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  5. Reviews of Comfort Inn & Suites St Pete - Clearwater International Airport

Reviews of Comfort Inn & Suites St Pete - Clearwater International Airport 2 stars

3910 Ulmerton Road, Clearwater, 33762, United States

#32 of 84 hotels in Clearwater

Guests' Choice

Review score

Based on 503 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.6

  • Location

    8.1

  • Facilities

    7.4

  • Staff

    8.5

  • Value for money

    7.5

  • Free WiFi

    9.3

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Showing 1 – 25

  • Reviewed: 18 August 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bedspreads need to be replaced.

    Close to where I wanted to go

    Stayed in August 2025

  • Reviewed: 1 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    The elevator needs to be renovated and the room curtains also.

    The breakfast was great; but I wasn't aware about the breakfast time during the week and on Monday I arrived late and they didn't allow me to eat at least a waffle.

    Stayed in July 2025

  • Reviewed: 28 July 2025

    8.0
    Unhappy first time customer of this hotel
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We were disappointed with our experience at Comfort Inn due to a very unpleasant encounter with one of the hotel staff. I spoke with a female staff member over the phone on July 25 at 7:13 AM, and her attitude was extremely rude—11/10 in rudeness. I simply asked if I could cancel our current booking and rebook two separate rooms instead, but instead of helping, she questioned why I needed to cancel. She was unhelpful, dismissive, and ultimately referred me to Booking.com without offering any assistance. Worst of all, she hung up the phone before I could say anything further, which was extremely unprofessional. Customer service plays a huge role in the overall experience, and unfortunately, this interaction left a negative impression.

    Close to the airport

    Stayed in July 2025

  • Reviewed: 28 July 2025

    8.0
    Unhappy first time customer of this hotel
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We were disappointed with our experience at Comfort Inn due to a very unpleasant encounter with one of the hotel staff. I spoke with a female staff member over the phone on July 25 at 7:13 AM, and her attitude was extremely rude—11/10 in rudeness. I simply asked if I could cancel our current booking and rebook two separate rooms instead, but instead of helping, she questioned why I needed to cancel. She was unhelpful, dismissive, and ultimately referred me to Booking.com without offering any assistance. Worst of all, she hung up the phone before I could say anything further, which was extremely unprofessional. Customer service plays a huge role in the overall experience, and unfortunately, this interaction left a negative impression.

    Close to the airport

    Stayed in July 2025

  • Reviewed: 26 July 2025

    8.0
    Very good
    • People with friends
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Next to a strip club

    It was clean. The beds were very comfortable. Staff were all very friendly

    Stayed in July 2025

  • Reviewed: 22 July 2025

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Old, lower class clientele and strip club next door

    Convenient

    Stayed in June 2025

  • Reviewed: 9 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Queen Beds with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The carpets are very dirty.

    The comfort of sleeping and that the hotel is in a good direction.

    Stayed in July 2025

  • Reviewed: 1 July 2025

    8.0
    It was nice . Staff very helpful
    • Family with young children
    • One-Bedroom Suite with Two Queen Beds with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Beside a strip club and there was cereal stuck to the wall where sofa bed was and full length mirror behind the door had pictures drawn on it with soap . Bottom of toilet was dirty .

    Very well kept. Very comfortable

    Stayed in June 2025

  • Reviewed: 1 July 2025

    8.0
    I would stay there again (and probably will!)
    • Leisure trip
    • Solo traveller
    • Queen Room - Accessible/Non-Smoking
    • Stayed 2 nights

    The AC was funky and kept shutting off until it was too hot in the room.

    Breakfast was very nice! The breakfast area was well stocked and clean. Beds were comfortable. Water pressure in the shower was the best!

    Stayed in June 2025

  • Reviewed: 20 May 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Sleeping

    Stayed in May 2025

  • Reviewed: 12 May 2025

    8.0
    Yes, I would stay there again.
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The air freshener in the lobby was way too strong.

    The staff was great, and the room was comfortable and clean.

    Stayed in May 2025

  • Reviewed: 7 May 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The pillows was way to soft

    Comfort of the room and friendly staff

    Stayed in May 2025

  • Reviewed: 27 April 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Queen Beds with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Pull out bed very uncomfortable

    Convenience , breakfast

    Stayed in March 2025

  • Reviewed: 17 April 2025

    8.0
    This was a quick day trip for the family. Our hotel stay was great and we will be back!
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night

    The front desk staff was welcoming and very helpful. There was always someone there to answer any questions we had and to assist with our needs.

    Stayed in April 2025

  • Reviewed: 14 April 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was not clean

    Location

    Stayed in April 2025

  • Reviewed: 3 April 2025

    8.0
    Good stay
    • Leisure trip
    • Couple
    • Queen Room - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Right under the flight path of airport. Pretty loud. Kind of older looking hotel inside...

    Staff was great. Big rooms.

    Stayed in April 2025

  • Reviewed: 27 March 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Queen Beds with Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    It was a good stay all in all but we did see 3-4 cockroaches in our room and I let the man upfront know . I didn’t realize the hotel was a 25-30 minute drive from the beach so that was the only sucky thing I didn’t like. Also, the man that checked us in was very nice & patient considering my children were being wild. Besides the cockroaches the room was all good!

    Stayed in March 2025

  • Reviewed: 18 March 2025

    7.0
    Comfort Suites in St. Petersburg - not as good as they could have been.
    • Leisure trip
    • Solo traveller
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    The property was needing to house hurricane victims but should have alerted outside guests. Property very hectic and wasn't expecting pets in the lobby and congestion all the time. Just stayed in my room to be comfortable.

    Picked this location because it put me close to my family. Appreciate the property housing displaced hurricane victims but a bit difficult to feel peaceful and recover from travel with pets and population of the lobby very hectic

    Stayed in December 2024

  • Reviewed: 1 March 2025

    6.0
    Not worth the $and rudeWhen checking out The women asked how my stay was and I said ok,And started to tell her she grabb
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Queen Beds with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Same

    The suite was nice ,Spacious and clean however once you stepped out of your room was a very unpleasant odor..Almost like sewer.The blow dryer in the room had a cut cord that was just twisted together ,and upon leaving the lady at the front desk was very rude,Houskeeping and a very large man came up to our room when I had already reserved for another night banging on the door to my sons surprise he opens the door and is greeted by this man as such”What’s the problem?”If your not out in 10 min I will kick you out!!!Little did he know it was already paid for!!Very unprofessional.

    Stayed in February 2025

  • Reviewed: 20 February 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Queen Beds with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Size room. We request 2 queens with sofa suite because 4 adults and 1 kid but only got 2 queen beds

    Breakfast

    Stayed in February 2025

  • Reviewed: 11 February 2025

    8.0
    Would stay again (10 if it weren't for the water problems)
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately the fire alarm kept going off. At least 3 times after 11 PM. It turned out they had a water main break so they had to shut off all of the water and elevators (?) They had plumbers out here by 10 AM working to fix it though.

    Very friendly staff, quick check-in. Our room was very clean. The pillows were good and plenty of them. Breakfast was breads, waffles, cereal, milk, yogurt, eggs, sausage links and bacon. YUM The staff handled the fire alarms very professionally.

    Stayed in February 2025

  • Reviewed: 25 January 2025

    6.0
    It was convenient at the time O need to rest
    • Business trip
    • Solo traveller
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The smell of smoke.

    Didn't have any

    Stayed in January 2025

  • Reviewed: 19 January 2025

    6.0
    With the exception of the bathroom, it was fine. Probably won’t stay there again.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bathroom was creepy. Peeling paint. Old stained tub. We didn’t shower there; it was too creepy.

    The staff was friendly and helpful at all times. Really great people!

    Stayed in January 2025

  • Reviewed: 2 January 2025

    8.0
    Good price and great location but check the Shuttle!!
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    They advertise a Shuttle from the Airport but there was none when we arrived at 9:30 on New Year’s Eve. Then we were promised a Shuttle back to the Airport the next day when we checked in, New Year’s Day… only to be told, NO SHUTTLE!! I had to get angry to have the Clerk arrange a taxi for us, and cover the cost)

    Nice room, good beds but cold. Tried to turn up the temps… hard. Ample breakfast, eggs, bacon, potatoes, waffles, cereal

    Stayed in January 2025

Showing 1 – 25

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