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Reviews of Comfort Inn & Suites Austin North Loop 2 stars

700 Delmar Avenue, Austin, TX 78752, United States

#174 of 214 hotels in Austin

Guests' Choice

Review score

Based on 86 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.8

  • Location

    7.4

  • Facilities

    7.7

  • Staff

    7.6

  • Value for money

    7.7

  • Free WiFi

    6.3

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Showing 1 – 25

  • Reviewed: 8 June 2025

    6.0
    Pleasant
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Bad location, too much noise from the highway. Also, I could not get a receipt for my stay.. I was told that since I went through a 3rd party app, they could not print or email me a receipt. I did not have this problem with my stay at Best Western

    Staff was pleasant, and the hotel was clean

    Stayed in June 2025

  • Reviewed: 28 January 2025

    8.0
    Clean n big room
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Bed a bit firm

    Clean

    Stayed in January 2025

  • Reviewed: 3 January 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Breakfast was decent and it is right on I35 which makes it easy to access.

    Stayed in December 2024

  • Reviewed: 29 September 2024

    8.0
    Nice; staff was personable and pleasant and helpful
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Everything was fine for what we paid

    Nice for the money

    Stayed in September 2024

  • Reviewed: 22 July 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Located right next to a homeless shelter. Very shady neighborhood.

    Price

    Stayed in July 2024

  • Reviewed: 15 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    10/10 good price and very convenient 15 minute drive to 6th street!

    Stayed in April 2024

  • Reviewed: 11 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 5 nights
    • Submitted via mobile

    Alex, the person at the desk, was very honest and remembered us each time we came to the desk. He addressed each of our needs and found a resolution

    Stayed in April 2024

  • Reviewed: 4 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    It was no fault of the property. But the homeless situation in the area is quite bad. I never saw any on property, which was very nice.

    The location was perfect. I could be where I needed to be within 10-15 minutes. I would definitely stay here again.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 2 nights

    Muffins seemed stale

    Breakfast was not that great,

    Stayed in February 2024

  • Reviewed: 14 September 2023

    7.0
    Good
    • Family with young children
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    N/A

    Close to where I need to go

    Stayed in June 2023

  • Reviewed: 22 August 2023

    8.0
    i hope htel owners treat all staff with human dignity
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    welli would seem that the Hotel owners, had strict rules for front desk staff. One of the staffers was from Jamaica. I met her at the front desk. And we talked about her journey to america. Well the next day i saw her in the hall, when she was off the clock. But the poor girl was scared to death to tak to me. Infact, when we were both down stairs for breakfst, i believe she was trying to whisper to me, that she was not allowed to tralk to guest when she was off duty. So i am hoping that the employees are not under some sort of indenured servitude, working without salray but to work for a place to live and eat meals. I have seen this type of thing in resorts and hotels. I am sure the hotel was owned by indians from india. .. I pray they aer not exploiting these ladies from Jamaca. Have a nice day.

    welli would seem that the Hotel owners, had strict rules for front desk staff. One of the staffers was from Jamaica. I met her at the front desk. And we talked about her journey to america. Well the next day i saw her in the hall, when she was off the clock. But the poor girl was scared to death to tak to me. Infact, when we were both down stairs for breakfst, i believe she was trying to whisper to me, that she was not allowed to tralk to guest when she was off duty. So i am hoping that the employees are not under some sort of indenured servitude, working without salray but to work for a place to live and eat meals. I have seen this type of thing in resorts and hotels. I am sure the hotel was owned by indians from india. .. I pray they aer not exploiting these ladies from Jamaca. Have a nice day.

    Stayed in August 2023

  • Reviewed: 18 May 2023

    8.0
    Very good
    • Business trip
    • Family with young children
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The smell. The whole place smells like a damp old carpet.

    The staff was amazing they were all nice and had a big smile. Loved it!

    Stayed in May 2023

  • Reviewed: 3 April 2023

    8.0
    Hotel description was spot on, small property, and honestly I expected something way nicer for the money spent. All in a
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    There were people walking around the property at night and in the mornings, but no vehicles were damaged or anything.

    The property was small and personal, the staff was nice and we didn’t have any issues.

    Stayed in April 2023

  • Reviewed: 9 February 2023

    7.0
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 2 January 2023

    6.0
    Will do to rest up
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    In the pool area the room was very cold.The room got very cold quickly that we constantly had to cut off.It then got to hot that we needed to turn on ac

    I liked the room and restroom

    Stayed in January 2023

  • Reviewed: 25 October 2022

    6.0
    We stayed there because it was cheaper than newer hotels closer downtown, but we got was we paid for which was less.
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    The room was musty as we were right by the indoor pool. the ceiling was stained in the shower, possibly with mold. There were empty beer cans on top of the vending machines right outside our room. The desk attendant when we checked in didn’t want to give us extra towels. He said we wouldn’t need them because there would be 6 in our room. In fact there were 4. We traded in dirty towels at the front desk the next night with a different attendant. The parking spaces are too narrow. There was some deferred maintenance in our room.

    the beds were comfortable. the bathroom was clean.

    Stayed in October 2022

  • Reviewed: 31 August 2025

    10
    Convenient, clean and pleasant stay.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Not much.

    The room was big, clean and updated. Definitely stay here again.

    Stayed in August 2025

  • Reviewed: 15 May 2025

    5.0
    Stay more indoors
    • Leisure trip
    • Family with young children
    • Queen Room - Accessible/Nonsmoking
    • Stayed 2 nights
    • Submitted via mobile

    House keeping and food

    The location

    Stayed in May 2025

  • Reviewed: 15 April 2025

    9.0
    The comfort of my room was very good for the price I needed. I will definitely be staying here again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    The only thing I can think of I didn't like is that the person at the front desk wasn't very welcoming but not mean either.

    I needed a hotel within a certain budget for me and my family. I read the reviews on the hotel and gave it a try, although I was worried I was gonna experience the, "You get what you pay for," but it was on the contrary. The room was clean and the beds were just fine. I was very happy to find that the bathroom was clean, neat, and plenty of towels. The a/c worked great as well.

    Stayed in April 2025

  • Reviewed: 17 January 2025

    5.0
    Replace the beds!!
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Location like many in the area is directly off of the very busy road. Not possible to not have a noisy room.

    The beds are ancient. Unbelievable that the mattress are in such horrible shape. The room was clean. The breakfast was fine.

    Stayed in January 2025

  • Reviewed: 13 November 2024

    1.0
    I believe the owners need to update the property and hired new employees
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The rooms were not clean. Customer service was not good and also in a ghetto location. And outside smells so bad.

    Nothing

    Stayed in October 2024

  • Reviewed: 4 October 2024

    1.0
    Suck and will never go back
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Everything

    The elevator is trash. It smells stink in here. They also charge me $100 for a room. They said that I smoked in the room when don’t smoke. Guy in the front (Indian) was very rude

    Stayed in September 2024

  • Reviewed: 2 September 2024

    1.0
    Not good hotels doesn't smell good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Shower didn't work

    Nothing

    Stayed in September 2024

  • Reviewed: 28 August 2024

    5.0
    Just a place to lay your head for expensive rate rather stayed in NE or Salado ,Tx
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Room was dirt still has waterbottles under bed,being 4th for supper hot a/c on up grades as max speed slowly, ice machine all day on 1st for and coffee dispenser in the rr? What didn't even want to touch that parking difficult, Especially rachet area so you can have a cam on your vehicle during stay. Outside end guest door no working card reader. Over priced for this comfort inn run by Arabs of course .

    Stayed in August 2024

Showing 1 – 25

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