7701 Reynolds Road, Mentor, OH 44060, United States
#3 of 8 hotels in Mentor
Guests' ChoiceBased on 161 hotel reviews
8.3Cleanliness
8.8
Comfort
8.9
Location
9.0
Facilities
8.4
Staff
8.9
Value for money
8.1
Free WiFi
8.0
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End of dialog contentReviewed: 25 August 2025
M
United StatesCouldn’t close any of the curtains, and the cards didn’t work which caused an inconvenience… it was really hard to walk to the hotel…
The staff, the cleanliness, coziness of the beds, pool and cleaning service came prior to us checking out
Stayed in August 2025
Reviewed: 17 August 2025
Jessica
United StatesThe breakfast was not good. All processed breakfast items. Also the in room coffee was awful.
Location to thruway
Stayed in August 2025
Reviewed: 9 August 2025
Bob
United Statesinconsistent hours, and days of the restaurant.
Breakfast was good. bacon and a waffle maker would be a nice addition' Perfect location for me.
Stayed in July 2025
Reviewed: 6 August 2025
Sara
United StatesThe bed were HORRIBLE!! They were very uncomfortable. The sheets feel like plastic.
Instant hot water!!
Stayed in August 2025
Reviewed: 23 July 2025
David
United StatesStaff and breakfast
Stayed in July 2025
Reviewed: 21 July 2025
Mary
United StatesAir conditioner was very loud
Room was nice
Stayed in July 2025
Reviewed: 8 July 2025
Megan
United StatesThe parking lot around the side and back could use some work. Could use some lighting outside door 3, it’s very dark at night
I loved the location, it was close to several restaurants, gas stations, and most importantly-Starbucks ☺️ Our room was clean and comfortable and the staff was kind and welcoming. Our AC worked very well which was amazing because it was so hot out.
Stayed in July 2025
Reviewed: 16 June 2025
Robert
United StatesThere were two children that were swimming unsupervised in the pool. When another family with three children arrived, the youngest basically sneezed and coughed snot into the pool.
Our bartender/manager is a perfect fit for the position. We have had the pleasure of his service in a past visit and he did not dissappoint.
Stayed in June 2025
Reviewed: 12 May 2025
Julie
United StatesBed was a little tall for 4'11" person.
The breakfast was hot and tasty.
Stayed in May 2025
Reviewed: 21 April 2025
Nathan
AustraliaWe needed new towels and had to go down to reception to get them
Large rooms
Stayed in April 2025
Reviewed: 14 April 2025
Niyia
United StatesThere was a smell inside the room
Stayed in April 2025
Reviewed: 26 March 2025
Destiny
United StatesMe and my friends got there at 9:40 and breakfast was already closed I feel during check in you should be told what time it opens and closes. The pool wasn’t working when we got there which was upsetting but everything else about the hotel was great
The room was big and spacious everything in the hotel and room was clean. And I think it’s in a great location. Also the check in lady I had was amazing 10/10
Stayed in March 2025
Reviewed: 8 February 2025
Katie
United StatesI didn’t like that I joined the igh rewards program and received a coupon for a free drink. I would have used the coupon if my spouse was given one. I thought it was ultra cheap. I might have ordered another drink and I might have had dinner. I decided to go next door and have a drink and dinner
Nice and comfortable beds, clean room
Stayed in February 2025
Reviewed: 11 December 2024
Remonia
United StatesThe breakfast was not that great. The bed was a little hard and high but if you like a bed with height and that type of firmness, this is the place for you. The are where the pool is located is isolated and dark, meaning there were no windows or lights on when I went. The pool has an eerie feeling.
The property was close to various eateries, stores, and very quiet. The restaurant Savorie was great and had live music one night.
Stayed in December 2024
Reviewed: 5 November 2024
Laura
United StatesThe bed was the most comfortable I have ever slept in!! Room was pretty clean. Nice and quiet. Nice amenities.
Stayed in November 2024
Reviewed: 24 October 2024
Alice
United StatesCouldn’t set down the room temperature so we were too hot for comfortable sleeping. Just the sheet wasn’t enough and the duvet was too much. Instead of the duvet just a light blanket would have been a nice option since we couldn’t adjust the heat.
Left early before breakfast was available so we didn’t eat. Did get coffee near the front desk which was nice. Once we stayed in a Comfort Inn that offered a bagged “for the road” option of a small juice container, a granola type breakfast bar and a piece of fruit if you were leaving early and informed the desk when you checked in. That was a great option. We also liked the Savories restaurant on site so we didn’t have to drive somewhere for a dinner.
Stayed in October 2024
Reviewed: 26 August 2024
Jermonica
United StatesMainly the location and it wasn’t to far from family
Property was in a good location. We were able to walk to get food as needed
Stayed in July 2024
Reviewed: 29 July 2024
Robert
United StatesThe pool was a little dirty, vents (in the bathroom) in the room needed to be cleaned up as you could see build up.
The staff were incredibly helpful! The room was clean and well kept!
Stayed in July 2024
Reviewed: 22 July 2024
Janet
United StatesThe front desk person that checked us in was extremely rude is going to try to refuse to let me in with my service dog.
The beds were amazing
Stayed in July 2024
Reviewed: 8 July 2024
Roland
United StatesAir conditioner was kinda loud
Bed was very comfortable, awesome water pressure in the shower, room was very clean , breakfast was good
Stayed in July 2024
Reviewed: 2 July 2024
Alan
CanadaBreakfast needs a little tweaking, but still very good.
I booked a room very early in the morning. They were able to let me check very early.
Stayed in June 2024
Reviewed: 9 April 2024
Leslie
United StatesThe heating and cooking system in the room was really noisy. Had to turn it off in order to sleep.
Perfect location for the eclipse, but otherwise a bland area
Stayed in April 2024
Reviewed: 22 March 2024
Keyhani
United StatesN/A
I liked that the room was clean.
Stayed in March 2024
Reviewed: 26 February 2024
Hatkow
United StatesThe bed was like most hotel beds..... A brick.
Really liked the colors and layout of the room.
Stayed in February 2024
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