520 South Michigan Avenue, Chicago Loop, Chicago, IL 60605 , United States
#162 of 183 hotels in Chicago
Guests' ChoiceBased on 4192 hotel reviews
7.4Cleanliness
7.8
Comfort
7.9
Location
9.2
Facilities
7.3
Staff
8.1
Value for money
7.4
Free WiFi
7.4
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End of dialog contentReviewed: 5 September 2025
Helier
United StatesThe bathtub would back up when i would shower
Na
Stayed in September 2025
Reviewed: 4 September 2025
Jeff
United StatesThe on-site restaurants are terrible, walk a block.
You stay for location. That's it. The rooms are fine at best.
Stayed in August 2025
Reviewed: 3 September 2025
Thomas
United StatesNeeds upgrading badly, even the televisions are old and poor quality.
Location , bed was comfortable
Stayed in September 2025
Reviewed: 3 September 2025
Lyn
United StatesThe place looked like it needed a good spruce up. Everything was a bit old and dated. The doors didn't open smoothly and I did have to give my room door a massive shoulder budge every time I wanted to get in. The bathroom door didn't shut and the bathroom shelf had a slope, so needed careful positioning of toiletries. For the price I paid, I would have expected something a bit more usable.
This was a very good location for Chicago landmarks such as the Bean, the Art Institute of Chicago and the Buckingham Fountain.
Stayed in September 2025
Reviewed: 2 September 2025
Mark
United KingdomLocation is excellent. Osmar the security guy who found my sunglasses was very helpful. Bar staff were good.
Stayed in August 2025
Reviewed: 2 September 2025
Chasity
United StatesPricey. Paid $124 for 2 overnights for parking when we thought it was included. Beds were uncomfortable. No way to reheat food. Fridge was a mini fridge.
Great location. Close walk to everything we wanted to see and to some awesome restaurants. Nice view. Beautiful architecture.
Stayed in September 2025
Reviewed: 2 September 2025
Katie
United StatesThe hallways to the rooms need some updating. The carpet was shabby and lots of peeling paint.
Location was amazing. Room was clean and updated.
Stayed in August 2025
Reviewed: 2 September 2025
Lesley
United StatesThe location is great. Facilities are older but the rooms have been renovated relatively recently. You can tell there are layers and layers of paint on the walls, it's been there quite a while! Beds were comfortable, bathroom was small. Room was quiet, good ac, and the location has a bar and restaurant in house. We only visited the bar a few times for drinks. No on-site parking and Chicago parking is expensive. For the price it was what we expected.
Stayed in September 2025
Reviewed: 1 September 2025
Flor
Costa RicaLocation!
Stayed in August 2025
Reviewed: 1 September 2025
Benson
United StatesAir quality and circulation was bad. No vent for bathroom, which led to my friend falling. The bathroom tub was very slick.
Beds were good. Very authentic, being such
Stayed in September 2025
Reviewed: 1 September 2025
Timmins
United StatesNothing
Beautiful building.
Stayed in August 2025
Reviewed: 1 September 2025
Rhaya
United StatesIt was a little confusing finding the room at first.
It was really close to everything we wanted to do
Stayed in August 2025
Reviewed: 31 August 2025
Steve
United StatesJust a few things needed fixing in the room but nothing bad enough that I wouldn't stay again
Location to everything once you park you don't need your car again Room was spacious and updated
Stayed in August 2025
Reviewed: 31 August 2025
Asher
United StatesIt’s an old hotel and had some issues. The bathroom door didn’t close, the air conditioner didn’t work so the room was always too warm and there was supposed to be an ice machine on our floor, but we never were able to locate it.
It’s an old hotel that has been updated beautifully. The room was was brilliant. It is also conveniently located. The staff were lovely and even let us check in 3 hours early.
Stayed in August 2025
Reviewed: 31 August 2025
Brunette
United StatesThere were gnats in the shower, the bed had no fitted sheet
Super close to all big attractions in the city and easy to check in and out
Stayed in August 2025
Reviewed: 30 August 2025
Dave
United StatesReally could use major updates. Room felt damp and smelled musty.
Good location to walk to Soldiers Field. Had “family suite” so worked for myself and 2 adult kids.
Stayed in August 2025
Reviewed: 30 August 2025
Salemme
United StatesWe had an issue with our shower, the water wasn’t draining, so water was building up.
Great location, good size room with comfortable beds and nice amenities.
Stayed in August 2025
Reviewed: 29 August 2025
Michele
United StatesIt's an old hotel and is looking a little worn in hallways and rooms. Several gnats in shower wasn't great. Didn't appreciate the housekeeping knocking loudly on all the doors and shouting loudly early in the morning.
The location was great and it was reasonably priced for that area of Chicago.
Stayed in August 2025
Reviewed: 27 August 2025
Eric
United StatesPrice for the room size. The parking rate was exorbitant.
I liked the Central location, and the staff was very accommodating. Rooms and hallways were clean
Stayed in July 2025
Reviewed: 26 August 2025
Kostantinos
United StatesIt is very dated. Condition is slightly better than poor. I asked staff to allow me to leave my tri gear a day ahead of my stay and they didn’t respond to emails to Booking.com messages. It was a simple ask that would have saved me a lot of hassle and they couldn’t be bothered.
Location by the start of the Chicago Triathlon. Gabriel was very helpful.
Stayed in August 2025
Reviewed: 24 August 2025
Catherine
United StatesWe were on the 10th floor. The hotel is very old, which we like, but all the interior wood has been chipped and painted over so many times that it looks a bit tacky (but not enough that I wouldn't stay again).
Location was great for 4 days in Chicago. Would definitely stay again. Took the Blue line from ORD to Harrison and walked 3/10 mile to the hotel.
Stayed in August 2025
Reviewed: 23 August 2025
Sbeghen
AustraliaLocation, old time glamour vibes
Stayed in August 2025
Reviewed: 21 August 2025
Zorana
United StatesLocation
Stayed in August 2025
Reviewed: 19 August 2025
Mark
United StatesThe location is perfect for visiting the Art Institute of Chicago and the parks along Michigan Avenue.
Stayed in August 2025
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