11 January 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The location

    It was cheap.

    Stayed in December 2024

Showing 1 – 25

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