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  5. Reviews of Comfort Inn & Suites Houston FM1960 - Champions

Reviews of Comfort Inn & Suites Houston FM1960 - Champions 3 stars

3555 FM 1960 West, Houston, TX 77068, United States

#242 of 442 hotels in Houston

Guests' Choice

Review score

Based on 180 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.9

  • Location

    8.0

  • Facilities

    7.4

  • Staff

    7.9

  • Value for money

    7.7

  • Free WiFi

    7.1

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Showing 1 – 25

  • Reviewed: 7 July 2025

    6.0
    Proximity to events
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom was very dim. The thermostat didn’t really change temperature. It wasn’t uncomfortable, but I prefer more of a chill as opposed to 75 degrees

    Proximity to my event

    Stayed in July 2025

  • Reviewed: 3 June 2025

    8.0
    Pleasurable
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very clean & quiet

    Stayed in June 2025

  • Reviewed: 30 May 2025

    6.0
    Okay for what I needed at the time but it wasn’t the best place to rest!
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Older and noisy. Could hear people above me, the ice machine, and people talking in halls. Walls were thin like

    Convenient to where a family member was being given care.

    Stayed in May 2025

  • Reviewed: 10 April 2025

    7.0
    Convenient cost efficient and comfortable
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 8 nights
    • Submitted via mobile

    Breakfast needs more variety. Can't eat same thing everyday. Especially if it's a long stay

    Breakfast included. Located in a good area.

    Stayed in March 2025

  • Reviewed: 23 March 2025

    8.0
    It was decent.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast was okay but the attendant was excellent. Forgot to get her name.

    Stayed in March 2025

  • Reviewed: 9 January 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Cards key to room went out every day we stayed

    Stayed in January 2025

  • Reviewed: 21 December 2024

    8.0
    Enjoyed my stay and sleep
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast could’ve had more options

    Close to food and necessities

    Stayed in December 2024

  • Reviewed: 15 November 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    There was a cockroach in the room.

    It was clean as well as it could be.

    Stayed in November 2024

  • Reviewed: 10 October 2024

    7.0
    Ide give it a 3.5 out of 5 stars
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Hotel staff don’t care about your needs. I specifically Asked for extra towels and was told to bring down old ones to exchange for new ones! Obviously I needed bath towels but they gave me pool towels instead and asked if I could put my old towels in a trash bag?? I mean, I pay for a cleaning fee for a reason?! Smh 🤦‍♀️also, before my whole trip I had called to see if there is a possibility of early check in and if there will be fee’s, I was told NO! But it was a different story when I arrived…

    The location was very convenient to everything esp food!! Does have free breakfast so it’s a plus..

    Stayed in September 2024

  • Reviewed: 19 September 2024

    8.0
    It was definitely a great and quiet stay.
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    My shower head was broken when I got into the room.

    It was very clean and great location.

    Stayed in September 2024

  • Reviewed: 10 September 2024

    6.0
    Unfortunately disappointed
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The water pressure in the shower was very poor. The water just kind of fell out of the shower head with little pressure. Also, the air conditioner was incredibly loud and making noises all night. It kept me awake most of the night. The T.V. wouldn't connect to the hotel wifi signal. There were 2 remotes and neither would bring up basic cable channels.

    Great customer service! Room was very clean.

    Stayed in September 2024

  • Reviewed: 8 July 2024

    8.0
    Very good
    • Business trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The entire doorknob was missing from the door to the toilet and shower area, leaving the hole exposed. The door to the room was missing the locking mechanism at the top of the door. The television was not hooked up correctly so once I fixed it then I had to ask for the correct remote from the front desk to make the television work properly. I strongly disliked that the location is one way in and one way out as far as driving goes.

    The staff was very friendly, the beds were comfortable, and the rooms were clean.

    Stayed in July 2024

  • Reviewed: 25 May 2024

    7.0
    Great location
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The bed was not comfortable. It was very firm.

    The location was great.. so many stores, restaurants, and parks within a 10 mile radius.

    Stayed in May 2024

  • Reviewed: 5 April 2024

    8.0
    Good value, clean and comfortable
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Is been renovated at the moment

    Location

    Stayed in March 2024

  • Reviewed: 4 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Location

    The hotel was clean and well kept

    Stayed in March 2024

  • Reviewed: 28 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 8 nights
    • Submitted via mobile

    For the breakfast, everything was made of disposable plastic: cups, plates, cutlery, etc… I really got impressed as I was not expecting it to happen in a hotel of this kind.

    The staff in the breakfast area were kind.

    Stayed in November 2023

  • Reviewed: 3 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast wasn’t a proper breakfast. They need add some more stuff in breakfast

    It was nice and clean.

    Stayed in October 2023

  • Reviewed: 23 August 2023

    8.0
    Good value for money.
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The continental breakfast was okay but not many choices for hot beverages. It’s either coffee or regular tea. It would have been nice having choices for herbal teas and sweeteners other than white sugar.

    The room was very spacious, easy access to the highway and many places to eat within walking distance. It felt safe too. The staff were all friendly and free parking.

    Stayed in June 2023

  • Reviewed: 26 June 2023

    7.0
    The room was great. I found the bed to be so uncomfortable that i had trouble sleeping
    • Leisure trip
    • Solo traveller
    • King Suite - Non-Smoking
    • Stayed 2 nights

    the bed was way to hard form my taste

    the room was a superb value,. the location was adequate.

    Stayed in June 2023

  • Reviewed: 25 May 2023

    6.0
    Way over priced for what my room look like. Paint chipping on the walls and a dead roach in the corn
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Walls need painting as paint is chipping off in places. Dead roach in the corner on the floor. Also when I arrived at the property I was informed that I need to put $100 deposit and I didn’t get it back until staff went and checked my room, and did a walk-through, so I had to wait in the front Desk why this was happening. This is ridiculous thing to do.

    Stayed in May 2023

  • Reviewed: 5 May 2023

    8.0
    It was very nice . Just the carpet needing to be cleaned or shampooed.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The carpet had lots of stains . It could have been cleaner . Maybe get a shampoo job in . Overall everything was great . The room was a lil noisy because there were young men / basketball players cutting up , clowning around, and cursing. Overall everything was Great !

    Everything else that I didn’t mention. The front desk had excellent customer service ! Staff was very friendly

    Stayed in April 2023

  • Reviewed: 23 March 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Breakfast was fine to start the day and the location works, if you need to be in the area. Overall, its a nice place to stay if you don't need much.

    Stayed in January 2023

  • Reviewed: 27 January 2023

    8.0
    Nice and comfortable and helpful staff.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights

    Nice and comfortable spot close to our family holiday celebrations. Quiet room, comfy bed, and helpful staff.

    Stayed in December 2022

  • Reviewed: 28 December 2022

    7.0
    Decent, but certainly not the best.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Hole in window curtain, spots on carpet, very little hot water in shower.

    Easy parking, exceptional staff.

    Stayed in December 2022

Showing 1 – 25

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