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  5. Reviews of Country Inn & Suites by Radisson, Erlanger - Cincinnati South

Reviews of Country Inn & Suites by Radisson, Erlanger - Cincinnati South 2 stars

630 Donaldson Road, Erlanger, KY 41018, United States

#4 of 10 hotels in Erlanger

Guests' Choice

Review score

Based on 431 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.9

  • Location

    8.4

  • Facilities

    7.7

  • Staff

    8.5

  • Value for money

    7.9

  • Free WiFi

    7.3

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Showing 1 – 25

  • Reviewed: 16 August 2025

    6.0
    Stay away from Booking.com.
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 4 nights

    I didn't like Booking.com. They did not complete the booking with the hotel. I got there and the hotel and Booking.com could not agree on the price I had booked at. Booking.com wanted to move me to a cheaper hotel and for me to pay for the taxi to get there! The hotel clerk finally got ahold of the manager/owner who approved my original rate. The clerk knew how to handle it once he had approval. Why was he not empowered to make the decision? They were no where close to full and I had a four night reservation! There information said checkout was at noon. Housekeeping started coming in at 9:30 a.m. When they came back at 11:35, I called the front desk and they said checkout was at 11:00 and they couldn't give me past 11:30, which it was already past that time. Indignantly, I was allowed to checkout at noon. Talking with others, it is not unusual for Booking.com to fail to lock-in your reservation. Their handling of the situation was horrendous. Needless to say, I will never use Booking.com again, which is too bad as I had started using them as my default service.

    Workout room had a weight machine, which wasn't pictured. Nice pool.

    Stayed in August 2025

  • Reviewed: 10 August 2025

    6.0
    We decided this would be our last year to stay at this location until upgrades are made.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The property is definitely showing signs of wear and needs to be refreshed/upgraded. Definitely rundown.

    We have stayed here overnight for several years. It is very convenient for us to get to, and the parking is good. It is also a quiet location.

    Stayed in August 2025

  • Reviewed: 22 July 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Need better pillows not large enough

    Stayed in July 2025

  • Reviewed: 21 July 2025

    8.0
    Very good
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Girl at front desk, amazing and patient

    Stayed in July 2025

  • Reviewed: 10 July 2025

    8.0
    Location soured a lovely hotel.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The traffic noise was loud all night. I’m a fairly light sleeper so didn’t get much rest either of the 2 nights we spent there. Traffic added to the noisy A/C wasn’t much fun.

    Clean, nicely decorated, great staff, lovely pool, good breakfast except for the weak coffee.

    Stayed in July 2025

  • Reviewed: 15 June 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Hall had a large bag of trash that was there when I arrived and still there next morning when I checked out.

    Breakfast was ok. Staff was great.

    Stayed in June 2025

  • Reviewed: 9 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Good breakfast, comfortable mattress, hot water. All was well.

    Stayed in June 2025

  • Reviewed: 26 May 2025

    8.0
    Great stay overall
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    All was good so far

    Friendly staff. Clean and organized. Breakfast good

    Stayed in May 2025

  • Reviewed: 19 May 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    the breakfast bar was awesome! the rooms' carpet was dirty in spots could use a good shampooing

    Stayed in May 2025

  • Reviewed: 8 May 2025

    7.0
    It is generally good value for me especially if you are not staying indoors 24/7. I just needed a place to sleep whi
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The walls are quite thin so you could hear others when loud. It’s also not within walking distance to restaurants. So if you don’t have a car you might use Uber a lot. The pillows on my bed were also too small - like throw pillows

    It was neat.

    Stayed in May 2025

  • Reviewed: 4 May 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights

    Breakfast was okay, but small choice. Don't arrange breakfast (even sandwich for early leavers :(

    Clean and checked in without problem after 1am.

    Stayed in May 2025

  • Reviewed: 26 March 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    They tried to make it comfortable but little issues showed how the basics suffered. Our bathroom fan didn't work, the telephone was unplugged, rust on the tub, and three towels for a family of four. The toilet is so tiny, like a kids toilet and I'm 5'7". Pillows were feather pillows but we're very small and square. We joked they were Minecraft pillows since they were cubes.

    Breakfast was decent, best aspect of the hotel.

    Stayed in March 2025

  • Reviewed: 20 March 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No smoking not even on the room balcony

    The breakfast was really good lots to choose from. Only complaint is no smoking not even on your room balcony that is kind of silly other than that great place clean mostly quiet and friendly staff.

    Stayed in March 2025

  • Reviewed: 18 March 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was clean, staff helpful, good price and ok breakfast. Close to interstate.

    Stayed in March 2025

  • Reviewed: 12 March 2025

    7.0
    Small beds, but overall great stay.
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    The "double/full" beds were pretty small. Seems like the industry standard is queen for the basic room option. When I booked it, the word double didn't sink in as the bed size, but as the number of beds. So that was my bad for not noticing before booking it. But still, they were small.

    Good hot breakfast.

    Stayed in March 2025

  • Reviewed: 26 February 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Hard to get the thermostat correct either too hot or too cold. Our room faced the parking lot a lot of car/truck noise during the night hard to sleep.

    The breakfast was good and the staff checking in was very pleasant.

    Stayed in February 2025

  • Reviewed: 23 February 2025

    8.0
    Hotels have gotten so much more expensive & this one was a very good value for the money.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    The bathroom door wouldn't latch; had to use a towel in the door frame to keep closed. The heater in the room cycled rather noisily through the night.

    Staff was friendly & attentive. Hall carpets clean & in very good condition. Bed was comfortable with extra pillows.

    Stayed in February 2025

  • Reviewed: 13 January 2025

    8.0
    It was comfortable and clean
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Close to the airport

    It was clean and friendly

    Stayed in December 2024

  • Reviewed: 12 January 2025

    7.0
    Good value and location.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights

    No negative experiences.

    Large room with a good-sized refrigerator. Adequate WIFI and plug-ins for laptop, phone, etc. Quiet at night, although on a busy intersection.

    Stayed in November 2024

  • Reviewed: 4 January 2025

    7.0
    Good value for the money.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The rugs were very stained as soon as I walked into the lobby. Then in the room the colored runner at the foot of the bed had a stain on it as well as the cloth chair. Also, the toilet was so low to the ground that I felt as if I was in an elementary school restroom.

    Breakfast was excellent! I always love the waffles! Parking was easy and free. Staff was very nice at the front desk and breakfast area.

    Stayed in December 2024

  • Reviewed: 21 December 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There was some kind of function going on in the Lobby Commons that was very loud

    Cleanliness and Values

    Stayed in December 2024

  • Reviewed: 11 November 2024

    7.0
    It was ok
    • Leisure trip
    • Group
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Toasted could be nicer, took a long time to toast a bagel

    Mini muffins were good

    Stayed in November 2024

  • Reviewed: 5 November 2024

    7.0
    The staff was amazing breakfast was great as well
    • Leisure trip
    • People with friends
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Lil outdated

    A little outdated but room was very spacious and staff was amazing

    Stayed in October 2024

  • Reviewed: 27 October 2024

    8.0
    Overall, it wasn't bad and would stay here again
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights

    My one complaint was the pillows they were absolutely terrible. I had to go to Walmart and buy some because my neck was killing me.

    Breakfast was good. Staff was nice and friendly. The room was good for the price but didn't expect much more. The shower was excellent very hot and good pressure. The bed was comfortable and very clean. There is a waffle house within walking distance in case you don't like the hotel breakfast.

    Stayed in September 2024

Showing 1 – 25

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