1100 West Sugar Creek, Charlotte, NC 28213, United States
#148 of 186 hotels in Charlotte
Guests' ChoiceBased on 77 hotel reviews
7.1Cleanliness
7.7
Comfort
7.5
Location
6.8
Facilities
7.2
Staff
8.3
Value for money
7.9
Free WiFi
10.0
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End of dialog contentReviewed: 24 June 2025
Delaney
United StatesThe area didn't seem like the best (although it was close to where I needed to be), and some of the policies and signage made it seem like they'd been having a lot of issues with guests damaging the facilities. The website listed I think a $40 or $50 cash deposit that would be returned at check out if no damages had been done, while the front door listed maybe a $30 cash damages deposit, and ultimately the manager didn't charge me any deposit or even mention it at check in. Not sure if that was racial profiling (single white female traveler) or just outdated signage. It was all a bit weird, but ultimately I felt pretty safe staying here.
I could tell that the managers put a ton of work into the property and housekeeping. I'm talking the nicest comforter I've seen in a hotel, meticulously aligned stacks of towels, pretty good quality complimentary travel toiletries - all the same or better than I would expect from my typical stay in say a mid-level Hilton property. My stay was much nicer than I was anticipating based on the location and price.
Stayed in April 2025
Reviewed: 10 March 2025
Hatten
United StatesIt was next to a homeless hangout and they would harass you for money. Plus our WiFi didn’t work
It was a nice property. No issues or concerns
Stayed in March 2025
Reviewed: 29 January 2025
Lark
United StatesHoles in comforter
The room was clean, no smells, The Host was very friendly. Lots of cameras throughout the property so security wasn't a big issue.
Stayed in January 2025
Reviewed: 9 November 2024
Monica
United StatesThe rooms are a bit small, but that's all.
The staff was extremely nice. They assisted me in my wheelchair and everything I needed.
Stayed in November 2024
Reviewed: 5 October 2024
Dan
United StatesSorry this is dated unsafe not very clean more of apartments then motel. Differently would never take my family there. Sorry needs some major addressing.
It wasn’t a safe clean enough place to eat walk around etc. People outside seating smoking marijuana hanging out pretty rough place.
Stayed in October 2024
Reviewed: 26 July 2024
Tony
Isle of ManClean rooms with some modernization, has all the mod cons for a short stay, good WiFi...
Stayed in July 2024
Reviewed: 27 June 2024
Robert
United StatesNot up to “normal” standards but slept well, shower good and they tried. Staff congenial
Close to I85 interstate and end room first floor offered privacy. Price of $85 good!
Stayed in June 2024
Reviewed: 25 March 2024
James
United StatesClean rooms. Helpful staff. Decent price.
Stayed in March 2024
Reviewed: 19 October 2023
John
United StatesNo restaurants near by.
Nice place to stay..they have private security..!!!
Stayed in October 2023
Reviewed: 11 July 2025
Joanna
United StatesIt's not fancy, but when am you need is a bed for the night it's whatever. The front desk was so so nice. The room was clean. It was great. No complaints.
Stayed in July 2025
Reviewed: 8 July 2025
Shelly
United StatesNothing to complain about here
It was a safe place
Stayed in July 2025
Reviewed: 24 June 2025
Gibson
United StatesWe found this room on trivago for 60 dollars they charged our card 80 and said we would get our deposit back the next morning. They would not give us our deposit back because they said we didn't pay it in cash. It doesn't matter how you pay a deposit if you leave the room the way you found it you should get your deposit back. Not to mention, the motel is in the highest crime area in Charlotte.
I didnt like the location of the motel. Staff was ok but was very deceitful in the cost for the night. We left our room in better shape than it was when we got there, and did not get our deposit back.
Stayed in June 2025
Reviewed: 27 May 2025
Brown
United Stateshad to room key twice to unlock the door
the rooms are clean and the bed is good
Stayed in May 2025
Reviewed: 27 May 2025
Timothy
United StatesContinental breakfast hours could have been longer, check out at 11, so slept in till 9:30, but breakfast hours were over at that time.
Stayed in May 2025
Reviewed: 25 May 2025
Angie
United StatesRoom was very small, smelled of Marijuana, and just gave an overall nasty vibe. I did not feel comfortable with location. Men and women were walking the property all day and night, it was obvious what was going on.
Stayed in May 2025
Reviewed: 24 May 2025
Myriam
United StatesThe room stank of cigarettes, the whole place smelled horrible, the area looked dangerous… my worst hotel
Nothing
Stayed in May 2025
Reviewed: 19 May 2025
Chrystie
United StatesThe vacant lot next to the hotel has homeless people hanging around at night. The hotel does have a fence with barbed wire surrounding the property. That made me feel more comfortable.
Close to the venue for our event. Room was clean and big free. Good price for 2 nights.
Stayed in April 2025
Reviewed: 18 May 2025
E
United StatesThe toilet leaked. the room smelled. the door stuck and had to be shoved open.
Not much of anything.
Stayed in May 2025
Reviewed: 7 April 2025
Cashman
United StatesN/a.
Friendly staff, good pillows, quiet rooms.
Stayed in April 2025
Reviewed: 1 April 2025
Ayanna
United StatesThe toilet was broken and no resolution made to fix long term. The room was dirty (stained blankets, flies in the room upon check-in and brown/black stains on every wall)
Stayed in March 2025
Reviewed: 13 March 2025
Ms
United StatesThe fact that the room APPEARED decent. But after closer examination. There was someone's phone behind the pillows. Proof housekeeping is not through. Lifted up the mattress checking for bed bugs etc... Found a CRACK PIPE!! The office person seemed unfazed . Offered another room didn't feel safe at all. He gave me back my additional $20 key deposit.. Took OVER a week to return the rest. Kept getting the run around. 1000% DO NOT RECOMMEND
The prce
Stayed in March 2025
Reviewed: 16 February 2025
Ariana
United StatesThe rooms, although clean, were damaged, you could see water damaging to the walls and ceilings. The location is TERRIBLE. There's a 7/11 right across from the hotel ( you can literally throw a rock at it from the parking lot of the hotel), where there were homeless people and drug abusers outside all night and I'm not even exaggerating, there when I checked in at 10PM and there when I left at 6AM. It was alarming and very sad to see the condition some of them were in and very evident that some of them didn't sleep at all, they even had a fire lit in the 7/11 parking lot by the dumpsters which is closest to the hotel. On top of that every couple hours there was a loud announcement about how the parking lot at the store was being recorded. It was very busy with people arguing outside, playing music loud at 1:30/2 in the morning, bed wasn't very comfortable, my keycard didn't work to the room when I first got there and then I went and got another one and he gave me two (one worked and one did not and even the one that did work, you had to slide it through the door several times), there was a huge gap in the door between the door and the doorway, made me uncomfortable like anyone could break in or peak through, and the room was very hot.
The price was convenient, the staff at checkout and check in were very nice and welcoming.
Stayed in February 2025
Reviewed: 18 January 2025
Baines
United StatesNeeded eggs bacon basically hot breakfast not just quick stuff
Everything
Stayed in December 2024
Reviewed: 11 January 2025
Jessica
United StatesThe location
It was cheap.
Stayed in December 2024
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