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  5. Reviews of Comfort Inn Sherman

Reviews of Comfort Inn Sherman 3 stars

2904 Michelle Drive, Sherman, TX 75090, United States

#5 of 11 hotels in Sherman

Guests' Choice

Review score

Based on 114 hotel reviews

6.2

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.1

  • Location

    7.8

  • Facilities

    6.1

  • Staff

    7.9

  • Value for money

    6.6

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 4 August 2025

    5.0
    Beds ok but everything belle sucked.
    • Leisure trip
    • Solo traveller
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Ice machine on every floor didn’t work. Had to go down to first floor to ice machine. It had no drain plate on bottom. Went to breakfast this morning . Coffee was cold so were the eggs and sausage. . Won’t book Comfort inn ever again.

    Ice and clean

    Stayed in August 2025

  • Reviewed: 19 July 2025

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Tv only had 2 channels and riaches I room

    Stayed in July 2025

  • Reviewed: 14 June 2025

    6.0
    It’s was an okay stay beings we were without power for two days at home.
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    The parking lot was way too dark. Couldn’t access side door with key card and had to walk all the way around the building, pool was closed but not advertised, ice machine didn’t work.

    The bathroom was pretty clean.

    Stayed in June 2025

  • Reviewed: 7 May 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    An indoor pool was closed which is why we booked the hotel.

    Room was great with hand rail in the shower, and the breakfast was good.

    Stayed in May 2025

  • Reviewed: 24 March 2025

    5.0
    Passable
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Do not advertise that you have a pool when your pool has been out of service for over 6 months the whole reason we pick this hotel was that we had a pool to relax in. It should be withdrawn from booking.com that you offer a pool when you do not have one that is operational other than that the breakfast was great and the room was fine clean comfortable beds quiet convenient location.

    Stayed in March 2025

  • Reviewed: 16 March 2025

    5.0
    We slept great, but the rest of the stay was dissapointing
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    It did not have a good smell. There were multiple things broken in our room (the lamp, the shower curtain, the remote, the blinds)

    The bed was comfortable

    Stayed in March 2025

  • Reviewed: 15 March 2025

    5.0
    Passable
    • Couple
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Keys to the room failed continuously. Had to go to the front desk every time I tried to get in. Faucet in bathroom made a loud noise when using. Water fountain did not work.

    Easy access. Reception desk clerk “Tammy” was excellent.

    Stayed in March 2025

  • Reviewed: 15 December 2024

    7.0
    Really upset the pool was closed
    • Leisure trip
    • Couple
    • Standard King Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    The indoor pool was closed, that was my reason for selecting the property

    Breakfast was awesome!

    Stayed in December 2024

  • Reviewed: 28 November 2024

    7.0
    Comfortable room and bed; good location; clean but breakfast NOT as advertised or expected!
    • Leisure trip
    • Couple
    • King Room with Roll-In Shower - Accessible/Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    See above comments!

    Room was very comfortable and clean; it was quiet and restful; The bad part? I booked because hot breakfast was advertised and I choose Comfort Suites in part due to that. I asked when I checked in about breakfast and was told sausage/eggs, biscuits/gravy, muffins, bagels, toast, cereal and waffles. Good. Breakfast hours 6-9we went down at 7:00; waffles, yes….no bread, 2 bagels- no muffins, eggs, no sausage, no biscuits or gravy. I asked breakfast assistant who was in prep area eating herself; she did not appear to speak English. She replied, no sausage, no bread, no muffins. I went to the front desk to alert them; the clerk on duty said “yeah, we’re out and delivery truck gets here about 9:00 (breakfast over st 9:00). We were irritated and settled for a waffle and coffee. As we were finishing, I saw her bring out some muffins and bagels for the case. I husband got a muffin and I got a bagel only to find out they were both frozen. Apparently, they had some frozen and didn’t plan ahead to thaw them. Your staff at this location needs more training on planning and servicing guests. Comfort Suites has been a favorite brand in our travels but this left a very bad impression!

    Stayed in November 2024

  • Reviewed: 18 October 2024

    7.0
    Very clean and roomy just needed some tweaking.
    • Leisure trip
    • Solo traveller
    • King Room - Accessible/Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Door latch did not work properly and TV did not work. Phone had a glitch of some sort.

    Clean and convenient

    Stayed in October 2024

  • Reviewed: 23 September 2024

    7.0
    A nice hotel, showing it's age. Booking.com should provide more current information on facilities.
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 3 nights

    We were sadly disappointed BOOKING.COM did not identify the POOL was CLOSED by the Health Department with 'Mold Issues". The facility is showing it's age, and Booking.Com is responsible for making non-refundable reservations at such a facility. Booked two separate rooms. In one, the TV did not work. In the second the Microwave did not work. The staff, however, was very accommodating allowing us to use the Kitchen microwave for any needs.

    The breakfast was reasonable. Bacon was served each morning, but typically under-cooked for our liking's. The Microwave in the kitchen was available to heat to the desired 'done-ness'. Waffles could be cooked in two flavors, and with two different griddles. A Texas waffle, and a 'Four Small' waffle maker.

    Stayed in September 2024

  • Reviewed: 28 July 2024

    5.0
    Probably won’t be back at least not at that time of night but unfortunately after being followed from the parking lot fo
    • Solo traveller
    • Standard King Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    I had to change rooms because of an issue with my security (cup just used sitting on the night stand, phones unplugged, Lamps missing light bulbs etc) and was moved to the room right across the hall. When I entered, the bed looked like it had already been sat or layed on and the pen was missing which maybe was a coincidence but the pad looked like it had been freshly written on…but I sucked it up and had a better morning than expected.

    The morning staff was cheerful and accommodating

    Stayed in July 2024

  • Reviewed: 23 March 2024

    6.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    The breakfast needs to be updated with more options. The beds were hard. The rooms were stuffy and took awhile to cool off. The main reason I booked the hotel was for the indoor pool because it was spring break and I had my grandson with me. The pool was ice cold. There was no attempt made to turn the temperature up in it. The kids nor myself could swim the indoor pool was so cold. It was essentially a wasted stay and I wish I would’ve booked a different hotel.

    The location

    Stayed in March 2024

  • Reviewed: 24 December 2023

    5.0
    Unsatisfactory room
    • Leisure trip
    • Family with young children
    • Standard King Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    The cable box was missing so I couldn't watch TV. I called front desk and was told they didn't know and that there wasn't an extra one. Plus there were these little flying bugs in bathroom everywhere.

    It was in a good location

    Stayed in December 2023

  • Reviewed: 23 September 2023

    5.0
    The pool had to much chlorine burn our eyes bad need less .we couldnt swim in it .
    • Leisure trip
    • Couple
    • King Room with Roll-In Shower - Accessible/Non Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Real eggs

    Breakfast wasnt great we enjoyed the sausage.location was good

    Stayed in August 2023

  • Reviewed: 11 June 2023

    5.0
    In need of an update
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    The property was shabby. The bedding was clean, but inadequate. We made out the sofa bed, and no mattress cover was provided, or extra pillows, even after we asked for bedding. We had thin covers on the king size bed, that were not enough. The towels and wash cloths were dingy and threadbare.

    It was clean. I like that they had lemon infused water. The breakfast was decent.

    Stayed in June 2023

  • Reviewed: 27 May 2023

    7.0
    Fine for a place to sleep
    • Leisure trip
    • Group
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    No AC in the fitness area, faucet handle in bathroom squeaked when you turned it on,shower knob needed a lot of force to turn off so it wouldn’t drip.

    Bed was comfortable, infused water at the front desk was a nice touch, well stocked fitness area, pool and hot tub were working, breakfast was ample with a lot of variety.

    Stayed in May 2023

  • Reviewed: 10 March 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    the air didn't work in the room

    Stayed in March 2023

  • Reviewed: 18 February 2023

    7.0
    It happens.
    • Family with young children
    • King Room with Roll-In Shower - Accessible/Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Door locked from the inside for some reason, light burnt out but worked around it. Cable remote didn't work properly.

    Staff lady was great. We had some issues with the room and worked it out very professionally.

    Stayed in February 2023

  • Reviewed: 4 September 2025

    9.0
    Great value
    • Leisure trip
    • Couple
    • Standard King Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very clean

    Stayed in August 2025

  • Reviewed: 5 August 2025

    4.0
    Ok.
    • Leisure trip
    • Couple
    • Standard King Room - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I booked this hotel specifically for the indoor pool and then arrive at the property and find out the pool is closed. The website needs to be updated cause I wouldn’t have booked the room. There was also no discount offered for the inconvenience.

    Nothing.

    Stayed in August 2025

  • Reviewed: 1 June 2025

    4.0
    Not great
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room keys didn’t work Pool was not available

    Location

    Stayed in May 2025

  • Reviewed: 27 May 2025

    2.0
    I would not recommend this property.
    • Leisure trip
    • Solo traveller
    • Standard King Room - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The pool was closed. The overall condition of the property was sub standard. The ice maker was broken and leaking on the floor. The exterior side door, which had a sign that said it would remain locked, was broken and could be opened without even using your key. The pool was closed and appeared, moldy and murky.

    The front desk staff was helpful and friendly.

    Stayed in May 2025

  • Reviewed: 19 March 2025

    8.0
    Ok
    • Leisure trip
    • Family with young children
    • Standard King Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Swimming pool was CLOSED

    Stayed in March 2025

Showing 1 – 25

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